website thubmnail of MovieStarPlanet

MovieStarPlanet

How would you rate MovieStarPlanet?
grey star
grey star
grey star
grey star
grey star
Virginia
1 review
0 helpful votes
Follow carmen m.
Unfollow carmen m.
Send Message
Share Review
Report Review

Update it please
August 23, 2021

Ive been playing this since I was 11 (Currently 19) and I just now got back into it because of cove and being bored. Not the point. The point is, whenever I get into a chat and someone gives away coins and I collect them, it adds to my balance and then 5 minutes later, they're taken away. What a scam. Also, why don't they update their systems? The game has had no real changes other than the clothes. Its exactly how I used to play it EIGHT YEARS AGO... kind of pathetic.

Date of experience: August 22, 2021
North Carolina
1 review
5 helpful votes
Follow Jessica S.
Unfollow Jessica S.
Send Message
Share Review
Report Review

STEALS YOUR MONEY!
July 30, 2020

I bought a star vip for one week and so did my friend. Then we noticed our coins kept randomly going down. We weren't buying ANYTHING. Customer service was contacted and we didn't get any help. Ridiculous. Never buy anything from this website, all they want is your money.

Date of experience: July 30, 2020
Florida
1 review
3 helpful votes
Follow Nina S.
Unfollow Nina S.
Send Message
Share Review
Report Review

Not Very Good
November 2, 2020

I have been playing this game for years. As a child, my parents didn't let me play many chat games, but they let me play this one as it has a happy sweet cover. But don't be fooled. There are stalkers, hackers, predators, and much more. One such experience I had was I was followed in servers by a boy dressed as Sonic (yes, Sonic) asking me to have hedgehog babies with him. Also the V. I. P thing is ridiculous. It has many items that people envy but it costs a large amount of money. And if they remove it, guess what? No refunds. My friend also says that it lowered her little sister's self esteem, and made her feel like she had to be pretty and popular. There are some good parts, though. It promotes creativity, and there are good messages the NPCs send you, such as telling you to be kind, as well as actual positive people. I recommend checking your child's account daily so you know what they are doing. All in all not very safe, but is very fun. Sorry about the long review.

Date of experience: November 2, 2020
New Mexico
1 review
0 helpful votes
Follow Abigail B.
Unfollow Abigail B.
Send Message
Share Review
Report Review

"Not Working"
September 14, 2020

First of all you work way too much on msp 2 your not even fixing msp 1. Second of all i played this game a lot until it suddenly did not open for me then i found out it was now not made for windows 10? Please fix this and make it compatible for windows 10.

Date of experience: September 14, 2020
GB
1 review
5 helpful votes
Follow Caitlin G.
Unfollow Caitlin G.
Send Message
Share Review
Report Review

Given up with this
October 24, 2020

This game is atrocious. I invested almost £300 in this game, and they locked my account for no reason. When I emailed asking for them to unlock it or give a refund they refused. Its absolutely terrible. It's such a scam and I recommend you un install this game or just dont install it at all

Date of experience: October 24, 2020
Massachusetts
1 review
7 helpful votes
Follow hanna a.
Unfollow hanna a.
Send Message
Share Review
Report Review

Msp is a scam.
April 18, 2021

This game is run by scamming liars who have no respect for the people who play their game, their security is $#*! and they will not return $800 worth of stolen merchandise even if it was taken due to their lack of security. I didn't give my password away but guess what! There are tools that let people steal your hard earned items ofc because msp after 11 almost 12 years has $#*! security

Date of experience: April 18, 2021
Sweden
1 review
3 helpful votes
Follow Christina H.
Unfollow Christina H.
Send Message
Share Review
Report Review

The made unallowed and unauthorized money transfers from my account. And, they are impossible to contact. Really, really bad company. Most probably they have less money and instead steal directly from peoples account and do it until it does not work anymore - and then they will "vanish from earth"... I will make a police report.

Date of experience: November 13, 2020
Florida
1 review
3 helpful votes
Follow Gracie K.
Unfollow Gracie K.
Send Message
Share Review
Report Review

A great game!
October 6, 2020

So I've been playing msp for years, and its honestly amazing! Yes, there is a problem with hackers, but as long as you don't tell anyone your password you should be fine! I would not recommend it to those under 1q as it is an online game, but anyone older should be completely fine! The game is catered to the tweens and teens who play the game, and they make it so that almost every bad word is censored. I would recommend it 100%

Date of experience: October 5, 2020
Australia
1 review
3 helpful votes
Follow Dee S.
Unfollow Dee S.
Send Message
Share Review
Report Review

The reason I am giving this terrible review is because this game isn't fun anymore for multiple reasons. I first started playing this game in about 2015 and it was really fun and I would just make lots of friends and stuff like that. But then it turned out to be such a toxic game with people that were rude and only wanted to start drama and hack. The hacking with this game is ridiculous, the security system is TERRIBLE and the developers have just lost interest and have stopped caring about their players. Recently I decided I would revisit the game and NOBODY was playing I only have 1 friend online out of over 700. The game became boring and dead.

Date of experience: August 6, 2021
Norway
1 review
0 helpful votes
Follow Lana H.
Unfollow Lana H.
Send Message
Share Review
Report Review

ITS GOOD
September 12, 2023

So alot of people Are saying that msp steals money but they don't! I've been buying vip MANY times and It haven't stealed my money! So if you want to buy vip I will say that you should buy it. But it's some pedos that is playing so do NOT let your kids play this! I know that it's 4+ but it should be 12+ or 13+.

Date of experience: September 12, 2023
North Carolina
1 review
6 helpful votes
Follow Hailey V.
Unfollow Hailey V.
Send Message
Share Review
Report Review

It steals money.
June 26, 2018

Okay so back in March of 2018 my mom bought me a VIP membership thing for 4.99 or 5.99 or something.
Well. Here we are 3 months later and my mom is getting 4/5/6 dollars taken from her credit card.
This game is money-hungry, I don't recommend playing it or buying anything on it, it's a rip off!

Date of experience: June 25, 2018
Illinois
1 review
8 helpful votes
Follow Christina G.
Unfollow Christina G.
Send Message
Share Review
Report Review

Rip Off!
January 12, 2018

If you love to play a game that is constantly hacked and a huge danger to your privacy and computer go for it! Unfortunately no older person in their right mind would do that. So they prey on younger children. My youngest was bothered by a girl and when my daughter finally got VIP the girl hacked her and stole the account. My father in law could do nothing and neither would customer service. Even after he sent them receipts as proof they wanted a video. Way to go hassling an old man for more proof, rip off!

Date of experience: January 12, 2018
California
1 review
6 helpful votes
Follow Phillip B.
Unfollow Phillip B.
Send Message
Share Review
Report Review

MovieStarPlanet doesn't require e-mail so if you don't have an e-mail entered, any hacker that enters their e-mail address can access your account and lock you out. They don't have a customer support phone number and the account e-mail is required to get a response from their automated service. I will file fraudulent credit card transaction with Visa because we gave them money.

Date of experience: November 19, 2017
California
3 reviews
10 helpful votes
Follow Ruth E.
Unfollow Ruth E.
Send Message
Share Review
Report Review

Terrible service
April 15, 2020

I am so disgusted with the incompetent people at customer service with this game. I have written several times asking for information and they always send me a standardized response that does not help me at all. I'm fed up with them and fed up with writing to them.

My grand daughter is not allowed to play their games any longer. She isn't happy about it but I'm not going to keep spending money on the game for her and then she gets locked out and loses everything. I'm not happy about the content or their lack of security either.

Date of experience: April 15, 2020
Washington
1 review
6 helpful votes
Follow Christina S.
Unfollow Christina S.
Send Message
Share Review
Report Review

Not A Good Example
August 15, 2017

This game does have an age rating for 8-16-year-olds (I think those are the numbers). But in this game they mention boyfriends, and I mean, if an 8-year-old was playing, they're not at the age to know about boyfriends yet. Also, there is a lot of inappropriate clothing. It's also really easy to get hacked on MovieStarPlanet.

Date of experience: August 14, 2017
Ohio
1 review
5 helpful votes
Follow user u.
Unfollow user u.
Send Message
Share Review
Report Review

It's fine I guess
April 24, 2017

Like all the other reviews that said they steal your money, it's fine if you don't buy VIP. But so far I didn't get bullied, and I've been playing for around a year. And don't give out any personal info and I think you'll be fine. It's not that bad...

Date of experience: April 23, 2017
New Mexico
1 review
1 helpful vote
Follow Kimberly C.
Unfollow Kimberly C.
Send Message
Share Review
Report Review

So everyone who plays MovieStarPlanet knows that it is offically only playable on download. Well most people have it on mobile, and mobile has no trade system. Alot of people think trading is fun and so people take advantage of this. These people will scam (steal items) from a player, block them and pretend it never happened. Because there is NO TRADE SYSTEM. I was recently scammed of MY MONEY and its not fun. $80 is alot of money so that was not cool. Moviestarplanet needs to fix this because it is unacceptable. I made an artbook talking about how this person scammed me and should not be "traded" with. Well moviestarplanet took down the artbook. And this person has gotten away with scamming many people! It is not okay. People work hard for their stuff and this is considered theft. This needs to be fixed MovieStarPlanet. Put a trade system for mobile so this does not happen.

Date of experience: July 2, 2021
Washington
1 review
0 helpful votes
Follow cleetus j.
Unfollow cleetus j.
Send Message
Share Review
Report Review

Worst waste of money anyone could ever spend. They censor random words yet still allow words like butthole, buttplay $#*!, etc. you can put all kinds of money into it and be the most positive person fighting bullying and racism and they'll rob everything you bought by banning you all bc you cursed yet wont even tell you why they banned you and robbed you of the things you purchased. They took it out of the browser bc it was flash, yet with the desktop version ITS STILL FLASH AND RUNS EVEN WORSE. The game lags like crazy and theyre gestapos. Go elsewhere this business is no good at all. Oh yea look on discord for cheaper stuff bc t(-.-t) msp

Date of experience: January 27, 2023
Michigan
1 review
6 helpful votes
Follow Tyler Z.
Unfollow Tyler Z.
Send Message
Share Review
Report Review

It's good
September 2, 2017

I see most of these reviews are how their kids got hacked. Be cautious with your password and they won't get hacked. I'm an 11 year old. My account hasn't been hacked, I have VIP. So yeah. This is coming from an 11 year old come on guys.

Date of experience: August 31, 2017
GB
1 review
5 helpful votes
Follow Daniel W.
Unfollow Daniel W.
Send Message
Share Review
Report Review

Rip off!
November 4, 2017

Never had a problem before, payed for VIP a few times for my daughter. Latest VIP failed to be applied to her a/c but they took the money! Ok these things can happen but firstly they say you have to wait 7 days for it to be applied, that came and went and still nothing, you can even see it says pending or failed on her history. Customer service is shocking, just a generic email address that ignores you for days, when you send them proof of purchase they still do absolutely nothing about it. At least this has probably saved me money in the long run as my daughter has accepted that I won't be giving these people any more money.

Date of experience: November 4, 2017

Overview

MovieStarPlanet has a rating of 2.7 stars from 77 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MovieStarPlanet most frequently mention customer service and credit card. MovieStarPlanet ranks 2nd among Virtual World sites.

service
12
value
11
shipping
10
returns
11
quality
12