LunaDaze Reviews Summary
LunaDaze has a rating of 3 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LunaDaze most frequently mention and yoga pants. LunaDaze ranks 140th among Women's Clothing sites.
I purchased a set of amazing rings. When they arrived, one ring was broken. I reached out to the company and asked for a replacement for that specific ring (sent a picture to them as well). A few days later, I was notified that they would send me another full set replacement. The customer service is amazing and the product is beautiful and amazing quality for the price. It takes a little while for them to ship but it's well worth the wait. I would definitely recommend them!
I did get my ring, and even quicker than I thought I would, but the site says the ring is made with precious stone and the opal feels like plastic. Pretty, but probably not worth the $21 I spent on the ring.
The rings are made with semi- precious stones, as stated on our website! <3
I ordered over a month ago on this Free Ring Set paid Shipping and NEVER got my Items I contacted them via email there is no Phone Number to call and Never got a response they need to be shut down as they are Ripping Customers Off TOTAL SCAM!
Hey Erin, if you do read our FAQ page on our website it does state our shipping times for certain areas of the world- if you order a very popular item it may take longer due to high demand! However, we would love to sort this out for you, please reach out to support@lunadaze.com with your order # and we will figure this out together <3! Thanks for reaching out!
Never received my bracelet and three is no way to contact them personally. Do not order from this fake site
Hey there, we definitely are not a fake site as we have many happy customers <3! On each receipt as well as on our website there is a contact email: support@lunadaze.com. Feel free to contact us through there with your order number so we can track down your jewelry! Thanks for your patience and please keep in touch so we can sort this out right away!
Never received my order and never got a response back from customer service.
Hey Rachel, We would be happy to look in to this for you though we have been responding to your emails via support@lunadaze.com! We hope you enjoy your items if we don't hear back from you!
Never received my order. They never got back to my email, and only had the option to email from the website and no email listed so I can't try emailing them straight from my account. Thanks for stealing my money, guys.
Hey Michaela,
We are sorry to hear that you were unhappy with our company as our customer service was down for a little while. You order was on back-order for some time due to the high demand, but we did certainly respond to your emails. Our support email is listed at the bottom of every receipt :)! Hope you enjoy your jewelry!
Never received item purchased. Sent numerous emails to company, with no response. Requested refund. No response. They're a fraud. Don't purchase from them.
We are sorry to hear that you were unhappy with our company as our customer service was down for a little while. We did track your item and it has arrived. Hope you enjoy!
I reviewed this company on 5/16. After 6 months I finally received a refund. They claim they sent my product out, but they never did. I never received anything. They will tell you their servers are down or their email is having problems or that their customer service is down, it's all a lie. They are probably receiving too many complaints and it takes weeks or months to get back to you. DONT WASTE YOUR MONEY OR TIME.
Hey Kristin,
We are sorry to hear that you were unhappy with our company as our customer service was down for a little while. We did track your item and it has arrived. Hope you enjoy!
From the business
Online retail store for bohemian and trendy clothing, elegant crystals, and accessories.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your support Anya, I am glad we could sort out the issue quickly! <3!