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How would you rate Lucky Vitamin?
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Oregon
1 review
0 helpful votes
Follow Carol H.
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Lucky Vitamin is my go-to place when looking for anything in nutritional supplements, vitamins, minerals, health foods, etc.! They have such a wide variety of items I almost always find what I am looking for, and they usually have the lowest prices if I happen to take the time to search other places. I appreciate all the information they give with all of their products, as it helps me finalize my decisions. My orders usually arrive promptly with all of my ordered items, but on the off-chance that something is wrong, the customer service staff is friendly & efficient in correcting any errors. Just one of the few companies left that knows how to treat customers and run a business to keep customers coming back.

Date of experience: November 1, 2017
Wisconsin
1 review
0 helpful votes
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I've been a customer of Lucky Vitamin for several years now and am very pleased not only by the very friendly, personal customer service but by the wide selection of high quality products, amazing prices and deals! I was sent an incredible coupon, lowering the cost of my order even more, which really helps out during the Holiday Season. The website is easy to navigate and if you can't find something or have difficulty figuring out a feature, a helpful representative is only a quick phone call away, to guide you through the process. I look forward to many more years of working with this amiable company!

Date of experience: December 13, 2017
Arkansas
1 review
0 helpful votes
Follow Blossom D.
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I've been totally happy with Lucky Vitamin for years now. They have great low prices on everything they carry- plus you get reward points for further savings. I love my local natural food stores, but they charge a lot more for some things like protein powder and we use so much that it helps me afford it by buying it here.
Everything is guaranteed and I've never had a need to return anything.
The website is pretty good. I like the quick reorder function and feel like searching is easy. Check out is fine.
The shipping takes a few days, but is reliable. Everything is well packaged. And we find the lucky boxes are great for reuse!

Date of experience: July 24, 2018
Florida
3 reviews
4 helpful votes
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I recently ordered Yogi teas from here for the first time. The prices were excellent compared to where I had been previously buying tea so gave them a shot. They delivered very fast and had no issues so I immediately placed a second order and so far so good. I would recommend it to anyone interested in using organic products, vegan foods, other vitamin products, etc. They send out regular coupons via email which is also very helpful.

Date of experience: April 19, 2013
Colorado
1 review
0 helpful votes
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Best Vitamins Ever!
January 19, 2018

Lucky Vitamin is helping me get back on track with getting and staying in charge of my health. They have a wide variety of products available to take care of almost any health concern. The website is well organized which makes it easier to find what you are looking. Also, there are a few ways to make your money stretch when you save buying a combination of things or by accumulating your membership points after a few purchases.

Date of experience: January 18, 2018
California
10 reviews
20 helpful votes
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I have ordered from this site many times, with great success. Once, a box of tea was damaged in transit, and they immediately shipped me a new one. Their prices are great, and the site is very easy to navigate. Highly recommended!

Date of experience: July 20, 2011
Florida
1 review
0 helpful votes
Follow C P.
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I've been ordering ALL our organic teas without exception from Lucky Vitamin for the last several years. They have a great selection of individually wrapped, organic, decaffeinated teas saving me valuable time by providing one stop shopping w/o leaving my home. Their shipping department gets 5 stars for packaging. We normally place a large order and all have been received in pristine condition, thanks to the meticulous packaging. Service keeps us updated with the status of our order from placement and shipping thru delivery.

Date of experience: February 21, 2019
Massachusetts
1 review
0 helpful votes
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Contact Dermatitis
September 9, 2017

I have recently had updated allergy testing done & have had to switch all my products. From hair care to make up, you name it. Lucky Vitamin is a one stop shop for me. I can only use particular brand names that you cant just walk into any store to find.

Date of experience: September 9, 2017
New Jersey
1 review
0 helpful votes
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One the Best Sites
September 28, 2018

Tried LuckyVitamin because it carried a particular brand at a lower price point. Have re-ordered along with a few other unexpected items found onsite.
Each order was easy to choose the product, the number and place in shopping cart. Easy checkout and processing.
Ordering and receiving my orders were quick, correct and well-packaged - no damaged or expired items. Customer service, when contacted for a question was friendly, quick, efficient and knowledgeable.
Happy customer and will continue to purchase from this vendor.

Date of experience: September 27, 2018
Oklahoma
1 review
0 helpful votes
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First time user.
November 6, 2017

Browsing was easy. Ordering went well. Now just waiting for item to be shipped and see how it goes! Very informative about products and if you can't find an answer or what your looking for they have several ways of contacting them to get what you need.

Date of experience: November 5, 2017
Ohio
1 review
0 helpful votes
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I am so thrilled that I found LuckyVitamin. The products are fantastic and the pricing is out of this world! Also, free gifts with purchases... can it get any better? Try it! You won't be disappointed.

Date of experience: July 14, 2018
Georgia
1 review
0 helpful votes
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When I ordered a product by mistake, a LuckyVitamin representative was offering to make good before I could finish my sentence. Kudos to this company for true customer service. They obviously care about customer satisfaction above all else. They have earned my business moving forward. Hope you will reward them with your business as well.

Date of experience: November 25, 2018
GB
1 review
1 helpful vote
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I wish I'd read these reviews before buying from this company. To collect my order from the Post Office I needed to pay £12.45 - my product was only £25 pounds plus £3.99 for 'shipping'. All I am reading now is 'poor customer service', 'weeks waiting for an answer' etc... what a scam. Nothing 'lucky' about this company! Stay clear.

Date of experience: January 15, 2018
Illinois
1 review
0 helpful votes
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Great Values
August 8, 2021

Now brand makes Highly absorbed nutrients, at prices that do not break the bank. Look around at other brands, Now is absolutely top notch! They have their own laboratory, and have been formulating supplements since the 1970's. This is definitely a company that cares about health. Thanks Lucky Vitamin for the large selection of products, and good customer service.

Date of experience: August 6, 2021
New Jersey
2 reviews
0 helpful votes
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I was immediately impressed with the user friendly interface of the e-commerce website. The customer service was excellent, ensuring there were no substitutes sent for products I purchased. Care in shipping was taken but if items arrived damaged customer care replaced them at no additional cost to me. I've written Ebates numerous times requesting that they carry LV. Glad that it happened!

Date of experience: January 30, 2019
California
8 reviews
45 helpful votes
Follow Rae-Rae V.
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I ordered some vitamins online from this company as the prices were very reasonable. What they don't tell you is it takes TEN days to get your order (I have been out of my vitamins which are key to keeping my migraines away). Needless to say, just discovered that their "Standard Shipping" is performed by a snail family. The time frames they give you on their website are misleading and had I known, I would never have placed my order to save a few bucks. On top of that, they don't even have a customer service phone number to call, you have to email them! What kind of company doesn't have a customer service phone number? They finally responded via email, no help, just "Sorry for your inconvenience." Not acceptable as I sit here with a migraine!

Date of experience: March 9, 2017
Mexico
1 review
0 helpful votes
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As It was my first shopping and my item isn't with me yet, I really don't have so much to say, but thank you for consider vegan options, and is nice you can put promos or something like that to get benefits for being client :)

Date of experience: August 21, 2018
Ohio
1 review
0 helpful votes
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I've been looking for reasonably priced Namaste Foods gluten-free products and have finally found the online site for all my needs. There is a great selection of other GF products as well. This is my first time ordering from Lucky Vitamin.

Date of experience: May 22, 2018
Canada
1 review
0 helpful votes
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Good prices
October 19, 2017

Found some stuff on here that's cheaper than anywhere else I could find it. Cheap shipping for smaller orders. My only complaint is that the site is a bit slow and clunky, and the shipping options can be weird at times.

Date of experience: October 18, 2017
Florida
1 review
0 helpful votes
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Organization and Variety
September 5, 2017

The website contains a huge variety of healthy organic products. What made me especially happy was seeing the inclusion of Korean beauty and skin care products. Overall, I really like LuckyVitamin and will definitely be coming back to purchase more things.

Date of experience: September 4, 2017

Overview

Lucky Vitamin has a rating of 3.7 stars from 2,730 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service and great prices. Lucky Vitamin ranks 1st among Body Building sites.

service
181
value
200
shipping
194
returns
85
quality
181
+71