Firstly I am quite surprised after reading some of the latest reviews as I have had nothing but exceptional service from Logo Design Pros. I am going to write my personal experience here which has been fantastic. My web project was stuck in mid because I had a bad experience with a previous company. I wanted a feature rich website and that was not everyone's cup of tea. So, I initially went through design phase and had asked for several amendments and the design team fully complied to my requirements
The next phase was development, in which again I was very impressed. The way they dealt with my particular needs and never ending requests was brilliant. My website has to be integrated with Youtube so i wanted support to put all elements together. My account manager briefed me everything.
Keeping long story short, my website looks amazing, it runs great and in a month's time the website attracted ample traffic from search engines. My sincerest thanks to Logo Design Pros for that!
My experience with Logo Design Pros was fabulous. At the beginning it was a bit complicated to work without meeting in person. However, my account manager did a good job communicating my ideas to the design team. The customer support, turnaround time and complete project execution was simply fantastic. I would recommend their service to any company or individual looking for professional online design service. Extremely happy with the overall results, thank you guys!
I have used this company twice and recently got in touch with them again for a web design. They did pretty good work on that too, the web design has almost all things i asked particularly. Good job done!
I am the owner of a boutique in Sussex. I have a few outlets in and around the city. My business was restricted to my walk in customers at store. But after seeing my competitors getting leads from online medium, I contacted logo design pros for help in expanding my business. I was really impressed with their courteous representative who asked me to order an E-commerce website package. The amount I had to pay was in my budget totally plus they also offer Search Engine optimization for the website. After 9 months now, everything is going good and my business is earning more revenue than before. You’ll be surprised to know that I have more than a thousand visitors on my site every week. I am really thankful to Logo Design Pros for making it work for me.
The reason to write my review here is that I got to know about Logo Design Pros from the same website. I seriously had a great time associating with them for designing and developing my salon website. I have been running this business for 3 years now, but my friend suggested me to take online appointments and reservations for my salon. Since, I had no idea where to get start so I contacted them to make me a glamorous website through which I can also sell my cosmetic products online. I left rest on their team since I was null in judging how it works.
After few conversations and discussions with my account manager on every step, I finally received my website and it is live now. They were quick in response and did a great job for me. Though the deadlines were tough from my side but the team delivered an awesome website.
We have purchased a great deal of logoed merchandise from LogoUp. In the past, they have been notorious for failing to send out orders within the timeframe they boast about on their webpage. Beyond that, the do not attempt to communicate with their customers about missing their self-set deadlines. That being said, we recently placed another order with them. They were running a decent sale on hats. We were willing to place an additional order with them because we did not need the hats within a specific timeframe - meaning, as per usual, they could be late with their deadline. Much to our surprise, they cancelled our order. My husband contacted them over the phone and they stated that they no longer wanted our business. I am writing a review today because I feel that their lower prices are not worth the headache they invoke for small business owners. All should be made aware that customer service is very low on this company's priority list - pitifully low.
I want my money back!. LOGO DESIGN PROS are a scam!. I have been trying to reach them for months!. I no longer have access to my account with them, they did not finish the job, I hired them to do and they don't return emails, calls, and you can't get anyone on their live chat. SCAM!, SCAM! SCAM!
Will spam you with sales calls week after week for years after. Doesnt matter how nice you ask them not to call again, they keep calling again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again... I think you get the picture.
Pay more elsewhere, its worth it!
CROOKS AND LIARS! I wish I had read other peoples reviews before I forked over $250 to these guys.
At first they come off very professional and on the ball. Very polite.
Your first indication you have been taken is when they don't meet there deadlines... it gets worse from there.
2 or 3 days turns into 3 or 4 weeks... and you will be lied to every step of way when you call! Always some BS about how it was sent to you but a technical problem stopped you from getting it.
Its been a month and I still don't have anything.
I'm turning them into the better business bureau today... they need to be shut down!
My prior post reveal my situation with this company. Im interested in pursuing legal action, so please let me know if anyone has already or is also interested.
Thank you,
Dont let them fool you by their 80% discount! They take your money then run! I spent more than 4 months developing a project! What the heck! They have approach to make you accept whatever they deliver which is ignore what you ask for days. They claim they can do some work but actually they cant! I would not even give them a half star! Run run I personally refer anyone! Very bad experience with a company that dont care about its clients!
Slow to create. Poor customer service. Ironically, when I was totally frustrated with them, and they knew it, they had the audacity to call me on my cell phone and try to sell me a trademark product. This company is a train wreck. Search for another logo company (there are plenty) and use any one of those!
The last 2 order I placed at logo design pros went quite well, for which I give full credit to their support team. Through not directly in touch with my designer, my account manager kept me informed on every step and carefully listened to my feedback. My project was completed in due time and I'll definitely be using their animated video service for my next project.
Our real estate website required a re-design, but without losing the essence and feel of the existing pages. Logo Design Pros recreated the website to include a number of new features and that helped us get an additional increase of sales. Their account agent guided us through the process and though there were some delays, everything worked out perfectly fine.
We just got a logo and stationary package done and we're definitely less than satisfied. When you want to revise the logo you have to type a description of exactly what you want and more than likely they won't get it right. We went thru 4 revisions and basically settled because they are so stupid. I even tried to call them 5 times to discuss what we wanted and they never pick up. Terrible support don't waste your money!
This review goes out for Logo Design Pros and its professional design team. My website is delivered exactly the way it should be, everything is just the way I wanted it to be. From content writing to search engine submission everything was done by them. When they completed the project, my website was all ready to do online business. I am really glad with the overall outcome. Thank you to my account manager James specially.
Logo Design Pros team is really professional and knows exactly what their clients’ needs are. I have placed 3 orders with them which they have delivered on time. However, whenever i want to add, remove or upgrade something on my website, i simply write to my account manager and he always reply to my emails promptly. A very good team to work with!
I usually don't leave reviews for companies but Logo Design Pros made me do that. They truly deserve recognition and positive review for their quality work. I just loved how they kept me in loop about each proceeding in my order. I received exceptional logo design at a price that is really very affordable as compared to other companies. Truly a remarkable service!
I can say this without any doubt that Logo Design Pros has the best team onboard. I found the overall process very transparent and easy. I was in touched with my account manager from the day I ordered, till the day I received my final logo design. He kept me in loop and delivered everything as per my requirement. It was an incredible experience to work with such a professional team. I am definitely coming again!
Bunch of liars. Never return my money back as promised. When i call they hang up on me several times, and promise somebody will cal me back about refund. They never did. Don't even think of doing business with them.
Answer: Unfrtunately these savages are based overseas despite trying to convice people saying they are located in the US this is not true. They are based in india and therefore not governed by professional codes of conduct and refund policies. I reported them to the trading standards for not correctly displaying an actual geographical office address on their site so maybe thats why they have disappeared. They have several sister companies also operating try them. But generally they are very unprofessional and do not care about its customers. Try Due to the number of complaints raised by its customers they have probably gone off the radar for abit but will reappear when it suits them.
Answer: No! This people must not be allowed, to ever do business in the USA
Answer: Call your bank to get your money back. As for the dns you would just have to start over with another company.
Answer: I agree with Herold P regarding a class action. Better Business Bureau complaints? Something has to be done for reimbursement, ownership, copyright, etc. We all paid for services and features that are not being fulfilled. If anyone willing/able/networked to start the process, I will definitely join in on the endeavor!
Answer: They have been shut down due to illegal activities.
Logo Design Pros has a rating of 3.1 stars from 131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Logo Design Pros most frequently mention account manager, customer support and initial samples. Logo Design Pros ranks 10th among Graphic Design sites.