MotorcycleCloseouts has a rating of 4.8 stars from 6,686 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotorcycleCloseouts most frequently mention great price, customer service and new helmet. MotorcycleCloseouts ranks 61st among Motorcycle Gear sites.
Quick & easy. Easy to navigate site. The USPS postage box my order was shipped in looked like it had been run over by a truck. Luckily my product was not damaged. No bubble wrap or anything around product. Poor packaging.
Shopping experience great! Great deal. Now I hope the goods are equally fabulous!
My jacket was just as I anticipated. The liner works well on its own and then do easy to throw the hi-vis over it when riding. Very satisfied.
Great prices! Received my order quickly. Everything looks perfect. Won't know if sizes are correct until after Christmas but everything looks good. I will definitely buy from motorcyclecloseouts.com again!
Amazing price, found via google shopping search!
Was bit worried I didn't get any tracking info after purchase but helmet showed up at my house before I was worried enough to email asking.
Overall very happy with price and everything tho!
I always check Motorcycle Closeouts first! You have been a reliable retailer and we have always been satisfied with the products and your customer service! Thank you for allowing our gear/equipment needs to be met at an affordable price! Keeping a family of four riders in gear adds up quickly!
Honestly I expected better deals, by the time you add the shipping the prices are the same as competitors. However, you have some discontinued items no other have in stock.
Update: I received the Jack with a big stain on the front. When contacting Customer service they did provide me with a return label and a 100% refund. However, there response was that they cannot inspect every item and keep there cost down so basically they were saying crap happens. I'm sorry the prices are not that much better.
Not very happy but at least they did credit without issue so they do have that going for them.
The rain boots were sized by the manufacturer to fit sizes 13-14. Because I wear size 13 I figured that this would an easy fit.
Not so. Upon trying them on, my boots hung over the soles at both toes and the heels. I also tired street shoes with the same results.
I have asked for a return authorization which has yet to arrive.
The riding shoes I purchased were size 12, which is usually OK for me. However, I found that I needed a size 13 (the shoe may run a bit 'small'?). I had no chance to exchange for the 13, although at the time I noted my desire the website still showed a size 13 in your inventory. Apparently the site is somewhat out of date relative to reality. In the end, I was refunded an amount to my credit card account but had to pay postage both ways, even though the shoe didn't fit. This isn't good customer relations policy and will make me think 'hard' before ordering anything else from motorcyclecloseouts.com.
For a mesh riding jacket for around $80 this is a great option!
This company is NOT customer friendly business.
The ONLY thing they have going for them is fairly affordable prices.
Too bad. They charge a fee to give money back on paypal. Even though you buy a replacement item from them. They were not prepared to work something out with me. I suppose that is how it goes.
My commits are mixed. I bought three items. All three fit great. However the leather jacket that was sent had noticeable impression on the back, as if there was an attempt to affix patches or something to the back of the jacket. These impressions are so noticeable I'm surprised they would even send out a jacket in this condition. Now I'll have to go threw the whole return process. Not looking forward to it. Hope to write a follow up on customer service.
Easy to deal with. I needed to return item for bigger size. They approved and sent me new order quickly.
Both the venom jacket and leather pants were just as described and top notch quality...I received our order very quickly and everything was shipped very well...overall, I give motorcycle close outs a BIG two thumbs up! I will buy from them in the future with much confidence...thanks so much for a super transaction...
Took a little longer to get the product than expected, but good value for the money. Will probably order again.
My husband was so happy I found this site amazed he never found it! He loved the boots which are hard for him to find in a 14 that fit right, and the x-lg fox shirts fit perfect too. After Christmas he ordered more stuff and we should be getting it tomorrow. Thanks
Awesome deals and fast shipping. However, I was never notified of a tracking number or when my order was shipped but I received less than a week after I placed it so no worries there. Customer service is top notch.
The return policy and process isn't easy or customer friendly. I needed to exchange a shirt for a different size and not only could I not exchange it all in one step (i.e. You just send me the one I needed rather than having to do a whole new order), but the shipping rate for an exchange is very high -- the shirt can be stuffed in a small envelope and weighs very little. My "closeout" price-effective order got more expensive so I would have been better off just shopping one of the other sites that may not be as inexpensive for the merchandise but their returns/ exchanges are easier. It would all cost the same in the end with less hassle.
First time customer. Hope it goes well, we shall see. Cannot comment any further until then. Thanks for the awesome deals, will surely be back again assuming the service matches the offerings!
Received goods yesterday, being out of country makes rapid delivery impossible, happy to get them whenever they show up! Items ordered received in good condition an as described in offerings. Thanks again for the amazing savings, will be back again for sure.
The shopping experience went great. Great prices on things that I need. However, I was a bit cautious due to some online reviews I've seen. I did my research on what I ordered and I think everything will go smoothly.
Update: My order came exactly as specified, but it was too small. The company was very easy to setup a Return Authorization. Because I wanted a refund they charged me $10. I can only assume they do this to make sure they get some kind of money out of the buyer.
Shipment arrived very promptly but with someone else's order. I emailed company Friday night. Monday afternoon I had a pre-paid shipping label emailed to me. Shipped back the next day. True to their word as soon as they saw movement on the shipping label they shipped replacement. Had it by Thursday or Friday. I don't expect anyone to be perfect. I do expect prompt attention and correction when wrong. They could not have been better to work with.
Great job. Will order from them in future.
Answer: They will lead you in circles for returns and ship you items back after you return them and then charge you again. Good Luck!
Answer: We don't actually make the products, we just sell them. There are, however, a number of very comfortable under-shorts and riding pants that we offer. We're not 100% clear which you're after based on your question, but please give our customer service line a call at (816) 532-3696, and they can help you out!
Answer: While we're sorry Deanna had a poor experience, our website is indeed "for real"! If you look around at multiple review sites, most show us having very good ratings, overall. The biggest problem people have is with our return and refund process, which is clearly explained on our website. Exceptions are only made if we ship out the wrong product - that is, not the one you ordered. While some people find this too strict, the margins on closeout merchandise are simply too slim - most other companies won't let you return closeout items at all. We feel like that's quite acceptable, considering you can get gear from us for 70%+ off retail price!