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Moerie Beauty

How would you rate Moerie Beauty?
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New York
1 review
5 helpful votes
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BUYER BEWARE
January 3, 2024

MOERIE BEAUTY
This is the worst company I've ever dealt with I Purchased their bundle at a discount it did nothing but dry my hair out and make it break.
I did not want the second shipment. I wanted to return it and they will not allow me because they contract forces you to at least get two shipments. I told him that I'm not happy with the product. It's drying out my hair and I want to return it, and they refuse to let me return it they billed my account again.
If this product did anything that it says it's supposed to do I would have no problem keeping it. But it doesn't my hair brittle and breakage and when I contact Samantha from this company. All she ever did was responded in several emails telling me how they will not accept my return even though I never even opened the box because they have to at least get two months of billing out of a person when they offer it at a special price… this company does not care about your hair. All cares about is your money and the products do not deliver long luxurious hair like they advertise.
I don't recommend ordering from here!

Date of experience: January 3, 2024
Silvia K. Moerie Beauty Rep
4 months ago

Dear Vera,

We’re truly sorry to hear about your experience and understand your frustration. It's never our intention to disappoint our customers, and we apologize for any inconvenience caused.

We understand that your hair did not respond well to our products, and we take this feedback seriously. While many customers see positive results, we know that everyone’s hair is different, and we sincerely regret that our products didn’t meet your expectations.

Regarding the return policy, we apologize if this caused confusion. As noted in our terms and conditions, returns are only accepted within the first 14 days for unopened products. We understand this might not have been clear, and we will work to improve the clarity of our communication.

Thank you for sharing your experience, and we hope to improve your perception of our company.

Best regards,
The Moérie Team

Connecticut
1 review
2 helpful votes
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AMAZING
June 26, 2023

My hair feels so much better and I can definitely see and feel a difference. In just about 2 months my hair has grown 1.5 inches! This product is amazing!

Date of experience: June 25, 2023
New York
1 review
0 helpful votes
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Helped my hair
May 4, 2023

I used Monat before Moerie which made my hair grow loads but I wanted to try this for thickness. I have had a lot of comments on my hair and colour lately and I haven't had it done since few months now so I had to say it is definitely Moerie that is helping my hair!

Date of experience: May 4, 2023
Michigan
1 review
2 helpful votes
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Should try it
October 9, 2023

My delicate, thin hair became silky, lustrous, and tangle-free as a result. Anyone with problematic hair should definitely try this product, in my opinion.

Date of experience: October 8, 2023
Silvia K. Moerie Beauty Rep
4 months ago

Dear Claire,

Thank you for the wonderful feedback! We're thrilled to hear that our products have made such a positive difference for your hair. We truly appreciate your recommendation and hope your hair continues to thrive!

Best regards,
The Moérie Team

Ohio
1 review
0 helpful votes
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I've been using their growth set plus the fulvic minerals that you have to take orally for a little over a month and do see new growth coming in. I am impressed so far!

Date of experience: June 12, 2022
Ohio
1 review
0 helpful votes
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I've been using this product for around 1.5 years and my hair is no longer falling out. My hair feels so much better, it has grown fuller and healthier.

Date of experience: July 2, 2022
Tennessee
1 review
0 helpful votes
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My favorite
July 6, 2023

M yfavourite Shampoo so far. It has a light and fruity smell and after washing my hair I feel that they are clean and easy to comb through!

Date of experience: July 6, 2023
Florida
1 review
0 helpful votes
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Very happy
September 18, 2023

At first I was sceptic as I normally do not trust these but trying out the spray and shampoo I must say my hair seem to be very happy. Will definetely continue the use.

Date of experience: September 17, 2023
Silvia K. Moerie Beauty Rep
4 months ago

Dear Martha,

Thank you for giving our products a try! It’s wonderful to know that you’re seeing positive results, and we’re excited for you to continue your journey with us!

We appreciate your trust and support!

Best regards,
The Moérie Team

Pennsylvania
1 review
0 helpful votes
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Best decision
July 31, 2023

My wife has been loving her Moerie set, I decided to buy it for her as a birthday gift and it was one of the best decisions

Date of experience: July 30, 2023
Silvia K. Moerie Beauty Rep
4 months ago

Dear Andrew,

We're so happy to hear that your wife loves her Moerie set! What a thoughtful birthday gift! Thank you for choosing us, and we're glad it was such a great decision!

Best wishes,
The Moérie Team

New York
1 review
0 helpful votes
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Love these products
January 10, 2022

I have really thin and flat hair and I've always wanted to have bouncy curls, and even if I curl them they get straight and flat in few hours. I've been using Moerie for 3mo and I really like it cuz it made my hair to have more volume and I have many new baby hair.

Date of experience: January 9, 2022
Mississippi
1 review
0 helpful votes
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Recommend
October 9, 2023

I've been trying different shampoos lately. I have fine hair that breaks easily. I've been using this shampoo/conditioner for about a week now. I'm recommending it to friends/family for them to try.

Date of experience: October 8, 2023
Silvia K. Moerie Beauty Rep
4 months ago

Dear Charlotte,

Thank you for sharing your experience! We're so glad to hear you're enjoying the shampoo and conditioner. We appreciate your recommendation.

Best regards,
The Moérie Team

Minnesota
1 review
2 helpful votes
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New growth
July 13, 2023

I am using the shampoo, mask and conditioner and they are very good. Not a miracle, but good. My hair is less frizzy, it is soft and shiny. There is definitely new growth starting too!

Date of experience: July 12, 2023
Ohio
1 review
0 helpful votes
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Highly recommend it
April 11, 2022

As someone who has been using all products for 2 months, I can tell you that these products made my hair the most manageable it has ever been in my entire life. Highly recommend it.

Date of experience: April 9, 2022
Canada
1 review
0 helpful votes
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Not even sure if this is a real company - don't waste your money. I'm still waiting months later for the product I paid for or the refund I was promised. If I could give zero stars I would.

Date of experience: December 20, 2023
Silvia K. Moerie Beauty Rep
4 months ago

Dear customer,

We sincerely apologize for the experience you’ve had and understand your frustration. This is certainly not the experience we want for our customers. If you haven’t received your order or refund yet, please contact us directly at info@moerie.com, and we’ll investigate your situation immediately to ensure it’s resolved as quickly as possible.

We value your feedback and are committed to improving our processes to provide better service.

Thank you for your patience,
The Moérie Team

Illinois
1 review
0 helpful votes
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I've been using the products for a few months now and there's a noticeable difference in the texture of my hair. I'm really pleased with my results. Thank you, Moérie!

Date of experience: April 15, 2022
Germany
1 review
0 helpful votes
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I have been using it for 2 weeks and I am really impressed with the results. My hair looks healthier and I loose less hair. I would definitely recommend this product to everyone! Thanks!

Date of experience: February 19, 2023
California
1 review
0 helpful votes
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Shocked
April 24, 2023

I have only been using this for a week and I am shocked. My ends were dry and my hair was constantly tangling. Cannot wait to see long term results, as my hair has been falling out.

Date of experience: April 22, 2023
Minnesota
1 review
2 helpful votes
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My hair is shining as never before. I used it just a few times so far. After this shampoo my hair is so soft and healthy. Conditioner works great too!

Date of experience: June 8, 2023
New York
1 review
0 helpful votes
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This stuff works great! I use the hair repair set and my hair is growing and feels so softer. Also, I noticed new growth already (I used the products for 3 weeks only)

Date of experience: April 21, 2022
New York
1 review
0 helpful votes
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Thank you!
May 21, 2022

I love the shampoo and conditioner. I never want to use anything else again. My hair has never felt so light and soft! It makes it feel and look naturally healthy. Thank you!

Date of experience: May 21, 2022

Overview

Moerie Beauty has a rating of 4.5 stars from 253 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moerie Beauty most frequently mention new growth, shampoo conditioner and amazing products. Moerie Beauty ranks 12th among Beauty Products sites.

service
74
value
88
shipping
100
returns
37
quality
103
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