It was a truly difficult task choosing the final resting place for my mother-in-law. We all love her so much and nothing seemed right. Found this and it was still off - The # of words I wrote for her urn was way more than what was allowed and I had my own ideas for the graphics to be engraved. Worked with Dave Townsend and then with Jill and am so thrilled with the results. It was a great bargain and personalized exactly how I wanted it to be. Thank you so much for your awesome service. Would recommend to all.
I called and made the order just before the 4th of July holiday. It came promptly and in the time they had stated. I was very satisfied. I would refer to anyone that needed a product from Mainely Urns. My self and my family thought it was beautiful. They emailed and did a follow up to make sure the product was delivered..
The team at Mainely Urns are absolutely incredible.
Through our grief and emotions we just wanted to make sure we got every detail right and their team took the extra steps of answering our questions and concerns. They made us feel at ease with choosing the right urn and they did it all with genuine heartfelt compassion. I cannot say enough good things about this company. From the incredible customer service to the stunning urn. The team were spot on each and every step of the way. From the bottom of our hearts, thank you for being there for us.
I searched the internet for hours looking for the nicest home for my Joshua's ashes, and finally found Mainely Urns. The urn, the lettering and the etched photo are even more beautiful than in the pictures on their site. You will not be disappointed working with them. Their customer service was very fast and friendly, shipping was handled with TLC. Thanks so much!
This is a very professional company and you can tell that they put a lot of time and effort into creating a quality product. Any photos you submit have to be best quality. I sent several. The one their designers selected was the perfect choice. You will be kept informed at every stage of the process. The urn arrived very professionally packaged so as to avoid any damage.
We have order numerous times from Mainely Urns, no matter the route we have taken it has always been quick and easy. If there is a question on the invoice they call and get is resolved immediately. Very compassionate company!
This was my first experience ordering an urn. I looked at a number of websites, but felt the most comfortable with Mainely Urns. My urn arrived today. It really looks beautiful … exactly what I had hoped for. Thank you, Mainely Urns, for your great service and great work.
Many miles between where mom resided in life to where she wished to be interred.
Mainely Urn's helped the process with true concern for our needs to be met.
Questions were answered in a timely manner with respect and kindness.
They have a real 'company to customer relationship' that many companies have lost.
I appreciate each one of their employees and how they take pride in their responsibilities to the company and themselves.
The urn came just as I ordered. They send you a proof to confirm everything is correct. It arrived sooner than expected. It was packaged very well. They took care in packaging it to make sure it was not damaged in shipping. I am very pleased with my purchase and highly recommend Mainely Urns!
When looking for an urn to memorialize our beloved dog, I found Mainely Urns. I loved the customization options. When a wanted a small tweak, they were happy to oblige. It was made with care and shipped promptly. I'd definitely recommend them.
You guys are absolutely phenomenal at your craft. Her Urn is even more perfect than I had imagined. I will definitely be using you again when my 2 other babies time comes. Thank you doesn't even cut it but it's all I can come up with, so thank you. From the bottom of my heart, thank you!
The Plaque is so beautiful!
Exactly what I had in mind. Such good quality for a great price. The entire process went very smooth. The communication was awesome. My questions were answered in a very timely manner. I felt like they truly cared about the product I purchased. I would highly recommend Mainely Urns.
We are so incredibly pleased and thankful for our experience from start to finish. Excellent communication, pricing, fast turn around time, and our urn was even better than we expected… very high quality! Thank you so much for helping us honor our daughter well!
I can't tell you how amazed I am - not just with your product, which is absolutely beautiful and well made, but with your customer service as well. From order confirmation to updating me when I will receive it, and right through to shipping and follow up. Your company is not only very professional but extremely caring and compassionate, especially knowing the circumstances. I could not be more pleased and will recommend your company - and the fine, caring people who work there, to all my friends & family.
Never though I would need such a item.I ordered 2,one for me and one for my daughter.Beautiful and dose help as i work through the passing of Erick.We both are Paramedic and actually had worked together on Thursday and he passed suddenly on Friday.Everyone has seen it has spoke how perfect it was for Erick.Thanks again for such a Nice Urn….
This was my second time ordering. Everything came out perfect. The customer service is fantastic, very fast and helpful. I couldn't be happier with the urn. It's no fun having to shop for these things but Mainely really does a beautiful job and has such wonderful options for personalization. They were even able to match my previously purchased urn to the one I needed this time, 5 years later.
This was my first experience with cremation services. I wanted a more personalized urn vs. the generic urn from the funeral home for my husband and I discovered Mainly's website. The selection and engraving process was easy and they always keep you in the loop regarding the status of your order. The key to any company's success is quality and communication and Mainly exceeded my expectations in both areas.
We need a rush job. Contacted Kevin and he was on top of it all the way. Prompt and professional customer service. Then the product, it's hard to say an urn is beautiful knowing the intended purpose but this one was gorgeous. Quality product and just a great comforting experience all the way around. Would recommend them to anyone!
Great company. I was delighted to have our own design put on the side of the ammo box. Your customer service gal called me and I expressed my idea. Your design team sent the design to me within a day...it was perfect for mom.
While ordering online, I had a question so called their office. I spoke with Kevin and he patiently walked me through the area in question. The urn delivered quickly and in perfect condition. I would not hesitate to order from Mainely Urns again.
Overview
Mainely Urns has a rating of 4.4 stars from 1,680 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mainely Urns most frequently mention customer service, difficult time and timely manner. Mainely Urns ranks 1st among Funeral sites.
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The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
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- New Gloucester, ME
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members