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mSpyReviews 2,269

4.4

From the business

mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.


mspy.com
Tallinn, Campeche, Estonia
+1795
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mSpy Reviews Summary

mSpy has a rating of 4.4 stars from 2,269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 3rd among Mobile Applications sites.

This company responds to reviews on average within 8 days
GB
1 review
0 helpful votes
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Unexpected Insights Into Digital Habits
February 12, 2024

I downloaded mSpy mainly for peace of mind regarding my daughter's online activity. What I didn't anticipate was discovering her immense creative pursuits through messages about her art. We're now supporting her in this hidden talent—thanks, mSpy, for the unexpected revelation.

Date of experience: February 12, 2024
GB
1 review
0 helpful votes
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Facing Tough Realities
February 12, 2024

It's a tough pill to swallow, realizing your child might be in trouble. MSpy helped us uncover that our teen was experimenting with drugs. With this wake-up call, we're now getting him the support and guidance he needs to make better choices.

Date of experience: February 12, 2024
Arkansas
2 reviews
0 helpful votes
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Customer 4 3yrs. Always great but the last 4 months nothing works as intended. Looking 4 replacement

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 11, 2024
Sergey V. mSpy Rep
over a year old

Dear customer,

We're deeply sorry to hear about your recent experience. It's disheartening to learn that you've encountered issues with our service after being a loyal customer for three years. We understand the frustration of features not working as intended, especially after a recent update.

We take your feedback seriously and want to ensure that all our customers receive a reliable and effective service. If you're considering looking for a replacement, we understand and respect your decision. However, if there's anything specific we can do to address your concerns or if you'd like us to investigate further to try and resolve the issues you're experiencing, please don't hesitate to reach out to us directly.

We value your loyalty and the trust you've placed in us over the years, and we apologize for any inconvenience caused. Thank you for sharing your feedback with us, and we hope to have the opportunity to regain your trust in the future.

Canada
1 review
0 helpful votes
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It's a big lie
February 15, 2024

That simply doesn't work on iOS. When you realize the kind of service you bought, it's so late. Asking for a refund is ridiculous. Your money is already lost. The customer service will manipulate any reason you have for your refund request and say that violates their refund policy. Looking at the refund policy it's a joke. Basically it says UNDER NO CIRCUMSTANCES WILL WE REFUND YOU

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 8, 2024
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!

GB
1 review
0 helpful votes
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Catching the Signals
February 8, 2024

After installing mSpy, I discovered that my daughter was receiving hurtful messages from her peers. It explained her recent behavior changes and provided us with the context we needed to help her navigate through these challenges and restore her self-esteem.

Date of experience: February 8, 2024
GB
1 review
0 helpful votes
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Prevention at Fingertips
February 8, 2024

My heart sank when mSpy's text alerts unveiled my son's participation in risky behaviors. It was a moment of realization, and it spurred immediate family discussions and interventions that I believe will keep him safe and on the right path.

Date of experience: February 8, 2024
GB
1 review
0 helpful votes
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Early Warning System
February 6, 2024

The fear of missing signs that your child is in distress is real. With mSpy, I saw a conversation that hinted at suicidal thoughts my daughter was having. It was the prompt we needed to seek professional help. This app didn't just help us, it may have saved her life.

Date of experience: February 6, 2024
GB
1 review
0 helpful votes
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Unveiled Hidden Struggles
February 6, 2024

It was heart-wrenching to learn through mSpy that my son was being bullied. Reading those cruel texts broke my heart, but it gave us the evidence we needed to take to his school, and they immediately implemented anti-bullying measures to protect him and others.

Date of experience: February 6, 2024
GB
1 review
0 helpful votes
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Guardian in the Digital Realm
February 6, 2024

Discovering my daughter was involved in sending explicit messages was shocking. MSpy's text monitoring alerted me to take action. We've had deep conversations since, and I've been able to educate her on the importance of self-respect and the dangers of the internet.

Date of experience: February 6, 2024
GB
1 review
0 helpful votes
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Reassured Heart
February 5, 2024

Initially, I feared that mSpy might show me something I wasn't ready to see. To my surprise, it dispelled the myths. There were no secret affairs or lies; my partner was true to his words. In an odd way, mSpy reinforced our bond.

Date of experience: February 5, 2024
Massachusetts
1 review
1 helpful vote
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These guys are nothing but a rip off. Crappy and useless product. They charge you even after cancelling the service. When you request a refund they decline it. I am looking at taking them to fair trading and will also be raising online awareness about this company. These crooks need to be held accountable.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 2, 2024
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!

GB
1 review
0 helpful votes
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I dreaded what I might find with mSpy, but thankfully, it only showed me my daughter's deep compassion for a friend going through a hard time. It sparked a talk about empathy and the importance of being there for others. This app gave me a new perspective on my child's character.

Date of experience: February 2, 2024
GB
1 review
0 helpful votes
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Unexpected Guardian Angel
February 2, 2024

Using mSpy showed us our daughter had been the target of harsh bullying. This knowledge led to serious family discussions, changing schools, and getting counseling. It's so much more than an app — it has been a guardian angel for our family.

Date of experience: February 2, 2024
GB
1 review
0 helpful votes
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Insights Beyond the Screen
February 2, 2024

Installing mSpy made me realize my daughter was overburdened with extracurricular activities, which was making her anxious. The conversations she had with her friends were eye-opening. It's led to us reducing her schedule and focusing more on quality family time.

Date of experience: February 2, 2024
GB
1 review
0 helpful votes
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A Stepping Stone in Parenthood
February 2, 2024

MSpy helped me uncover that my teen was being pressured into skipping school. I was about to punish him for his absences, but instead, we worked on assertiveness and dealing with peer pressure. Apps like mSpy can indeed be a force for good when used responsibly.

Date of experience: February 2, 2024
GB
1 review
0 helpful votes
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Simple and Enlightening
February 2, 2024

I found mSpy easy to navigate, even for someone not tech-savvy. Learning about my partner's little white lies was a small shock, but it opened the door to conversations we should've had a long time ago about honesty and transparency.

Date of experience: February 2, 2024
GB
1 review
0 helpful votes
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Unexpected Discovery
February 2, 2024

Never thought I'd be someone who monitored their partner, but I had to get to the bottom of the late-night texts. MSpy helped me uncover a gambling problem, not an affair. It was a surprise, but this allowed us to seek help together.

Date of experience: February 2, 2024
Florida
1 review
1 helpful vote
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Thieves took my money
February 8, 2024

Paid for subscription august 2023,took my money immeditaly out of my account tried numerous times to get someone to help from mspy to get it on mynphone im not too tech savvy could not get a response says nothing about having to get target phone that why i paid for subscription just to be ignored then wjen i spoke to them this morning they would give me a couple of months free if i left good reviews about them i have screen shots of the conversation nothing like sitting back and thaking peoples money for free no wonder at home on line jobs pay so well

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 1, 2024
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!

GB
1 review
0 helpful votes
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Reinstating Family Values
January 31, 2024

When my family went through a rough patch, I felt my son drifting away. After mSpy revealed his struggle with the situation, it was my cue to reconnect. We've since had several family meetings to reaffirm our values and support one another through tough times.

Date of experience: January 31, 2024
GB
1 review
0 helpful votes
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Handled My Uncertainties
January 31, 2024

I hate snooping, but the anxiety of not knowing was worse. After installing mSpy, I learned that my spouse was actually planning a surprise party for me and not having an affair. It was a relief, but it also taught me a lesson in trust.

Date of experience: January 31, 2024