On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
MorningSave has a rating of 4.2 stars from 814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 9th among Marketplace sites.
We monitor reviews for authenticity
I always received my products in a timely manner and no damage. I have been shoppingng with them for years.
Order of two flashlights with work light capability arrived in good time but one flashlight did not have the necessary DC charging cable. The customer service number printed in the box was a non-working number.
Although Morningsave committed to responding within seven business days, I received a response in three days and the issue was resolved within five days of my contacting Morningsave. Megan was great; this was true CUSTOMER SERVICE!
Hi Robert,
I'm glad to hear that Megan was able to help out. :)
I bought an item that I wasn't really impressed with, some solar lights that looked much better in the advertisement. I sent an email, not really expecting a reply, and the next day a MorningSave associate replied that since I was not totally satisfied, they'd refund me for the item but they didn't even want me to return the lights! I certainly didn't expect a full refund at all and it just really impressed me. I will definitely be shopping with MorningSave again very soon!
Thanks for the feedback Amy!
BEWARE! I found this diffuser to be nothing but a Mist machine. Even after running for many hours oils that are provided are very weak in aroma. Definitely not worth it. I suggest you buy a good scented soy candle and a candle warmer if you're actually looking for aromatherapy. I would love to return it, but according to their return guidelines I doubt they will refund my money but it certainly doesn't work as advertised.
I ordered a tent on July 23rd to us on a trip The week of August 9th. According to the order I would revive it in plenty of time. I sent a message on the app, concerned my item would not arrive on time for my trip. I got a response asking me to wait another day or two for tracking info to post. On Friday August 7th I still did not have the tent and no tracking information was posted. I responded in the message asking that the order be canceled and a refund be issued. I received a quick response that the order was cancelled and I would be issued a refund. WOW now that is great customer service for sure! I will definitely purchase items again from Morning Save with great customer service
Like this!
Hi Audra,
We appreciate you taking the time to share your experience. <3
I had an inquiry about a charge. It was an oversight by myself. They respond in a timely manner and nicely pointed out where the change was from. 100% my bad. I appreciated the time taken to resolve this issue without me feeling bad for wasting their time.
Hey Lanette,
You definitely did not waste our time. Helping folks is what we do. <3
I have been a consist customer of Morning Save, purchasing various items at an extremely low price. The majority of the items have been pretty good sometimes not quite what you expect, but the Customer Service is Cass A Excellent, barr none. They seem to always be amenable to rectify the issue when there is one. The latest situation the Customer Service Rep "Taylor" really took the liberty to respond and provide the best practice of customer service with options and sincerity. I would give Taylor a grade A of customer service and appreciate the personal support to ensure that there was a satisfactory solution. Thanks goes a long way when its genuine and so does great customer service.
Hey JL,
Thanks for the shout-out to Taylor!
ABSOLUTELY! As with all purchases anywhere, sometimes things go wrong. When I had something "go wrong" with an item purchased through Morning Save recently, "Taylor" rode in and saved the day! This rep was far more than reasonable. I could not have asked for a fairer outcome. This has been my experience with all of these folks at these three sites. I buy with CONFIDENCE that if something goes wrong, they will make it right!
Thanks for the review Jonathan. :)
Order was placed on the 17th of July and I have not yet received it - after complaining twice they finally put it into the zone of being shipped with no approximate receive date not a good way to do business everybone else I order online with I receive it within a week as the longest period of time - not WEEKS!
We are very pleased with our recent purchase of the Rocksolid 2200 from Morningsave. It was an easy process to order. My wife finds it very relaxing yet invigorating. We were also very pleased with the help we got from Robin at Rocksolid. Definitely gets a 5 star review from us. Thanks again R&L Jacobs
Hey Robert!
We are so happy to hear about your experience with everything. We're glad to have you as a customer!
I've not had any problems with Morning Save till now and I received a personal consultant right away and she has made sure that I am being cared for: thank you Ariana. Thank you Morning Save.
When my item was not received in a month, I inquired about it and was offered for it to be reshipped or refunded. I opted for the refund. Taylor was very helpful with this matter.
Thanks for the shoutout to Taylor. :)
I ordered two items from the business because Brad's Deals featured them. First item was for 12 solar lights. It's been over a month and when I emailed in, they said it was somehow "stuck in shipping". So, instead of just "unsticking it from shipping", they created a new order. Why? Because they didn't have the product in the very beginning. They are selling product that they don't have. 2nd product was a bug zapper. Same story, no
Product after a month, email in and email response, it mist be damaged or lost, do you want a refund? No, I want what I ordered! Another customer service person, named Meghan told me that I must not be receiving their messages. Really? Stay clear. I'm also steering clear of Brads Deals if they support this company.
My concerns were welcomed and satisfactorily resolved with promptness.
Hey Yusef,
Thanks for the love!
This is my go to for finding items that I would not normally purchase. My neighbors thought I had a shopping problem with all the packages being delivered until I turned them on to Morningsave now they understand completely.
Thanks Teresa!
I realize during this stressful time stuff happens so I appreciate the kind and swift help I received.
Thanks Melanie!
Your company is disgraceful I ordered Rhonda Shira bras and they were supposed to come with cups I ordered 10 bras and they have no cups in them and now I am stuck with 10 bras that are garbage to me but I can't wear and can't seem to return because you don't have any phone number I am very very upset with your company and I'm going to dispute this on my credit card I am not going to pay for them Do not buy from this company byer beware!
I had a somewhat difficult situation, however I received the most amazing help resolving my issue.
Thanks, Nancy!
I ordered this item on 7/1/2020, estimated delivery was 7/17. As of today, 7/24, I have made 3 separate request for updated information as to where my package is and have NEVER been contacted about my order! I do not recommend this company as a place to order from they have the worst customer service ever! Don't waste your money or your time for this aggravation. I am gonna stick with Walmart and Amazon!
Will never buy anything from MorningSave due to their high shipping costs. Masks for 19.99 w/shipping cost 7.99? Rediculous.
Hello-
I wanted to let you know that we have a special shipping promotion. When you place your first order and pay the shipping fee, everything else you order for the next hour ships for free!
We also have a Membership program that's $4.99 a month and offers free shipping as a benefit.
Hope this helps!
Answer: The company is definitely SHADY. They do not list a location, phone number, or customer service. Not good. Sad thing is great Talk shows promote.
Answer: Hi Bill. Please send us a message over at morningsave.com/support so that we can sort this out for you. Thanks.
Answer: Hello, Please reach out to us via https://morningsave.com/support for assistance.
Answer: Hello, Please reach out to our customer support team via morningsave.com/support and we'll be able to help you.
Answer: Hello Mary, Please reach out to our customer support team via morningsave.com/support and we'll be able to help you.
Answer: Hello Jayshree, Please reach out to our customer support team via morningsave.com/support and we'll be able to assist you.
Answer: Hello, To place an order, click the item you'd like, then click the button with the price on it. That will take you to the checkout screen. Hope that helps!
Answer: Please write in to https://morningsave.com/support for assistance.
Answer: Hi there! If you're having trouble placing an order, please reach out to our customer support team at https://morningsave.com/support and we'll look into it for you. Thanks!
Answer: Hi Kathy, You'll need to head to https://morningsave.com and click on the item(s) you'd like to purchase, then click the button with the price on it and you'll be taken to the checkout screen.
Thanks Caroline! :)