MadBid changed ownership on June 12, 2022. Reviews published before this date may not be indicative of the current business or business owners.
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MadBidReviews 397

3.0
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MadBid Reviews Summary

The company has garnered a mixed reputation among customers, with some praising the potential for significant savings and a positive experience with customer support. However, a substantial number of reviews highlight serious concerns regarding product quality, misleading descriptions, and a lack of transparency about fees. Many customers express frustration over difficulties in obtaining refunds and the perceived gambling nature of the bidding process. Overall, while there are positive experiences, the prevailing sentiment suggests caution, as numerous users report feeling misled and dissatisfied with their purchases.

This summary is generated by AI, based on text from customer reviews

shipping
30
returns
25
Mexico
1 review
1 helpful vote
Follow JuanPablo R.
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Hola Amigos de habla hispana... MadBid lo descubrí por un articulo y me ha parecido algo muy divertido de comprar lo que deseas... bueno si esta en su tienda.

Date of experience: July 18, 2016
Mexico
1 review
1 helpful vote
Follow Felipe G.
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Feeling part of an auction is always exciting and interesting; madbid gave me chills and happiness

Date of experience: July 15, 2016
Mexico
1 review
0 helpful votes
Follow Horacio L.
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Buenas noches.

Supe de Madbid, por primera vez, en la página principal de messenger. En una reseña de X persona que había ganado una subasta de un iphone 6S de 128 Gb por el precio de, si mal no recuerdo, $1,500.00 pesos mexicanos aproximadamente. Entonces decidí conocer más de Madbid y, al principio, como todo novato, no entendía bien como ofertar y perdí muchas subastas, pero empece a ofertar en subastas de créditos y, oh sorpresa, gane 2 ó 3 cofres del tesoro que aumentaron de manera considerable mis créditos. Pero deje de subastar varios meses y me llego un correo en donde me informaban que mis créditos estaban por caducar. Entonces decidí volver a entrar a subastar y, el que persevera alcanza, y me gané unos audífonos Beats Studio 2.0 inalambricos, por el precio, con todo y envío, de $358.24

Es real, anímense a subastar y les aseguro que no se van a arrepentir, porque van a ganar.

Yo estoy bien motivado a seguir participando en las subastas.

Muchas gracias Madbid.

Horacio López (Lacho966).

Date of experience: July 12, 2016
India
1 review
16 helpful votes
Follow Ashutosh T.
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The madbid is looting new usets, both poor and rich, whenever someone logging it, they say to buy credits, so people buy these as they think that they will buy something at very chaep rates with these credits. But this site is big fraud, madbid has mad a loot of billions $ every year and all money is being earned by madbid is not legal. They did same with me and robbed my $60. I request you to make surrounding people aware of its frauds.
Thanks.

Date of experience: July 11, 2016
Poland
1 review
1 helpful vote
Follow Janusz K.
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Gorąco polecam MadBid. Już podczas pierwszego pobytu na stronie MadBid udało mi się wylicytować najnowszy telefon Samsunga. Obsługa po licytacji przebiegła sprawnie i baz jakikolwiek zakłóceń. To był naprawdę fajny sobotni poranek z MadBid.

Date of experience: July 11, 2016
India
1 review
1 helpful vote
Follow RAMA K.
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Happy with madbid
July 9, 2016

I joined madbid 3-4months back... i got to know about this website by my freind... so i thought to try once my luck but after joining i got to know its not about luck but purely patience that ll work here... after waitiing for a long time i won a sony playstaion... so i am very happy with madbid. It is a very good website... but we need to be extrmely patient and moreover we should bid wisely nd spend credits... nd products also very good brand new... but little drawback is there should be an option to spend free credits first and paid credits later bcoz free credits expire in 30 days and paid credits 180 days... if madbid look into it. It s most trusted auction site

Date of experience: July 7, 2016
Mexico
1 review
0 helpful votes
Follow Eva D.
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Interesante sitio
July 5, 2016

En mi opinión es un poco como ir al casino, juegas, apuestas, te diviertes y ganas, tienes que planear tu estrategia ya que si no, igual que en un casino, te va mal, pero si eres paciente y planeas bien, puedes ganar buenos premios, la diferencia con los casinos por Internet es que aquí tienes muchas más probabilidades de ganar y no hay ningún engaño ni letras pequeñas ni ninguna trampa, sólo tienes que entender bien cómo funciona...

Date of experience: July 4, 2016
GB
1 review
0 helpful votes
Follow david h.
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I was a bit sceptical about this website so I had to try it. Its fun bidding, its great when you win, and the customer service is good too.

Date of experience: June 30, 2016
Mexico
1 review
0 helpful votes
Follow Amy S.
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My product arrived as early as expected, I liked the service, very good logistics, recommend page 100%

Date of experience: June 27, 2016
NL
1 review
0 helpful votes
Follow Jacobiene K.
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Je meld heel makkelijk aan, credits winnen gaat ook vrij makkelijk. Wat niet duidelijk voor mij was dat je niet bied met één credit, maar dat de biedingen je per klik toch zo'n minimaal 0,80 eurocent kosten.

Date of experience: June 27, 2016
India
1 review
0 helpful votes
Follow BANGARAMMA P.
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I won canon eos 1200D kit for just $90(including shipping) on 24th February, 2016. But I get this product in June, 2016. I like bidding in madbid but the main problem is delivery of products. They are taking so much of time to deliver the products. My second won auction sony smart watch comes in two weeks. We will definitely get our products but the delivery time is unpredictable.

Date of experience: June 27, 2016
GB
1 review
0 helpful votes
Follow B H.
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SECOND BITE & MORE!
June 22, 2016

You know something is worth the effort when you go for a 2nd bite. After winning my fair share of goodies, I went off the platform. But the chance of winning more goodies at unbelievable prices was too great to ignore. And lo and behold, have won a Monster Diesel Vektr for less than £3.00 at the first try. I know there are no guarantees of winning but in my case, its been worth the SECOND BITE!

Date of experience: June 22, 2016
Mexico
1 review
0 helpful votes
Follow connie s.
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Patience pays!
June 21, 2016

I have been lucky to win in Madbid some awesome items, beats headphones, kindle, etc. You do need to invest in large amount of credits, but at the worst you end up paying full retail price for items. Its a game of chance and patience, try your luck!

Date of experience: June 20, 2016
Mexico
1 review
0 helpful votes
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Comentarios
June 21, 2016

Conoci esta pagina mediante un articulo, considero que si es buena, pero yo no tengo tiempo para estar revisando las subastas y poder participar, por eso me incline por hacer una compra. La visitare tan pronto tenga oportunidad

Date of experience: June 20, 2016
GB
3 reviews
3 helpful votes
Follow Geoff S.
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World gone MAD. Ridiculous prices for Must-Have items. People buying expensive items for next to nothing. Winning is easy. Learn the rules and start bidding. It's smiles all the way. No joke.

Date of experience: June 17, 2016
GB
1 review
0 helpful votes
Follow Kweku N.
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PASS TIME!
June 16, 2016

Would'nt believe it till I tried it myself and won an item. Treat it as a "Pass Time", you might win something whilst enjoying the buzz of bidding!

Date of experience: June 16, 2016
Poland
1 review
0 helpful votes
Follow Andrzej K.
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Bawię się na aukcjach MadBid już prawie 2 lata i szczerze piszą nie żałuję. Nie przeczę, że nie trzeba zrobić małej inwestycji w kredyty (żetony), ale dzięki temu za nieduże pieniądze zaopatrzyłem najbliższych w telefony komórkowe, słuchawki i głośniki bluetooth, a dom w roboty kuchenne i bezprzewodowe roboty sprzątające. Dzieciaki zadowolone, żona szczęśliwa a ja mam wypasiony telefon i laptopa.
Czym się różni od pozostałych portali aukcyjnych - tym, że właściwie, przy rozsądnej grze nie można stracić -jeżeli nie wygrasz aukcji - każda wydana złotówka sumuje się i można je (tzw zdobyte) wymienić na przedmioty z licytacji.
W przypadku problemów zawsze można liczyć na pomoc obsługi klienta p. Igę lub p. Piotra - nie pozwolą by jakikolwiek problem był nierozwiązany.
Polecam tym co lubią odrobinę adrenaliny, a nie chcą stracić :))
Kxxx7

Date of experience: June 15, 2016
Mexico
1 review
0 helpful votes
Follow Diego V.
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Great experience
June 16, 2016

It is a very new experience for me, this way to buy new things. But it is very funny, and also kind of tricky, because you need to know very well how and when make an offer. But once you know how to do it. It is very easy and entertaining.

Date of experience: June 14, 2016
GB
1 review
0 helpful votes
Follow Terence P.
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I discovered Madbid a little while ago and was instantly hooked. I've gotten some real bargains and everything has arrived promptly. On the occasions when I've had a little difficulty the customer service people helped me out really well (AJ and Lolita, excellent customer service staff).
I have to rate it highly because I've had a great experience on the site so far and am looking forward to seeing what they auction in the future.

Date of experience: June 9, 2016
India
1 review
9 helpful votes
Follow Karthik M.
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No shipment
June 8, 2016

I am facing huge delay in shipment of items... combo items ordered is getting partially delivered l. Items purchased using earned discount is delayed more than 2 months... there are even items which are more than 3 months old... items shown as shipped in site is not delivered... no tracking ids... multiple follow ups... same answer. Will check with delivery team and come back. As we cant keep a track of shipment... lost invoice and shipment charges is the result.
Madbid service response is getting average day by day... technically things work well. Like get notice when item is won, will get the invoice on email box, and finally waiting game starts... more than $1000 items stuck like this... feeling frustrated and no help... Is this case with others also...?
The differentiation which Madbid claims with other site is not there with their below average supply chain or intention! Not seeing regular bidders recently is an evidence and alternate/ almost daily bid sales, quality and price of items are going down continuous.
Hope the management corrects it for long term sustainability. Shouldn't end like US site..

Date of experience: June 8, 2016
Customer S. MadBid Rep
over a year old

Hi Karthik, we struggle with delays in the Indian market so please accept our apologies.
Please contact me direct at cs.lead@madbid.com to discuss your issues and find a resolution?

About the business

Founded in the UK in 2008, MadBid.com is the largest European pay-to-bid auction website, operating in 5 European countries including Italy, Germany, Spain, Ireland and UK. With over 2,000,000 registered users and nearly 1,000,000 unique visitors pe...


madbid.com
Founded in 2008
Surrey, Surrey