MadBid changed ownership on June 12, 2022. Reviews published before this date may not be indicative of the current business or business owners.
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MadBidReviews 397

3.0
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MadBid Reviews Summary

The company has garnered a mixed reputation among customers, with some praising the potential for significant savings and a positive experience with customer support. However, a substantial number of reviews highlight serious concerns regarding product quality, misleading descriptions, and a lack of transparency about fees. Many customers express frustration over difficulties in obtaining refunds and the perceived gambling nature of the bidding process. Overall, while there are positive experiences, the prevailing sentiment suggests caution, as numerous users report feeling misled and dissatisfied with their purchases.

This summary is generated by AI, based on text from customer reviews

shipping
30
returns
25
India
1 review
0 helpful votes
Follow GUNAPRASAD S.
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Good to Bid
June 8, 2016

I won many products from madbid. But i received some products brand new but some or not. My overall experience with madbid is good till now.

Date of experience: June 7, 2016
GB
1 review
9 helpful votes
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Don't be a Mug!
June 5, 2016

Your site & TV advert are a disgrace - you are essentially conning not very savvy people out of their hard-earned cash.
Anyone with 1/2 a brain cell can see its a con - essentially you are charging people for the privilege of bidding in auctions they are almost certainly never going to win & then when they have spent £100, £200 or whatever you give them the opportunity to buy overpriced goods with that credit.
Why can't you just be honest that that's how it works - because you're making a fortune obviously!
Won't be long though before you go the same way as Wonga & either people wake up to the con or Consumer organisations step in to change your business model & require you to be honest.

Date of experience: June 5, 2016
Mexico
1 review
0 helpful votes
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Me agrada mucho
May 31, 2016

Esta idea es muy buena m agrada aunque no es tan fácil ganar una subasta es 100% real

Date of experience: May 30, 2016
Italy
1 review
0 helpful votes
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1) auctioned items dropped from 20 to 6-7 every day;
2) With the accumulated discount it is no longer possible to buy anything, since the few items on sale sell immediately;
3) The items on sale are not sold individually but in packages with completely useless little objects.

Date of experience: May 28, 2016
GB
1 review
0 helpful votes
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Quickly resolved a faulty part query by promptly sending in a spare part without hesitation or question

Top-rated after sales service :))

Date of experience: May 26, 2016
GB
1 review
16 helpful votes
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After hearing all the great hype about mad bid, i must have been mad to sighn up with my 50 pounds that run out very quick and not winning anything.
Then on top of that the plot thickens they only went and charged me another 30 pounds auto top up with out my consent charged to my bank.
And after all weekend with great anxiety and panick attacks thinking iv been robbed i decided to phone them and the polite lady told me i could claim something for free and yes they had the cheak to charge me 10 pound for postage and packaging.
So for the 90 pounds that i spent that made me ill i ended up with a phone when i wanted a smart TV.
And the phone i got was suppose to be rrp 150 pounds brand new YET on ebay iv seen them go FOR 40 POUNDS.
AND get this they have the cheek to tell me they are items that have been won on MADtosighnupBID.
THEY BELONG ON CHUCKLE BROTHERS OR WATCH DOG
I HOPE THIS HELPS ANY ONE VULNERABLE TO MODERN DAY CON ARTISTS

Date of experience: May 23, 2016
Australia
1 review
18 helpful votes
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Scam
May 23, 2016

It is not as simple as you think... I have tried it and ended up with nothing and spent over $300.

Buyer beware this is a con. You run out of credits very fast. Their ads say one thing but the reality is completely different.

Do Not Be Fooled by this!

Date of experience: May 22, 2016
Customer S. MadBid Rep
over a year old

Hi Richard, sounds like you didn't win the auction you were bidding on. What are you going to buy with earned discount you created?

Mexico
1 review
3 helpful votes
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Estafa Total!
May 20, 2016

No se dejen engañar, es una vil estafa, es muy difícil ganar parece que estuvieran las subastas monitoreadas a manera de que solo gastes tus créditos, y ya que no tienes te hacen una oferta atractiva de comprar más créditos y ellos te darán 5 veces más créditos gratis. Pero de nada sirve, pues nuca vas a poder ganar. Que lastima que existan sitios así, tan deshonestos.

Date of experience: May 20, 2016
NL
1 review
0 helpful votes
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I am new here but was excellent informed by telephone. Now I start mysterieuze bidding today.

Date of experience: May 20, 2016
India
1 review
2 helpful votes
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Madbid is a very trusted online penny auction website in india. I won some cool products like -kindle, power banks and a watchand some more. You have to be patient until your chance comes and should bid at last second.

You will definitely win, if you don't win you will get earned. Discount which you could spend to buy products directly. From madbid. Overall it is a good website.

Date of experience: May 20, 2016
Mexico
1 review
0 helpful votes
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Hace poco que entre a este sitio web, lo conocí por medio de un artículo de una aplicación de noticias, sentí curiosidad por esta página y la verdad me gustó.

Aunque en mi primera subasta ganada no me dejo realizar el pago de confirmación y tuve que contactarme con madbid para que me pudieran ayudar con mi problema.

Date of experience: May 19, 2016
Mexico
1 review
2 helpful votes
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I found this site online by reading an article, I was so curious and I decided to try, I cannot lie, at the beginning it was a little strange to me, but it is very easy to use!. I began by buying some credits then I was ready easily I won a Kindle paperwhite, I thought that it may take a while for the deliver but it was so fast! I love this site and I am happy with my Kindle

Date of experience: May 18, 2016
India
1 review
0 helpful votes
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Best Buy Ever
May 18, 2016

This is wonderful site i came to know few months back while searching for some thing on websites. I opened my account with MadBid and got extra (6 times for the price of 1) credits to bid for desired products which boosted my bidding power multi fold.

While i was bidding for the product i wanted, i realized that i may require more credits and good strategies to win the products that is when to enter/exit a bid, which item to select for bidding etc. Hence i first increased my bidding power by winning some treasure boxes and credit packs where you get thousands of credits for a very nominal price. Post this the land was mine. I chose the product (Phillips Food Processor) i wanted to bid and to my first surprise i ended up with the winning bid for the processor.

I still could not believe it anticipating it to be a fake online auction site till i received the food processor physically delivered to me at my address. I was just shocked. It was real. Can you believe it i just got it for $1.23 and double excitement was when i gave it to my wife who was wanting for it since long. When i told her the price i got it including the price of credits purchased she was like shocked.

It is really an amazing first experience i had with MadBid and would surely recommend guys to participate but wisely.

Thanks a ton to MadBid and MadBid Team.
Regards
Deepak Mishra

Date of experience: May 18, 2016
GB
1 review
10 helpful votes
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A total rip off!
May 18, 2016

A total rip off, you may, and I stress may, win a discounted item but by the time you have finished buying and losing credits you will find it was not worth it.

Date of experience: May 18, 2016
Customer S. MadBid Rep
over a year old

Hi Jonathan, sounds like you didn't win the auction you were bidding on. What are you going to buy with earned discount you created?

Ireland
1 review
1 helpful vote
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They sorted out my problem in no time with lovely friendly staff

Date of experience: May 17, 2016
India
1 review
0 helpful votes
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I came to know about Madbid.com from newspaper article.
Madbid.com is an indeed a virtual hub in this era of e-shopping where one can avail
Endless products at unimaginable prices.
In the initial months, I didn't won any of the product but I never stopped bidding.
Gradually as the days passed I won the first product and the list continues.
Hopefully this shopping experience with Madbid.com will go on & on.

'Keep bidding, keep winning.' :)

Date of experience: May 16, 2016
California
2 reviews
12 helpful votes
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Thieves
May 14, 2016

As my bids ran out it showed on my scream collect £25 worth bids as i was collecting and uses them unknowingly to me they went complementary as I that this came out my account a total of £450 and I cldny get any help or proper explanation of why this wasn't made clear to me it appears as tho u getting free credits worth £25 and chums up wile u are bidding when u cldny possibly read how it works anyway (although this isn't explained anyways)when I reAlised that's wot they wer doing I was physically sick, apart from getting slapped about from my partner for losing all that money

Date of experience: May 14, 2016
Customer S. MadBid Rep
over a year old

Angela, We are very concerned after reading your comment. Please contact us straight away at cs.lead@madbid.com so we can understand what has happened?

GB
1 review
0 helpful votes
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Fabulous prices
May 12, 2016

I enjoy going on madbid and winning items a good prices.

Date of experience: May 12, 2016
Mexico
1 review
0 helpful votes
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Buena oportunidad
May 12, 2016

Es una oportunidad para obtener productos con precios baratos... solo que si es cosa de suerte!

Date of experience: May 11, 2016
Germany
1 review
0 helpful votes
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There is nothing negative to be said about MadBid so far after using it several months now.
I would like to win auctions more often - everyone does - but this is nothing the business itself can do something about, so yea thumbs up!

Date of experience: May 11, 2016

About the business

Founded in the UK in 2008, MadBid.com is the largest European pay-to-bid auction website, operating in 5 European countries including Italy, Germany, Spain, Ireland and UK. With over 2,000,000 registered users and nearly 1,000,000 unique visitors pe...


madbid.com
Founded in 2008
Surrey, Surrey