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MorningSaveReviews 814

4.2
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MorningSave Reviews Summary

MorningSave has a rating of 4.2 stars from 814 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 9th among Marketplace sites.

service
110
value
92
shipping
97
returns
79
quality
97
This company responds to reviews on average within 0 days
California
1 review
0 helpful votes
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Exceeded my expectations!
October 1, 2020

I almost didn't reach out, but I am glad I did. I had an issue with an order that I received and Kevin responded to my concern. I was taken back by the speedy reply, but even more pleased when I read his attention to my concern and the avenue he opted to deliver in order to resolve my issue. Thank you, Kevin. I appreciate your level of customer service!

Date of experience: October 1, 2020
Jackie G. MorningSave Rep
over a year old

Thanks Angela! We appreciate you, too. <3

California
1 review
0 helpful votes
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I ordered a backpack that was supposed to have a battery pack inside.
Support was quick to assist me and provide a refund for the item.
À+ service, fast and friendly. Would use again and recommend to friends because if there is ever a problem I trust they will make it right.

Date of experience: October 1, 2020
Jackie G. MorningSave Rep
over a year old

We appreciate the A+ review, Ian!

California
1 review
0 helpful votes
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Down reversible 3 pc comforter Set
October 1, 2020

I love this set, it is so soft and lightweight. The king pillow shams have a nice zipper close to the hem. Definitely a good deal as well. And fast shipping to boot. Very satisfied customer.

Date of experience: October 1, 2020
Jackie G. MorningSave Rep
over a year old

Great to know your bedding is comfy and soft!

California
1 review
0 helpful votes
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Happy customer
October 1, 2020

Taylor ( Mercatalyst) help me with the situation of my order and I'm very thankful for the service and how Taylor handled everything and responding to the emails as I explain how the product was damaged and then Taylor tried to replace my item but the item was sold out so Taylor just refunded my money but Taylor went above and beyond to help my situation so I'm very satisfied with everything and thank you for excellent customer service

Date of experience: October 1, 2020
Jackie G. MorningSave Rep
over a year old

Thanks for the excellent review, Elizabeth!

California
1 review
0 helpful votes
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Customer Service Staff Rocks!
September 30, 2020

When I had a problem with my shipment, Kevin got on top of the issue and resent my order and refunded my shipping fees. He was amazing and very helpful!

Date of experience: September 30, 2020
Jackie G. MorningSave Rep
over a year old

Customers like you make it easy, Kat.

California
1 review
0 helpful votes
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CD sunglasses
September 28, 2020

Thanks for the prompt action replacing a wrong delivery! I love the red CD sunglasses!

Date of experience: September 28, 2020
Jackie G. MorningSave Rep
over a year old

Hi Carolina,

Thank you for the review!

California
2 reviews
0 helpful votes
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Quick Response
September 24, 2020

On Sept. 21,2020 I wrote that I would like to return my purchase as I was very unhappy with it. Taylor responded in a few hours and issued a refund. I very much appreciated Taylor's quick response and resolving of my problem. Indeed a pleasure doing business.

Date of experience: September 24, 2020
Jackie G. MorningSave Rep
over a year old

Thank you for taking the time review Taylor's customer support!

California
2 reviews
0 helpful votes
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Issue with ordered item
September 24, 2020

I have ordered many, many items from MorningSave with no problems. I did, however encounter a problem with a recent order and notified MorningSave about the issue. It was taken care right away by Jackie. She understood the problem and resolved it to my satisfaction. I believe that customer service is very important and at MorningSave they are there when you need them. Thanks!

Date of experience: September 24, 2020
Jackie G. MorningSave Rep
over a year old

Hey Dawn,

I appreciate the shout out! Thanks. <3

California
1 review
0 helpful votes
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Problem with an order
September 22, 2020

I had a problem with an order, where I got a broken product. Contacted the company and they refunded my purchase within a days time. Super quick and professional response. It was much appreciated.

Date of experience: September 22, 2020
Jackie G. MorningSave Rep
over a year old

Hello Haolinh,

Thank you for the feedback. <3

California
1 review
0 helpful votes
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Customer service is awesome
September 17, 2020

I had an issue with my account and I worked with customer service to get it resolved. Chandler stayed on top of it responding to my questions immediately and I got the issue resolved. Is is so refreshing when when a company has a support service that will respond and help their customers.

Date of experience: September 17, 2020
Jackie G. MorningSave Rep
over a year old

Hi Denise,

Chandler appreciates the shout out. Thanks!

California
1 review
0 helpful votes
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Great place
September 16, 2020

An incredibly fun place to online shop. Anytime there's ever been an issue they've handled it quickly and to my satisfaction. Definitely worth it

Date of experience: September 16, 2020
Jackie G. MorningSave Rep
over a year old

Hey Sam,

Thanks for the love!

California
1 review
0 helpful votes
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Not the quality I was hoping
September 15, 2020

The face masks were nice but the material was thinner than I expected.

Date of experience: September 15, 2020
Jackie G. MorningSave Rep
over a year old

Thanks for the feedback Taunja!

California
1 review
0 helpful votes
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Customer Service
September 12, 2020

Even though I had to follow up on my issue, Jackie resolved it and messaged me with the results. I'm satisfied with the outcome. Thanks Jackie

Date of experience: September 11, 2020
Jackie G. MorningSave Rep
over a year old

Hi Annette,

Thank you for the positive review, we appreciate it!

California
1 review
0 helpful votes
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Crazy good Support!
September 11, 2020

My experience with you guys was nothing short of phenomenal! Great support was provided when I needed it.
Thank you

Date of experience: September 11, 2020
Jackie G. MorningSave Rep
over a year old

Thanks for the awesome review, Sohail!

California
1 review
0 helpful votes
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Jackie was awesome!
September 11, 2020

Great job, Jackie! She walked me through multiple tests of some defective products and make it right with a timely refund. Thank you!

Date of experience: September 11, 2020
Jackie G. MorningSave Rep
over a year old

Thanks for the love, Bret!

California
1 review
0 helpful votes
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Sent wrong item
September 10, 2020

Jackie (Mercatalyst) handled my problem with great customer service
You don't find that many upstanding companies...

Date of experience: September 10, 2020
Jackie G. MorningSave Rep
over a year old

Thanks for the shout-out, Stuart!

California
2 reviews
0 helpful votes
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Very Satisfied Customer!
September 10, 2020

Thanks, Morningsave.com! Every time I have a problem with a order your people always straighten out the matter! Thanks again! One Happy Customer!

Date of experience: September 10, 2020
Jackie G. MorningSave Rep
over a year old

Thank you, Timothy!

California
1 review
15 helpful votes
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Great customer service
September 10, 2020

I am very impressed with the customer service at MorningSave. The item I ordered apparently got lost, and when I contacted customer service, they were extremely apologetic and sent out another item free of charge right away. Jackie in the customer service department went above and beyond. And they even followed all of that up by providing me with a coupon on a future order. Kudos!

Date of experience: September 10, 2020
Jackie G. MorningSave Rep
over a year old

Thanks for the shoutout, Julie!

California
4 reviews
0 helpful votes
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Amazing Customer Service
September 9, 2020

I had a special request for an item on sale that I missed. I sent a request for help. Kevin downloaded the link to me and I ordered the item. But the order had trouble & kept asking me to try again, which resulted in 5 orders! I replied to Kevin, who fixed it instantly & told me what to do if this ever happened again. Very responsive, very professional & polite. Very impressive - thank you!

Date of experience: September 9, 2020
Jackie G. MorningSave Rep
over a year old

Hi Joy,

Thanks for the review!

California
1 review
0 helpful votes
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Great lighting
September 9, 2020

This review is for the Solar Interaction wall lamps. I purchased 1 set of 3 lamps but was somehow charged for 2 sets. I contacted customer service and was informed that all I needed to do was send the 2nd set back and I would be issued a refund. I was happy bout that, I always have great customer service from Morning Save. Anyway I proceeded to charge the set I did want and install them out side this long walkway on the side of my house and they work so well that I decided to keep that 2nd set that I was sent! Really happy with these, nice bright lighting and they stay on while I traverse the whole length of my walkway. I get to the end and look back and they are off, awesome! 100% happy with this product. Thanks Morning Save

Date of experience: September 9, 2020
Jackie G. MorningSave Rep
over a year old

We appreciate you taking the time to leave us your feedback. Thanks, Nancy!

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