Microsoft

Microsoft is living proof that to be highly successful in the USA you need to be a thief. Billy boy gates who started this monstrosity stole most of the code from others. He had little skills himself in programming but was more of a sociopath than anything else.
Having had YEARS and YEARS to do it, MS still cannot produce a reliable, secure and bug free operating system. Now the company itself has become a hacker, injecting code into your windows without your permission or notice. Their software is so bad my advice is to avoid it at all costs. Ditto their so called "support". Learn linux, unix or go with apple, much better choice except that MS has a stranglehold over 3rd party software so hard to get any programs for free unless u use windows. Hopefully trump will break up some of these sluggish, incompetent and dishonest giants, but don't hold ur breath
I have to image my windows OS because it is so flaky and given to serious errors the only way to repair it is to reimage the entire OS.
Constant needs to reboot to eliminate bugs. Inexplicable error messages and advice that leaves you more in the dark than when u started.

Diddnt recoved anything, not purchases. Said they cant do anything... wery disapointed... and other accounts made with the microsoft account - gone. Terrible -1/10

Microsoft 10 they want $119 for WINDOWS 10 it and it removes programs IT REMOVED MY SIDEBAR after installing it on my main computer now I have to do a complete computer reset after speaking with SAMSUNG BUMMER and I decided not to get it AND INSTALL IT ON MY OTHER COMPUTER now my cd rom is not reading I am going to give them a serious bad revview on sitejabber one of the most expensive sites on the internet and their programs and support are a hot mess every time they roll out something new they ruin something you already had! MICROSOFT.COM needs to hire new programmers they haven't updated the media player even though it is very good in YEARS!

I have to use their products but these companies need to be responsible and service their programs after you install them kicking out programs that worked just fine prior to installing windows 10 I rebooted my computer at least the cd rom is back

I received support from Microsoft Support person called Ejiro Ewhubare.

It was taking up to 1 minute for me to create a new MS Word document with a message displayed "Contacting Server"

Ejiro directed me to go to Regedit and to rename the Key "Outlook" to Outlook.old

Since then I have been unable to use Outlook and all my settings have been lost.

My archive.pst file is over 25 GB in size, and it looks like it has wiped it from my computer and is now downloading all the emails over the past 15 years from the server.

In retrospect I should never have taken the action that he directed me to do.

But I assumed he knew what he was doing, and could simply change back the settings that he told me to change.

Now I can't contact customers as I don't have access to the past email conversations that we have had.

This would never happen with Apple support.

Do Microsoft not care about the training or experience of the support people, or thee damage they can do to their customer's business?

Dave

I was trying to redeem something and the code didn't WORK so i tried again again and again and it wasn't
WOKING then out of no where it closed my tab I couldn't go back to it so I WAS LEFT WITH NOTHING

For TWO WEEKS now I have been unable to log in to my outlook e-mail. For some reason the password I had saved for YEARS would not let me in. Tried to reset password, they REFUSE TO RESPOND to my reset request. Went online, want me to log in with password THEY NO LONGER RECOGNIZE. REFUSE TO RESPOND TO RESET REQUEST. Tried calling. Go online, to the USELESS WEBSITE I HAVE BEEN DEALING WITH FOR TWO WEEKS NOW. REFUSE TO RESPOND TO RESET REQUEST. Try another method. Enter phone number. "That number not associated with a microsoft account."

I have had this e-mail for OVER TWENTY YEARS, now they will not acknowledge my password, refuse to send me a code to reset password, LITERALLY IMPOSIBLE to get help. Keep asking for e-mail address to respond to. HELLO, YOU INCOMPETANT BASTARDS, YOU WANT TO SEND AN E-MAIL TO AN E-MAIL ADDRESS I CANNOT ACCESS?

BOTS, BOTS, BOTS. NO HUMANS. NO RESPONSE. NO HELP. COMPLETELY USELESS COMPANY!

Today I went on Microsoft support chats to get help with a simple problem my computer was not finding my hotspots simple problem which would turn into a major problem they asked me if it was alright if they could start controlling my computer which I thought was cool because I wouldn't have to do anything in the problem would be solved however after a while of them deleting some stuff and commanding some stuff on my computer they then restarted my computer and when it turned back on my computer would not connect to any WiFi nor detect any WiFi so I decided to restart it but when it turned back on it wasn't fixed I troubleshooted and everything nothing so I tried resetting my computer to factory reset however it said it ran into problems when I tried to reset it now it's just flashing the HP symbol I would not recommend using Microsoft supports ever not calling or chatting because I called Microsoft and they were very rude and told me it wasn't their fault and I should call HP

Microsoft very recently must have updated their customer Support/service to be basically non existent. I have never in my life gotten through an issue of account recovery or password change by online guides. With this update they have left all of their lines active to tell people that YOU CAN ONLY GET HELP WITH TERRIBLE ONLINE GUIDES or with an EVEN WORSE ONLINE CHAT BOT. I had to reset my internet connection on my laptop computer and now I am locked out of my account (which I had to make when Microsoft bought Mojang) and CANNOT CHANGE MY PASSWORD VIA AUTOMATED REVIEW which can't tell if I am the person trying to access my account. I don't know what caused the change in service but I am frankly more apt to go to apple because at least then I could go into a store and get help there. But not with Microsoft. They used to have a two step verification/reset for passwords which I thought secure and fitting for the products they use. I'm lucky I remember my Xbox account info because if I didn't than Id be sure out of luck! And the greatest thing is I CANT EVEN CANCEL MY SUBSCRIPTIONS ATTACHED TO MY ACCOUNT because I can't talk to a human. Overall this has been a pretty big waste of time trying to get in contact with a human. I even called the Canadian support line to see if there was a human up there but nope. So if anyone at Microsoft sees this or cares maybe have REAL HUMANS to help with account recovery or password change. In the mean time I will be trying to find a way to cancel my subscriptions through that account and hopefully I can recover what I lost through the files on my laptop.

Thanks for deciding to take my security in your hands when you try to "make it more secure" you merge skype into microsoft and now if i want to delete my skype i cant its a permanent fixture on my account. Now i get 3 skypes on my account! You guys are so messed up I literally want to strangle a dev. Oh and thanks so much for the Windows 10 Creators update, just after about 6 months after i bought my new gaming computer, windows 10 creators update cancer hits. Thanks for SOOO MUCCHHH LAAAGGG. Revelation Online, Aion, WOW, Bless Online, all made to be CANCER thanks to you, jerk.

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Microsoft is a natzi company. You ask for help and they put you on hold and leave you there until it hangs up on you. Then you call back and you can even talk to a $#*!ING PERSON. $#*! you microsoft.

Today I had a conversation with Microsoft in the morning because I am transferring my activities from one laptop to a newer one. Every time I tried to use any Microsoft application, a popup blocked me and demanded payment.

I had paid on my previous laptop, so when I talked with the agent earlier in the day, the agent somehow checked my account, saw that I had paid, and enabled access for me. However, in the evening on the same day, Again, I was being blocked from Microsoft software and again I was facing demands to pay. I saw that in the evening, I was unable to open anything connected with Microsoft, so I asked to speak to Customer Service. That was my downfall.

The agent who allegedly was there to serve me spoke so faintly that I wasn't sure which language he was speaking. When I asked him to speak louder, I then discovered that his English was barely recognizable as the same language that I speak. He asked me several questions that did not solve my problem. I told him that I had paid for service on my previous laptop.

He then said he would check my account, but when he asked for my name, he was writing an incorrect spelling of the name. I corrected him, and he hung up on me! The end result is that I now cannot access any application connected in any way with Microsoft!
If Microsoft just wants to demand money every time I try to access Microsoft software, that's extortion. I bought the software and paid with money.

I paid for the personal subscription to various software services with Microsoft. However, if a morning conversation about arranging access for me, a paying customer, is rendered invalid if I call later in the day, I give up. I truly cannot understand the backwards logic in that. Maybe Microsoft just likes to grab money at every opportunity; it does look that way.

It seems that with Microsoft, you pay more and get less. I truly give up.

I am sure it's not legal to do that, but as I have learned, laws in the United States exist only for persons who are wealthy enough to pay to make sure they are enforced. That definitely applies in this case.

Why can't we creat a backup with Windows 11 on a external hard drive.This is unacceptable. Try doing something to make it better.

How am I supposed to get my account released reinstalled if you claim it's compromised and the form you tell us to fill out keeps getting sent to me with a notice saying that you are unable to assist me at this time and I need to fill out another Form and try to put all of the information to the best of my ability however you can only do two forms at Max a day both forms every time get denied for me even though I put all of the security questions because I'm looking at my Samsung passkey that has all of the answers how in the world is a multi-billion dollar company doing this to so many people and telling us to follow this link complete this form this is the only way this is the only way humans can make the system but only AI can help you fix it only AI can help you fix it only AI can help you fix it fill out this form submit fill out this form submit you can only do two forms a day we cannot help you sorry your account is lost it is compromised due to someone trying to get into your account it is compromised blocked goodbye that's it that's all you guys say I'm losing my job my clients and that's all you guys have to say fill out this form. This type of issue can cause medical problems brought on by the stress of all of this. You need to fix your system. This is horrible.

I still cant believe that such a huge company has none support for private users...
I got hacked or got a virus Idk, but my Microsoft account got stolen in the process. So I got a Mail that someone changed my Email and instantly got the next that someone also changed the reset Email, which obviously isnt suspicious at all. Anyways I tried to get in contact with the support leggit in every way I could think of. Did you know they dont even have phone support anymore?
Anyways I also tried per mail but only a bot answers you and tells you it seems totally leggit that you would change your Email to *******@rambler.ru address. To compare that: Steam shut my account down just because they bought 100€ into my steam wallet. This is helpful support Microsoft. Not "Fill a form but it doesnt really matter because no one will look at it no matter how often you fill it".
Never felt so fooled by such a big company just because they are too lazy or I dont even know to get anyone to talk to you about a problem.
We even have Microsoft 365 as a family, so we bought a product which isnt particularly cheap.
I also filled my Microsoft Drive with about 600Gb woth of photo material and used OneNote for my Studies. Never again gonna trust Microsoft with anything if they show so little interests in their own consumers

Why would you remove it from the Xbox stores if not for greed? Xbox Live Gold for 12 months is no longer an option and there is no explanation.