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MyPillow has a rating of 2.1 stars from 963 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 8th among Bedding sites.
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To return a sheet set which didn't fit my bed as it was too large, it cost me $33.59. This included the Shipping of $10.69 to me. I'm very unhappy and they made it difficult for me to make the return. Customer service wanted me to pay almost $10 for them to send me a return label! Even though returning it via USPS it cost me a lot since I also had to buy a box to return it in as the mail bag it came in tore. I will never buy from them again and feel I was ripped off.
I never leave a review unless I feel its warranted, both good and bad. This pillow is great for the current price.
I bought 2My Pillow from one of the TV shopping networks when My Pillow was still on. I kept one and gave one to my niece who also had always wanted one. We both did everything it said to do first before we slept on them and we both had the same result. They were the worse, lumpy pillows we ever tried to sleep on. It felt like you went to a store and bought some foam and cut it in small pieces and put it in a pillow case. I was telling a friend of mine about this when someone over heard me and said she had gotten one and had the same result. She sent it back the next day. Mine went to the dump.
We bought two, bought two more for our son. 'Love them. We also bought the sheets. Better than our Boll & Branch and 1/2 the price.
I purchased a Firm, MyPillow from Bed Bath and Beyond in 2015 and still use today! I've washed and dried it several times, in machines, and it always bounces back like new with no holes. Very comfortable and stays formed to my head and neck. Reading the current poor quality and chemical smell reviews, I suspect they started using cheaper/different materials in last few years.
OMG the My Pillows are great, no more stiff neck, only a good night sleep, my sister loves her she said she sleep good after getting my Pillow
We purchased two pillows, one firm one regular. We love both. The firm one really helps with my fiancé's snoring. It keeps him elevated and really reduced snoring, which gave us both a great night sleep. Very well made product. Will be looking at other products.
I bought the my slippers and they are comfortable. The add said they would come with a free gift. That did not happen. They also are made in Cambodia which means they were probably made by child slave labor. How sad.
I was very disappointed in the lumpy texture - instead of the smooth softness you get from feather & down pillows this feels like a bunch of knotted up balls. It was uncomfortable and the the warranty isn't worth much after the purchaser has to pay for shipping to return it. They charged &9.98 for "Shipping & Handling" but if you want to take advantage of their "60-day Money Back Guaranttee" you have to spend more money to ship it back. This was a ripoff!
Not here to laud or trash, and keeping any politics out of it. These pillows are OK; nothing special. They aren't four star material (thank you, Trumpies), nor are they garbage (thank you also, counter-Trumpies). They're PILLOWS. Personally, I believe Lindell's hype is just that; he's trying to sell his product. Caveat emptor. Judge for yourself. Personally, I have two, found them to be OK; consumer-wise, a C grade. No better, no worse. They've been relegated to the cabin. Kept 'em, but use 'em rarely, if at all. That's fair and as it should be, and I don't plan on buying more of them.
Mike! Commmmeee onnnnnnn... get out of the TV ads. I beg you... please.! Yeah We understand... people wanted to cancel you... grrrrrrrr... enough! Dude come on! Be creative In ur advertisements! Ur msgs started to annoy people, atleast me for sure 100%! I WILL buy your pillow if you prove you are creative at least in your ads! OMG! ENOUGH MAN!
I ordered his pillow it just ok. Not worth the price. My Amazon pillow half the cost is much better. And DO NOR ORDER THE SLIPPERS. MY HUSBAND ORDER them for me for xmas. They are like walking on concrete. Sent them back immediately
Received a robe from family, wished to exchange for slippers. That was October last year, it's now March 2022 and still have not received the exchange product. Despite a return number, customer service seems to be lost.
On 2/21 I ordered a mattress topper. Then on 2/28 the credit card charges started. None of these were charged by me. Never since i had a credit card did i have this problem.
I have purchased the sheets 400 thread count very nice quality. Also the slippers, the best quality i have seen. Will purchase more.
I wanted to order a pair of My Slippers with promo code E88. I also received a promo code for a one-time $10 discount. When I went to pay for the item, it said the codes were no longer valid, even though this ad clearly states the opposite.
You'll find better quality at Dollar General. Felt ok in store. Lumpy and uncomfortable once you actually use it. Worst purchase I can remember making, honestly!
Answer: Instructions are on the tag. Wash in automatic washer with half the usual detergent. Dry on high heat. They come out nice and fluffy.
Answer: I called immed after I opened the slippers & tried them on, they were too big. The cust service rep sent a label to my email to return, I got the label before we got off the phone & told her my size & recvd my slippers exchange within 5 days.
Answer: My pillows have never turned yellow, I have zipper pillow covers on all pillows under the pillow cases. I've had mine for 5.5 yrs & never yellow. I wash & dry them. No issues.
Answer: You can go online, or call to place an order, there are two lines one is for new orders and the other says customer service, if you call customer service a robot ask if your over 50 cause they want to send out some sort of monitoring device with your order, i hung up and called the ordering line much easier. Hope this helps i bought two queen size for 74.84 with discount, regularly 139.96 so its a good time to buy now while this is going on, and I believe Mike Lindell is extending his sale till 03/2021