MaxSoldReviews 985

My most recent purchases were mostly satisfactory. However, there was a failure to disclose damage to an item I purchased recently (a planer with a damaged cord with I likely wouldn't have purchased if I knew). Also, for that same auction, I had to wait for a very long time to enter the property, though that couldn't be helped. Most of the purchases I've made through Maxsold have been great though with easy and safe processes. I just wish there was more and better images and possibly video.

I signed a contract with Maxsold just prior to the onset of COVID, with the plan to sell the contents of my mother's home as an estate sale in May, 2020. Maxsold closed down when mandated, and I had to put the contents in storage until we could arrange the auction.
We finally opened for auction last week.
Maxsold did not offer any rebate on the cost of the auction, most of the work I did myself: photography of items, detailed description of items took me hours of prep. They still charged almost $500 service fee, and took a 30% commission. I ended up netting less than half of what I sold. Once I include the 5 months of storage, I have a net loss for tons of beautiful, perfect condition furniture pieces. I would have preferred to donate.

It never occurred to me that when I should've been enjoying an 'empty nest" & grandchildren I would also have to deal with my mother-in-law & then my mother's Estate.

We sold some of my mother in law's stuff individually, but due to the timing of the closing date for selling her condo, 90% of her 'stuff's went to the charity shop.

So when my Mom moved to a nursing home, I saw an ad online that offered online auctions for 'estates'. Maxsold website explained the entire process through videos & it was without a doubt the best decision I made when I signed on to have an auction & clear out my Mom's house.

They offered 2 types of auctions. Customer Managed Auction & Maxsold Managed Auction. The Maxsold Managed cost more but that included Maxsold employees coming over & putting the "catalogue " together for you

I opted for the one where I put the catalogue together (using their program) & they took a $300 fee from the final sales.

I took all the pics, wrote up all of the descriptions and I took the pics to mom, so she could be sure I wasnt selling anything she wanted to keep.

I set the dates for how long the auction would be online & I also decided the dat3s & times for when the pick up days & times.

I was impressed from start to finish. I think the entire process (from my signing up until when I received a cheque) took less than 3 weeks!

So should anyone feel the 'Urge to Purge' while this pandemic runs its course, Maxsold is the place to turn to. They ll bring a lot more customers to your auction than any yard sale or online ad you post.

Big or small, Living or Deceased Estates, Maxsold has been helping people purge their belongings for years. During the Pandemic they could be considered an Essential Service.

I used MaxSold to declutter my house. I decided to really eliminate the old furniture, the broken tools, all the mismatched dishes, a wild assortment of bogus mugs, glasses, bowls, and kitchen items I never really use. A beautiful table that I got 25 years ago (I wanted a change!). Out also were extra chairs, storage boxes, and a car that had not been run in five years. Out, out, out! MaxSold helped professionally, organizing online a completely orderly disposal of this army of possessions that quite frankly... needed a new home and not the dump.

Toronto area
I recently started attending MaxSold auctions. The first few were wonderful, like a garage sale with friendly, courteous and kind homeowners parting with their history.
Then, I attended a "managed" auction by Timothy Loughmiller estate sales. It was awful. Much worse than lack of customer service skills, more like lack of humanity skills. If you deal with them for your safety Video record your encounter.
MaxSold gave me a refund which I appreciate, however, they took Mr Loughmiller a side because I had no proof
Please, for your safety, video record your interactions if you deal with this company

We definitely cannot recommend MaxSold online auction…they totally failed us. My husband and I feel angry, disappointed, heartbroken, and depressed. We were looking forward to greatly downsizing in order to move closer to family; it was recommended to view the Maxsold website to help sell the contents of our home. I was very excited after reading the text and listening to the testimonials from past customers. After contacting MaxSold, I was happy the company would handle our online sale; we signed a contract and a team of workers were to come to our home to take pictures of our many antiques and collectibles, in addition to other household items. This fee of taking pictures, forming lots, cataloging items, and arranging pickup of items was to cost $700; the company would take 30% of our sales, in addition to charging buyer's premium costs. The sale would be 7-10 days. However, we were later told there was no team available in PA to do the prep work and one of their partners would contact us. The cost was now $6,000 for the prep. My husband and I did a lot of the preparation, working many days to exhaustion. This sale was not 7-10 days, however it was online 5 days only! And we had absolutely no local advertising. We expected signage for the front lawn so local people would know our household items were being sold on a website. We kept expecting signs to be delivered, but signs were never delivered. Everyone we asked in our community, never heard of MaxSold. We were frustrated that there was no local advertising. It was obvious that this hurt our sales by the few people who bid on our items and how extremely cheap our valuable items sold for; customers told us they were very sad for us but happy for themselves to purchase such quality items at a bargain price! And we were left with so many items that weren't listed online, that we still need to work endless hours trying to take inventory to various auction houses. We definitely made a huge mistake trusting MaxSold to help us.
Cris and Gary Gerber

We are moving, down sizing to a house out of state. I thought using Maxsold would be our best option for paring down what we are not going to take. Our sale was small, only 46 lots, 14 of which did not sell. I am glad we opted for the hybrid sale option because otherwise we would have ended up OWING THEM money instead of getting a check for $87.26, which is about 9.2% of the total sale, as our cut. This type of service is best suited to whole house sales. We did too much work for the return value, I don't think we will be using them again.

I have bought many items of quality through Maxsold. Absolutely love their bidding process. Every chance I get I go on the website to see if there are new sales.

I think more money could have been made for MaxSold and myself, if the pictures in my catalog had been staged. I did have a lot of items, but I see the Seller managed sales and all the items are neatly displayed on a table. If this is what is recommended for a Seller Managed sale than MaxSold should do it too. The items should have been staged and then placed where ever their lot was located for pickup. I had three people working my very large sale, but two of them were new to the business, still in the learning stage. I added some pictures but I could do nothing about the catalog picture to draw the customer in. I could not tell what some of the items were from the pictures. This was the best way for us to sale due to the volume of items, it would have taken me years to sale each item on-line; but I still feel like it could have been better with a better picture catalog.