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MorningSave has a rating of 4.2 stars from 814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 9th among Marketplace sites.
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The Item came in damaged. I requested a refund. After emailing photos of the damaged item. They said that a refund would be issued.
Everything went well.
Jackie was a great help getting my product issue resolved. I will continue to do business with MorningSave in the future. Thanks
Hey Barbara,
Thanks for the shoutout!
I ordered two jars of cashews. When I received the order I got two jars of mixed nuts. I contacted Customer Service and they responded quickly and favorably, even though this was during the pandemic. I understood what happened since this was during the pandemic and they were inundated with the orders during this trying time. I have ordered from here before, always with great results, and now have learned that their Customer Service is excellent. I would definitely order from them again.
Hi Dolores,
I'm sorry your order went a bit nuts! Thank you for the kind words about our support team. <3
The product I received was not the best. Must have been a default. I have ordered other items from this website with no issues. I gave a star for the customer service. They were great! Very understanding and responded to my concerns fairly quickly. One default item will not stop us from ordering in the future especially when they have awsome customer service that don't put up a fight when a customer is not satisfied with the product.
Hi Lakisha,
Thanks for the love!
Granted I have only had to call once, but if this is representative of what I will get everytime, I'm impressed. Megan did an incredible job handling my issue with a product I purchased. No questions asked, she just took care of it! Thank you!
Hi James,
Thanks for the shoutout to Megan!
I received great customer service and a full refund with an issue that I had with an order. The only complaint I have is the emails went to my junk mail.
Hey Jessica,
We get pretty frustrated with that, too! Thanks for the feedback. :)
I have been happy with the products and the few times i have had a problem, the customer service has been excellent & my issues have always been resolved in a professional, courteous and timely manner.
Thanks Janet!
The power bank was DOA. Sent an email and they responded within a few days and sending out a replacement. Thank you for taking care of the issue.
It was our pleasure to help, Ken.
I have ordered several things from MorningSave and I have LOVED the things I have received. The Neck messager and the iWatch and several other things. Thanks for doing this.
It's great to hear that you're loving your products.
Thanks LG!
Through no fault of this company or Morning Save the Post Office was a bit rough with my order so it arrived damaged. They also unfortunately were out of the product but gave me a prompt refund. They were prompt and courteous in all responses. Maybe I will get to try it later! Thank you for all your help.
Hey Pamela,
Thank you for the review. We appreciate it!
I love this site! Great deals for quality products and excellent customer service!
Thanks for the kind words, Tammy!
I am a first time user and I am having the worst experience. I placed an order in April and I was told I would get it by May 4th and have not seen my order yet. I have sent emails and keep getting a different response date. This was suppose to a Mother's day gift for my Mother and it looks as if this is not going to happen. I just simply want my package more than anything or my money back. I cannot get a living person to contact me and that is not good customer service especially for someone who is trying you out gir the first time!
I really appreciate the quick response and assistance with my product issue... I would recommend your company to my friends... Thank you.
Thanks for the feedback, Teri!
This was my third purchase and certainly will be my last. I had purchased 2-Pack: My Fit "One Size Fits Always" Denim Jeans in size 14-20. I am a size 14. The jeans did not fit at all, were very poorly made. I requested a return on 4/30/20 and received a generic reply that they would respond to my request in 3 business days. On the third business day, I sent a request for return again and received the following response from Marco@ Morning Save:
"Hello,
As stated on the product page, we are unable to accept returns of this item due to sizing."
So, let me get this straight, the jeans that were marketed as one size fits always and they do not fit and they won't accept a return. That is a scam, ripoff, fraud, theft. Avoid Morning Save. Unscrupulous business tactics.
Jackie was very responsive to my situation and was quick with her responses.
Thanks for the shoutout, Donyell! :)
Customer service has always been great. I am a frequent purchaser of various items and if I have any issues, they have always taken care of it promptly!
Thanks for the love, Michele! <3
Hasn't come yet, but Taylor assures me it's on the way! Stay tuned!
Thanks for the shout-out, Anthony!
I received a reply to my question within the day. Everything I asked was answered.
Thanks for the feedback, Mary!
Megan was very helpful with an issue (product spilled out all over my mail and the mailman's) this is not a normal issue but Megan was very kind to help and either give me a refund or more product. I really wanted the product (hard to find) so that is what she made happen... fingers crossed it makes it this time... Easy-Peezy! Thank you
Thank you Shirley! Easy peasy is what we're aiming for. :)
Jackie was extremely helpful and handled my problem with care and was one of the best people I've had to deal with in this situation. Thank you. 5 stars!
Oh wow.:)
Thank you for the high praise, Nancy!
Answer: The company is definitely SHADY. They do not list a location, phone number, or customer service. Not good. Sad thing is great Talk shows promote.
Answer: Hi Bill. Please send us a message over at morningsave.com/support so that we can sort this out for you. Thanks.
Answer: Hello, Please reach out to us via https://morningsave.com/support for assistance.
Answer: Hello, Please reach out to our customer support team via morningsave.com/support and we'll be able to help you.
Answer: Hello Mary, Please reach out to our customer support team via morningsave.com/support and we'll be able to help you.
Answer: Hello Jayshree, Please reach out to our customer support team via morningsave.com/support and we'll be able to assist you.
Answer: Hello, To place an order, click the item you'd like, then click the button with the price on it. That will take you to the checkout screen. Hope that helps!
Answer: Please write in to https://morningsave.com/support for assistance.
Answer: Hi there! If you're having trouble placing an order, please reach out to our customer support team at https://morningsave.com/support and we'll look into it for you. Thanks!
Answer: Hi Kathy, You'll need to head to https://morningsave.com and click on the item(s) you'd like to purchase, then click the button with the price on it and you'll be taken to the checkout screen.
Thanks for the feedback, Joy!