MadBid changed ownership on June 12, 2022. Reviews published before this date may not be indicative of the current business or business owners.
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MadBidReviews 397

3.0
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MadBid Reviews Summary

The company has garnered a mixed reputation among customers, with some praising the potential for significant savings and a positive experience with customer support. However, a substantial number of reviews highlight serious concerns regarding product quality, misleading descriptions, and a lack of transparency about fees. Many customers express frustration over difficulties in obtaining refunds and the perceived gambling nature of the bidding process. Overall, while there are positive experiences, the prevailing sentiment suggests caution, as numerous users report feeling misled and dissatisfied with their purchases.

This summary is generated by AI, based on text from customer reviews

shipping
30
returns
25
GB
1 review
16 helpful votes
Follow Anthony T.
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If u look and read the 5 star and positive reviews they repeat themselves... Madbid is great if u know a understand what your doing... There customer service is second to none... Ha ha obviously written by madbid or under there instructions...

Date of experience: December 29, 2015
GB
1 review
25 helpful votes
Follow Shaun C.
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I was prompted to buy credits and they offered 99 pounds plus 200% free. I ended up with approx 1,500 credits which was 50% free. Then I realised after my brain was twisted by them that you can't even spend credits, only bid with them, and every bid seems to take 3 credits off you. Even if you win you pay at least 10 pound for delivery plus the cost of the winning bid. But not with your credits you have bought, but even more cash from your dwindling account. So you can never use or get your cash back. I feel such a fool and wanted to warn anybody else. DO NOT DO IT. It's a con. You have been warned. I got my money back because I used PayPal. I opened up a dispute with them and they never even replied so I won the case. Yeh!

Date of experience: December 27, 2015
GB
1 review
16 helpful votes
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This website is a total disaster, it is a shame and very easily to "spend" those credits very fast and before you know it you've used all £49.99 of it and have recived no product near the price that they advertise.
I ended up using the earned discount to purchase a few things, when these things was faulty I had a nightmare of a time receiving any help from Tony (a manager at Madbid). Stay away and keep your well earned cash and use it on something more useful

Date of experience: December 21, 2015
NL
8 reviews
192 helpful votes
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Money for nothing
December 21, 2015

Stay away from this site and company you can pour hundreds and thousands into bidding on something you have very little chance of winning like 0.1%

Date of experience: December 21, 2015
GB
1 review
10 helpful votes
Follow Beatrice C.
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Nice experience
December 15, 2015

I like the fact that this website combines both a game experience (the auctions) with a shopping one (the online shop they have). The Earned Discount makes me feel like I have not lost my spent credits.
One advice to new users: make sure to understand how the website works before taking part in the auctions.

Date of experience: December 15, 2015
GB
4 reviews
5 helpful votes
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Surprised
December 14, 2015

I was pleasantly surprised when I won a dyson vacuum. I'll be using it to clean up after my christmas party. Merry christmas everyone

Date of experience: December 14, 2015
GB
1 review
24 helpful votes
Follow alastair m.
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Save your money what we should do is get a bus full of people and visit there offices as they are nothing but conning b*****ds take your your money and give you nothing for it do not give these conmen nothing

Date of experience: December 13, 2015
GB
1 review
19 helpful votes
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Oh dear. It's sad that sites like Mad bid are allowed to operate and doubly sad that people are foolish enough to use them. It's not an auction site; its more like an online raffle. You buy credits at a pound a time and then squander them (usually 5 to 10 per bid) basically until everyone else gives up and stops bidding. And the "price " shown for the item? It increments a penny for each bid, so, £100.00 for an ipad? No; that's 10,000 bids placed (at £10 a go!). Nice little earner there for someone.

Date of experience: December 10, 2015
Australia
1 review
9 helpful votes
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Awesome
December 11, 2015

There are a lot of bad comments on here, but all I will say is watch and understand how the site works before you fly off the handle.
I have won a few auctions which include Camera Laptop iphone6s and other items and found it lots of fun and easy to use once you study the site. You cannot expect to win every auction you enter, anyway you get credits back in the form of Discounts Earned which you can spend on site if you wish.
Customer Service is Very Helpful and always return emails within 24 hours.
Delivery is fast and efficient about 4 to 5 days.
Over all it has been a very Positive Experience
I will continue to use the site for all types of Tech goods and other items
Blazer7890

Date of experience: December 9, 2015
A B.
GB
1 review
30 helpful votes
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scam
December 9, 2015

if you look at Luz D. that gave 5* review to madbid his real name is Dj Yaniv Levy. It is a stolen identity probably by madbid to score themselves fantastic opinion.I google searched his image .Well done MADBID.CON. Guys stay away from this site before you lose your heard earned cash.

Date of experience: December 8, 2015
GB
1 review
21 helpful votes
Follow tony j.
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I thought the idea of an auction were if you bid on an item and don. T win your moneys. Still in your pocket I bid in a few items and never won anything but they still kept my money even bid on. A toy aeroplane worth about 10 pounds I bid 20 and still didn't win that's not an auction site just a f... n rip of am. Still 50 quid out of pocket KEEP AWAY RIP RIP HATE THEM

Date of experience: December 8, 2015
GB
2 reviews
41 helpful votes
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This site is a Scam. I deposited £50 and bid on three items I was the last bidder when the timer reached zero, only to see the auction start again a second or two later! If the auction is not finished the zero should not be shown. There is no value after Zero!
Crap site, poor technology, hopeless company. Use at your peril. If they rip of a hundred people like me there is no wonder they can nearly give away some items to the few that do get a deal'

Date of experience: December 6, 2015
Virginia
1 review
17 helpful votes
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#Madbids.com is more off a "betting" site and less "bidding" site. I was influenced by the article, signed up and started bidding. It didn't take me long to realise its close to a betting site. I stopped immediately and asked for refund.

They refunded my "unused purchased" points while i had much more bonus points. So this proved the point that i LOST money without actually getting anything in return.

HIGHLY NOT RECOMMENDED and TIME WASTING

Date of experience: December 4, 2015
Australia
1 review
1 helpful vote
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I have won many auctions and love this site,
Customer service is brilliant and very helpful,
Madbid is all about being patient, having a strategy and using your bids wisely.

Date of experience: December 4, 2015
France
1 review
4 helpful votes
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5 star!
December 4, 2015

I was pleasantly surprised and happy with their fast service.

Date of experience: December 3, 2015
GB
1 review
10 helpful votes
Follow Faz R.
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***** TWO KEY RULES TO FOLLOW *****

1. Understand the game before you play.
2. Don't be trigger happy with your bids.

Firstly I want to point out that I am no way affiliated with MadBid or any other company they may be known as.

I have had an extremely positive experience with MadBid as I've won a few auctions.

I've won an iMac for £70 ish.
I've won an Oral B toothbrush for £40 ish.
I've also won a set of Bluetooth bathroom scales for £22 ish.

Had I purchased these items from the high street I would have paid in excess of £1,200.

So I guess the main thing to point out is this site isn't a scam. It's quite difficult to understand, however if you take the time out and dumb it down you CANNOT lose...!

Here is why I've been successful.

I set out to buy a MacBook Air from Apple. Cost price of this was £749. MadBid had the same MacBook on their site for £748. It was £1 cheaper to start with.

So what I did was "invested" my whole £750 into the site. What I did though was waited till a credit offer was available before piling all my cash into the site at once. The credit offer was 4 for the price of 1. So if I bought 1,000 credits I'd get 4,000.

I then started to study the site to gauge what the average final auction value was for the items I was bidding on.

Once I had a good idea of what the end auction prices were closing at I'd set an amount of bids that I wanted to use for that auction in the hope that I'd win.

Over the space of about 2 months of won the items I've listed above. Along the way I had burnt through £750 worth of credits with still no MacBook won.

Well here's where the twist is with the site that most people fail to understand it.

Every single penny I'd paid into my paid credits (£750) was being banked by the site. Yes... Banked...! So I could then go on to purchase my MacBook Air for £748. Which was delivered today... Thank you MadBid.

Last night I'd decided to buy the new Apple TV so again I put my £130 into the site and got a load of credits. I'll now try my luck in winning something else. If all else fails I'll still end up with my Apple TV for a few quid cheaper than Apple. If I'm successful I'll end up with a few more goodies on the way.

Remember the points I made above:

1. Understand the game before you play.
2. Don't be trigger happy with your bids.

Date of experience: December 1, 2015
India
1 review
1 helpful vote
Follow Peter D.
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I asked for help from customer service and they were professional and satisfied what I needed without question.

Date of experience: November 28, 2015
India
1 review
20 helpful votes
Follow GIRISH S.
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Every time u bid your balance will be deducted, whether u win the bid or not.(In most of the cases u can not win the bid at your price) So ultimately u have to go for buy of more credits and u have to make further payments. This is the only site where u lost money without getting any thing. U waste the time as well as money. There are fake bidders who will not allow u to win the bis at lower price.

Date of experience: November 26, 2015
Suriname
1 review
2 helpful votes
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Easy and Fun
November 23, 2015

For me it is like a gambling website, but because of the Earned Discount it compensate. I think most of the users who signed up do not read how to play! They get angry for no reasons or they lack of reading the TC. I do not always win, to win an item it also has to do with luck. Luckily I can purchase items on the website with my Earned Discount!

Date of experience: November 23, 2015
NL
1 review
1 helpful vote
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It's usually quite fair in the dealings with its customers.

Date of experience: November 23, 2015

About the business

Founded in the UK in 2008, MadBid.com is the largest European pay-to-bid auction website, operating in 5 European countries including Italy, Germany, Spain, Ireland and UK. With over 2,000,000 registered users and nearly 1,000,000 unique visitors pe...


madbid.com
Founded in 2008
Surrey, Surrey