Macy'sReviews 1,465

I ordered a wallet in Nov 2015, they sent me children's clothing by mistake. It took approx 6 weeks to pick the wrong package up & they refused to give me a refund until they got their items back (which they didnt even know they had sent if i didnt tell them!) Anyway after constant emails chasing this up & leaving complaints, they FINALLY issued my refund in Feb 2016! Awful experience, do not use Macys to shop online! I used to love going into Macys when in the US but this experience has meant I will not be returning.

Beware of using Macys credit card. I have been a loyal Macys customer for 7 years with a perfect credit score. In 2015 I lost my job and house. With 3 part time jobs I kept paying my card until December that I became unemployed and thought I had liquidated my balance. I didnt receive a Macys statement for 3 months. In March 2016 I got a statement with late fees for a $161.92 purchase: the total now is $277.50.
I have been trying to make payment arrangements with Macys since March 07,2016 and Ive been receiving calls requesting a $130.40 payment. Ive spent hours explaining to different people because they pass me along to another department. Finally today, after over an hour on the phone with 4 different people, I got to talk with Rebecca, a City Bank payment specialist to be told that I didnt qualify to make payment arrangements. She told me that, since I dont have a backup plan in 6 months, they will continue to charge me late fees unless I make their required payment. When I asked about the meaning of a backup plan, I was informed that I had to assure them I would have a job.
First of all, If I wasnt in this situation I would not need to make payment arrangements. Second, I wish I could guarantee I will have a job in less than 6 months; this is not a situation I am happy about or wanted to be in.
Unfortunately I learned how disloyal Macys can be to its loyal customers. I just want them to stop the late fee charges and to let me continue paying an amount I can afford. They just dont care. I like the store but, if youre going through hardship, too bad! Pay what we say or else!

I was buying a prom dress this year and fell in love with one in the store, but unfortunately it had any picks on it and was dirty at the bottom. My course of action was to order it online, but when the dress came in it was very dirty at the bottom also and had a few stains and picks. This service was unacceptable. Dresses should not be sold when they are not in good condition. I then returned the address and ordered another hoping it would be fine. It was worse. More stains and picks than the previous two that could not be hidden by anything including alterations. This costumer service was unacceptable and others will be hearing of the quality that Macy's lacks. There is nothing Magical about Macy's clothing.

From the date of issue and date of Lancome Hypnose is one of the most popular scents in the perfume market. Initially there was a lot of noise and loud enough high-quality advertising. Now advertising almost subsided, but the popularity of Hypnosis from this. Ah, this Hypnosis-it really hypnotically affects many indifferent noses))). Mystique and alluring enveloping vanilla softness, razlivaûŝaâsâ warm waves-here are his main characteristics. A delicate plume of anyone yet hypnotic surrounding did not leave indifferent. Some members of the male sex-generally flow from him in a trance))) Very attractive aroma! It seems it is just the most perfect perfume for clear frosty days! Taste flavor if you can recognize itself, similar to Oriental sweets, Turkish delight, stringy, slightly creamy. And yet he reminds me sometimes sweet lollipops with the lightest touch of Minty, sometimes even a little mellifluous out of an abundance of sweets. As for me, so the fragrance in principle simple and most ephemeral designs-light. I think it is lacking a bit in base q, more expressive weight that... It is lightweight but fairly stable-can suddenly remind about himself, when suddenly it seemed that he did give. In the start when applied smartly blooming passion flower, in the heart of jasmine and gardenia more are added. And, finally, the base becomes a bit rude-spicy and tasty at the same time attractive thanks to vanilla. Generic it. Not all he happens to love, because skin chemistry has not been canceled. For some, it šlejfit, sparkles, beckons and really hypnotically draws on other sounds from the beginning to the end of sweet candy without overfilling music...

I already reported this to the FBI fraud division...

Macy's furniture has a policy to commit fraud. They deliver damaged furniture then force you to purchase a new set if you want an undamaged set. They then stated it was company policy and If I wanted any type of refund, they would have to schedule a pickup and after it return and records received in their warehouse it would take an additional 21 days or more before a refund is processed. I spoke with store management, Macy's customer service management and they said no one could do anything about it as it is their store policy. Even their white glove delivery service apologized and said there was nothing they could do. I then called the 7 year NO Worries policy which they charged an additional $500.00 on the $5,000.00 sectional and guess who answers? Macy's customer service. All a complete fraud!
Please bring justice to so many others who have been defrauded.