Answer: Scam for sure. If you cancel a subscription they will not refund you under any circumstances. I can't stand this company
Answer: Prohibit updates so they cannot mess up your machine by going to services and disabling the service for updates listed. Don't forget to disable all the repair service thingys too. Hope that MS will not against your will and knowledge STILL inject code into your system or further hack you.
Answer: Well my first impression is I'm surprised you say you have a college degree. You didn't mention if it's a BA, or BFA, but either degree requires the ability to spell and use grammar correctly. This isn't a school room, but for a college grad to post their thoughts on a public forum that is at a high school level is (if you are a college grad), a sad commentary on our educational system. As for Microsoft being garbage, I do agree. It started out great and Gates encouraged employees to think outside the box, try EVERYTHING and give the product's organization feedback, which made the company number 1 with office software. But, starting with Steve telling employees it's a "terminable" offense to have a Rim phone, makes no sense. But that's the philosophy now, under no circumstances Challenge our products. Don't give us feedback on our app's, just tell us they are better than anyone else's! I remember when MSN pushed Microsoft employees to go to their internal site that has MSN on one side of the UI and Google.com on the other side. The purpose was to CHALLENGE MSN. Try both together then forward your thoughts. The intent was 1. Let Microsoft know where MSN lacks so that 2. They could make it GREAT. Unfortunately, many versions later MSN didn't figure out how to make an awesome search engine and Google is still the King, but that's how Microsoft became great, Challenging their products. Now they're really losing credibility and the public is pivoting to Apple and Open Source.
Microsoft has a rating of 1.6 stars from 386 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Microsoft most frequently mention customer service, phone number and bill gates. Microsoft ranks 202nd among Mobile Applications sites.