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Moerie Beauty

How would you rate Moerie Beauty?
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Wisconsin
3 reviews
1 helpful vote
Follow Kim D.
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I was so looking forward to using this shampoo and other products as my hair has been falling out for the last few years. First time use was not a very good result after blow dry, my hair laid in all these weird and unattractive ways. I thought well, give it time. I kept using the supplement and product. Finally I decided it isn't worth it because my hair was actually getting dried out and the blow outs were not improving the finished look. I called to speak with them, no answer. I wrote to them no answer. Third time, they said I could not return it until I used it for 60 days. I think I could make one bottle last for 60 days, but the kicker here is, people can lie and say they tried using it for 60 days because they do not have to return the unused product. However, you MUST use all parts of their system, so you will be purchasing at least another bottle of the supplement. On top of that, jst calling or writing for this information does not prompt them to take you off of their list if you signed up for the auto ship. I received ANOTHER shipment and do not want to continue with this product because it dries out my hair. No comments from the rep as to why that is happening! I have returned the shipment and writing to let everyone know how stupid the "guarantee" is and they refuse to refund you any money even though it dries out some people's hair and they do not require returned product for the guarantee!

Date of experience: January 11, 2024
Silvia K. Moerie Beauty Rep
4 months ago

Dear Kim,

We’re truly sorry to hear about your experience and understand your frustration. We want to assure you that it’s never our intention to cause any inconvenience or dissatisfaction.

Our products are designed to help promote hair health, but results can vary, and we understand that not all products are suited for everyone. For dryness, we recommend incorporating the hair mask into your routine to provide additional hydration and moisture.

Regarding the return process, we apologize for any confusion. Our policy is outlined in the terms and conditions, and we aim to make the process as clear and smooth as possible. We understand your disappointment with the auto-ship program, and we’re working to improve communication around these issues.

If your situation is still unresolved, please don’t hesitate to reach out to us directly at info@moerie.com, and we will do our best to assist you promptly.

Thank you for sharing your experience, and we hope we can resolve your concerns.

Best regards,
The Moérie Team

Bangladesh
1 review
0 helpful votes
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Loving it!
June 3, 2023

I use the mask after my conditioner, after every wash, so more than they recommend. And I'm loving it! The products smells amazing, I am very impressed, try it!

Date of experience: June 3, 2023
Illinois
1 review
0 helpful votes
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My mother was so happy when I purchased this set for her! She said her hair became so much softer and smooth after even the first use. And I really enjoyed the smell of this hair product! ;)

Date of experience: December 4, 2022
Nevada
1 review
0 helpful votes
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Good
July 27, 2023

My hair seems thicker, it is brighter, more bounce. Love the scent. Packaged well, the box design is beautiful too.

Date of experience: July 26, 2023
Silvia K. Moerie Beauty Rep
4 months ago

Dear Nicole,

We're so glad to hear you're enjoying the results! We appreciate the kind words about the packaging and scent. Thank you for sharing your experience.

Best regards,
The Moérie Team

New York
1 review
0 helpful votes
Follow Ava A.
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Loved what the product did to my hair. The mineral hair mask is probably the best mask I have ever tried. I also love the bottle design, looks great in my bath so that's a strong bonus.

Date of experience: January 30, 2022
Netherlands
1 review
0 helpful votes
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So far the product leaves my hair feeling soft, and the conditioner has a nice scent to it. Will continue using to see if it helps regrow/thicken my hair or not.

Date of experience: November 13, 2022
Ohio
1 review
0 helpful votes
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Works great
January 7, 2022

Works great! My hair is so soft! Only thing is that I have to use a lot of conditioner or mask to make my hair soft. But definitely recommend. Also, smells great!

Date of experience: January 6, 2022
New York
1 review
0 helpful votes
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Doesn't weigh down hair
September 10, 2023

I love these products because it doesn't weigh down hair. Only minor critique is that it doesn't have that great of a smell, but it's not bad. Maybe it is my sensitive nostrals lol :D

Date of experience: September 9, 2023
Silvia K. Moerie Beauty Rep
4 months ago

Dear Janet,

Thank you for your review! We're thrilled to hear that you love how our products. We appreciate your feedback about the scent—everyone has different sensitivities, so we totally understand! We hope the performance of the products continues to impress you.

Best regards,
The Moérie Team

New York
1 review
0 helpful votes
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I am so amazed at how much thicker and healthier my hair feels. It hasn't been long enough to see growth yet but I am truly so amazed at my progress so far.

Date of experience: January 29, 2022
Florida
1 review
0 helpful votes
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Couple months in
February 26, 2023

I've bee using this for a couple of months now to try and slow the thinning of my hair and precent further hair loss. I will definitely keep using this product because I do believe it is working.

Date of experience: February 25, 2023
New York
1 review
1 helpful vote
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Smell is really nice
February 14, 2022

The smell was very nice and fruity and I did notice that my hair felt lighter and it was easier to comb. Thank you very much for these amazing products Moerie!

Date of experience: February 13, 2022
New York
1 review
0 helpful votes
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Hate the smell
February 13, 2022

I hate the smell! It is so strong and I find it difficult to use the products in the shower. It is a shame because the products do really work. Well, I guess I will have to deal with the smell :)

Date of experience: February 12, 2022
New York
0 reviews
2 helpful votes
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Stopped losing hair
June 24, 2022

My hair has become fuller and healthier looking, my hair stylist noticed it! I have been using this product for over a year and my hair has stopped losing hair.

Date of experience: June 23, 2022
New York
1 review
0 helpful votes
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Great results
April 24, 2022

I've been using the products for about a month now, and while I initially disliked the smell, I was desperate to see results. The results are fantastic and I got used to the smell.

Date of experience: April 23, 2022
California
1 review
0 helpful votes
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So far i'm impressed
August 6, 2023

I got it last week and I noticed that I have less hair fall already, I have to say I am impressed! I can't wait to see new hair grows out!

Date of experience: August 5, 2023
Silvia K. Moerie Beauty Rep
4 months ago

Dear Natalie,

Thank you so much for your feedback! We hope you're excited to see even more improvements as you continue using the products.

Best regards,
The Moérie Team

Illinois
1 review
0 helpful votes
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I bought and I love it! I took a chance and I have to say that I am very impressed. Was very sceptical before purchasing but now I don't want to use anything else.

Date of experience: May 4, 2022
Texas
1 review
0 helpful votes
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Recommend
June 25, 2023

My hair is long anyways, but I think it has definitely grown out a bit more since I've been using Moerie. I highly recommend it and honestly I've never been happier with the condition of my hair!

Date of experience: June 24, 2023
Ohio
1 review
0 helpful votes
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I love the mask. It makes my hair smooth and I seem to have less brittle hair. So far nothing negative to say about Moerie products, keep up the quality!

Date of experience: March 8, 2022
North Dakota
1 review
5 helpful votes
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This company is a scam.I've tried to cancel my subscription twice now and they keep charging me. Horrible

Date of experience: July 7, 2023
Texas
1 review
3 helpful votes
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In love
August 13, 2023

Finally I am in love with my hair again! I wish I had Moerie products ten years ago! Highly recommended!

Date of experience: August 12, 2023
Silvia K. Moerie Beauty Rep
4 months ago

Dear customer,

We’re so thrilled to hear that you’re in love with your hair again! It’s wonderful to know our products have made such a positive difference for you. Thank you for your kind words and for recommending us!

Best regards,
The Moérie Team

Overview

Moerie Beauty has a rating of 4.5 stars from 253 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moerie Beauty most frequently mention new growth, shampoo conditioner and amazing products. Moerie Beauty ranks 12th among Beauty Products sites.

service
74
value
88
shipping
100
returns
37
quality
103
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