MorningSave Reviews Summary
MorningSave has a rating of 4.2 stars from 814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 9th among Marketplace sites.
I received a product that was less than advertised and
Hey Carrie,
Thanks for 5 stars!
I'm a true all the way % loyal customer to Morningsave.com. This really been a long time coming. Finally, someone that trust true judgment. Had a problem with an item and bam! No third degree of the situation. Love there products and love there staff, Mr. Kevin (Mercatalyst)
Thanks for the shout-out to Kevin, Tina! :)
I had any issue with postal jumbling of my package, it arrived damaged... I couldn't believe how easy it was to get it handled... The best part was that I didn't need to find them on line (good luck with that), they sent me a delivery notice and with that was a request to know how the order was... There was an easy peasy link to share the damage issue and I had an immediate response (who does that?), That has not been my experience with other merchant's, but MorningSave was/is different! They had a replacement sent the same day! Just a seriously easy experience and my order wasn't big... The person that emailed me back, several times was unbelievable... Truly terrific! Buy from this company they won't let you down.
Hy Alys,
Thank you so much for sharing your experience.
One of my orders arrived damaged. I was refunded quickly with no runaround. I will not hesitate to reach out next time I have issues.
Hey Jordan,
We're not fans of the run around either. I'm glad we were able to help straight-away.
I had a problem receiving my order for a bug zapper. Kevin was so helpful, and professional! Without question, he shipped a replacement order. 2 days before receiving the replacement, the original order came! I advised Kevin I would like to keep them both. The whole fiasco ended to my complete satisfaction! In my opinion, Kevin is a "Super Star"! I will be ordering again in the future!
Thanks for the love, Pat! <3
Taylor was a super big help, she tracked my order and they had a mix up in the warehouse, They shipped my order, she Was very pleasant and very nice, and got back with me right away, Thank you for your polite and helpful employees, Eraina Wilson
That's great news! Thank you for hanging in there while we got everything sorted!
Taylor responded quickly and resolved my concerns without hesitation. I am a loyal customer and will continue to shop on Morning Save.
We're glad to have you as a customer, Deborah!
I had an issue with an item that just wasn't what I thought it would be and customer service was extremely helpful and fast at resolving this issue for me. I was pleasantly surprised. Kevin was great!
Hey there Kim!
Thank you so much for the positive review, we really appreciate it! I'll be sure and let Kevin know the positive feedback!
I purchased two sets of Airbuds earbuds for use with my iphone. I'd run into difficulty with one set and contacted the manufacturer. We didn't get the problem resolved so I contacted MorningSave support to report the problem. I problem got picked up by Chandler and he contacted me very quickly. Based on my email, Chandler processed a refund for the defective Airbuds. I could not have asked for any better customer service. 5 stars to MorningSave and Chandler.
We're so happy to hear that you were taken care of so quickly. Thank you for the positive review!
Loved my massager and it broke, morning save was quick to refund my money when a replacement was not available! Thank you so much
We're happy to hear that you were taken care of so quickly, thank you for hanging in there with us!
Got help fast and the agent was very, very helpful. Thank you!
We're glad you had such a great experience, thank you for the positive review!
I was sent a defective item. I sent an email 2 days later. Morningstar responded that I needed to send a picture of the problem. I easily sent a picture. And shortly thereafter, I was given a refund. I'm very satisfied with the response. Thank you!
Hi Bri,
Thank you so much for hanging in there while we got everything sorted out for you! We appreciate you as a customer :)
WIsh I had gotten my order, but I got what I asked for in my refund. Person who responded did well.
Thanks Lisa!
Kevin replied to my email concerns and resolved the problem very promptly! His service is much appreciated!
Hi Karen,
That's awesome! Thanks for letting us know.
I've had a few purchases from Morningsave and have been very satisfied with their business. My last order was face shields, 2 out of 10 shields were folded during packaging and were not usable. I contacted customer services and they replied quickly and credited my account for the two defective shields.
Hello Arnold,
I'm so glad to hear we were able to replace the damaged items. Thanks!
My request was quickly answered, I just didn't get it. Subsequent request did make it via email and then updated via support online tickets. Problem was addressed and hopefully my item doesn't get lost in the mail again. Thank you.
Hi Greg,
I'm glad we were able to help, even though our reply got lost. :)
I had an issue with a product I purchased. I logged into the site and asked for assistance thinking it would be several days for support to get back to me. I had an email back in my in box within 10 minutes from Megan (Mercatylast) letting me know she got my email and had issued a credit. THANK YOU MEGAN for excellent customer service! I am a loyal customer looking forward to my next deal thanks to you and your extraordinary level of service. CJN
Thank you Cathy!
I order Solar Garden Lights, when delivered the package was damaged and 2 of the items were missing. I emailed Morningsave and Taylor was the representative that assigned to my concerns. Taylor was friendly, courteous, knowledgeable on how to address my complaints. Taylor displayed great customer service which in my opinion is a lost art. Thank you Taylor, thank you Morningside.
Hi Wanda!
We're happy to hear that you were taken care of so quickly, thank you for hanging in there!
I appreciate the quick response that I received for a refund for a product that wasn't performing as advertised. Thank you.
We appreciate you giving us the chance to help. :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We were happy to help. Thanks Kate!