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MorningSaveReviews 814

4.2

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MorningSave Reviews Summary

MorningSave has a rating of 4.2 stars from 814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 9th among Marketplace sites.

service
110
value
92
shipping
97
returns
79
quality
97
This company responds to reviews on average within 0 days

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Georgia
1 review
0 helpful votes
Follow Belma S.
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I ordered a package the first week of May and still have not received my package. I ordered early to assure I received it before my anniversary weekend which is May 31. Still haven't received it as of May 27th. I will never deal with morning save again. Word of mouth is very powerful and I am definitely anti morning save.

MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 27, 2020
California
1 review
0 helpful votes
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I am extremely happy with the service I received. The response time and a resolution to my request was taken cared of quickly, especially with the pandemic going on.
Taylor was extremely polite and I am very grateful for the result to my issue.

Date of experience: May 27, 2020
Jackie G. MorningSave Rep
over a year old

Hi Candy,

Thanks for the shoutout to Taylor! <3

California
1 review
0 helpful votes
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Great customer Service!
May 26, 2020

Great customer Service. Handled my problem quickly and efficiently. Thank you.

Date of experience: May 26, 2020
Jackie G. MorningSave Rep
over a year old

Thanks Gayle! :)

Maryland
1 review
0 helpful votes
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Ordered nack on the 9th, here it is the 24th and order is still processing? Never again! Takes way to long to receive. Had no problem taking my money as soon as I ordered though

MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 24, 2020
Arizona
1 review
2 helpful votes
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I ordered two items on May 05,2020. It is now May 23,2020, and I have yet to receive. I have tracked progress through the USPS, and the items are allegedly on the way. I cannot believe it has taken soooooooo long for the items to arrive. It's not like the company is shipping items that are extremely bulky or heavy so there is absolutely no reason why it should take over at minimum so far 18 days for an item to travel from Carrollton, TX to Phoenix, AZ or anywhere for that matter. I will post another review once I have used the items... IF I ever receive!

MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 23, 2020
California
2 reviews
0 helpful votes
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Great service
May 23, 2020

I had purchased the tv headphones for my parents but they were not compatible with their tv
I had ask to get a return posted paid slip and the company not only refunded my purchase they said no need to return so I will keep them for us when we are hard of hearing thanks recommend morning save to anyone cb in phx

Date of experience: May 23, 2020
Jackie G. MorningSave Rep
over a year old

I'm so glad we were able to help.

Thanks Cynthia!

California
1 review
0 helpful votes
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Great customer service.
May 22, 2020

I received my product in and it wasn't exactly what I was expecting but Taylor addressed all my concerns in a very prompt manner.

Date of experience: May 22, 2020
Jackie G. MorningSave Rep
over a year old

Thanks for the feedback Veronica!

California
1 review
0 helpful votes
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Customer Service
May 22, 2020

Very helpful and appreciate the way they take care of things

Date of experience: May 22, 2020
Jackie G. MorningSave Rep
over a year old

Thanks for the love, Rose. <3

Georgia
1 review
1 helpful vote
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I placed an order from Trendy at Wendy for an Air Fryer on May 5th I still have not received the product. The product took 15 days to process now it is stitting at a location in NJ, No on has any info and Morningsave reports someone follow up within 7 business days online. This is the worst experience I have had ordering a product online. I would not suggest ordering anything from Morningsave. I will also report this experience to all that advertise this products or service.

MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 21, 2020
California
1 review
0 helpful votes
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Exceptional Customer Service!
May 21, 2020

Taylor is an exceptional customer support agent at MorningSave. I had and issue with an item I recently purchased and Taylor resolved the problem to my extreme satisfaction! With this level of service, I'll continue to purchase from MorningSave.

Date of experience: May 21, 2020
Jackie G. MorningSave Rep
over a year old

Oh wow, thank you Kathleen! We'll be sure to tell Taylor you gave her a shout-out. :)

Texas
1 review
2 helpful votes
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Very Frustrutated
June 20, 2020

Bought the Air2 ear buds. They wouldn't stay connected and 2nd day one broke. Sent an email on 5/13 requesting a refund and haven't received a response! Very disappointed in morning save customer service.

MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 20, 2020
Texas
1 review
6 helpful votes
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I have been waiting over 10 days for anyone to respond to me. No phone number just an email and with an excuse that it will take up to 6 days to get back to me due to the Corona Virus! Really! Is there business not internet based?
Totally unacceptable

MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 20, 2020
California
1 review
0 helpful votes
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Taylor
May 19, 2020

Taylor was very helpful she resolved this situation fast. Thank you so much

Date of experience: May 19, 2020
Jackie G. MorningSave Rep
over a year old

Thanks Carrie! <3

California
1 review
19 helpful votes
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Customer Service is SPOT ON!
May 19, 2020

I ordered 4 sets of wireless headphones. After about a week, one set stopped working and about a month after that, 2 more sets each had one side that wouldn't charge. I contacted customer service and was working with Taylor on resolving the issue. We tried a few things with, unfortunately, no luck. Taylor stayed on top of all communication and did not hesitate to refund when I mentioned that was what I wanted. I appreciate a company where customer service actually listens to it's customer.

Date of experience: May 19, 2020
Jackie G. MorningSave Rep
over a year old

Hi Wendy,

Thanks for the shout-out to Taylor!

California
1 review
0 helpful votes
Follow Julie B.
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I have ordered from Morning SAVE for a few year's. Love everything I buy. And I buy OFTEN for myself, my Daughter and Son in law, Sister, friends, especially at holidays. Every order gets to IT'S shipping address on time or before. I am a member so I only have to keep my membership current and all my orders. I have had a few issue's with some items damaged, but I do order a lot. It's expected every so often. All I need to do is contact the customer service department and they alleviate the issue quickly and that puts my mind at ease. Megan is in the customer service department and is absolutely the sweetest, most caring and helpful CSR I promise I have DEALT with. Believe me over the years ( I'm going to be 64 May 20th) I have had to deal with ALLOT of CSR'S in my lifetime, not all were NICE. MORNING SAVE has never in 5 YEAR'S been rude or rushed me with my explanation ever! They reslove it quickly. Even during the times we find out selves in they are Super GREAT! Thank you Morning Save for hiring Such Great employees such as Megan! I will never stop shopping on your site and absolutely brag to all my friend's and family, even to people that complement me on SOMETHING I wear, or carry. I saw You have to go to www.morningsave.com, but don't get mad at me if you get happily hooked like I am.

Date of experience: May 19, 2020
Jackie G. MorningSave Rep
over a year old

Hello Julie,

Thank you for such a thoughtful review. We appreciate you taking the time. <3

California
1 review
0 helpful votes
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Great customer service
May 19, 2020

I had nothing but positive feedback. I feel she did an amazing job at resolving my issue.

Date of experience: May 18, 2020
Jackie G. MorningSave Rep
over a year old

Thanks for making it easy, Suzanne!

Colorado
1 review
9 helpful votes
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I have bought several items and have been very pleased. I am very shocked and disappoint with the nonworking charged pads. I did leave a text about them and never received a response. Therefore, I have decided to write this review in hopes that I will receive a response since there is no contact number. Could you please tell me your policy and procedures for defective items. I would appreciate getting a resolution.

MorningSave attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 17, 2020
California
1 review
0 helpful votes
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Very Responsive to my concerns
May 15, 2020

I have been ordering stuff from Morning Save. I have to say that they are very responsive to my concerns

Date of experience: May 15, 2020
Jackie G. MorningSave Rep
over a year old

Hi Humberto,

Thanks for the review!

California
1 review
14 helpful votes
Follow loren r.
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I receiver a pair of ear pods and one ear pod just didn't work no matter what I did to wake it up. So I reached out to Morning Save and because of the pandemic they were long in responding to my requests for either help or return. I finally got Taylor Mercatalyst who first suggested something I'd already done to correct the problem, which didn't work. So, Taylor got back to me a day later apologizing and refunded my purchase. No more questions asked! I like quick friendly service. They came through... just a bit slow on my first 3 requests.
Thank you Taylor and Morning Save for being fair.

Date of experience: May 14, 2020
Jackie G. MorningSave Rep
over a year old

Thank you for the balanced review, Loren!

California
1 review
0 helpful votes
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Great customer service
May 14, 2020

I had an issue with one of the items I ordered but they insisted that I keep the item and they refunded my money. Although I hate that the product did not work for me, their prompt response will definitely not reflect my ordering in the future! Everything else I ordered was exactly as described!

Date of experience: May 14, 2020
Jackie G. MorningSave Rep
over a year old

Hi Lisa,

Thanks for the feedback!

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