LogoDesignPros never sent me the logo I paid for. Attempts to contact them on multiple occasions have been met with radio silence. I have had to register a dispute in an attempt to get my money back, but am hoping to help others avoid the same mistake. Do not give LogoDesignPros your money.
I originally used them in 2007 and they provided me with a logo. No problems, everything was great. Then in 2019, we were rebranding, so I decided to go back with them. The order included a revise logo and slogan, create a website, a marketing video, and created social media handles. I only received the logo and slogan. I had paid up front. Once we rolled out our new brand I had nothing, but a logo. Everything else was dropped. They had over 4 months head to get this job done. They fail me, my company, and our marketing efforts. I do not recommend this company.
I would say that logo design pros is a company that has very well trained professionals in their rank who can always come up with ideas that deliver good results. I can say that because I have worked with them twice so far, once for the revamp of my logo and later on for a website. Got good response and result from them both times.
A week overdue from delivering a logo package and no response to the multiple contacts I have made. The number no longer works and the live chat has been offline for the last 4 days so there could be a problem with the business. Anyone got any ideas how to contact these guys to deliver what I have purchased?
Herold P--I ordered and paid for two logos and a web package. I received the initial logos and requested revisions which were made quickly. I was satisfied and thought things would be great, but shortly after the communication stopped and I've been waiting for business website for three weeks and haven't heard anything.
I do not know anyone that works for the company other than the gentlemen that worked on my project three years ago. They created my logo, facebook banner, and twitter banner. They were very professional and met all of my deadlines. I had a positive experience and often receive compliments about my logo. They are well trained and very polite. I will be contacting them shortly for another project.
I contacted logo design pros for creating a new logo design for my business as I never got good feedback about the first one which I had created myself with a tool. They helped me out of the situation as I did not want a completely different logo so my customers would know its the same company. They created a very nice logo for me which I approved as it was also related to my previous design and is a nice piece of design.
I've been a customer for 10 years. Although my earlier experiences were positive, my opinion has changed drastically during the last few months. I prepaid for a new website design, SEO content, and an app. That was a huge mistake. It's been several months and my website has not been published. The SEO content and app have not yet begun. What's worse, is that I have spoken to support multiple times during the last couple of months. They assure me that the site will be live within a couple of days. It's still not live. Do not prepay for services with this company.
Guys... www.logodesignpros.com are scammers! But www.logodesignpros.us is the actual and real company who's operating business from United States.
Again. US is the legit and registered US company.
Hope this help!
I am writing this review to thank entire team of Logo Design Pros for the amazing service. I was not sure before contacting them whether it'd be worth it or not but they proved me wrong. My website is live within a month. Thanks!
Normally I do not believe in dealing with online companies, especially after hearing so many stories about scams and frauds, but I gave Logo Design Pros a try because of many positive reviews about them over internet. My order was a website design which they delivered within 5 days without compromising on quality. The design, development and everything was up to the mark and is much better than any other company could have done. I really really feel glad that I contacted them.
With a limited budget, our team had to get our ecommerce website up without much delay. After browsing through numerous ecommerce web design services, we came across Logo Design Pros' ecommerce package, which was quite affordable for us. Not only do they give you an ecommerce design but other stuff such as logos, stationery designs, social media page designs too! This was the perfect combination and exactly what we were looking for! We didn't have to go different services for different designs. One place and we got it all. This was a huge project and as expected, there were several delays and interruptions, but we appreciate the commitment these guys had. The project manager did not disappoint me and kept me up to date with the progress. The only minor drawback was their timely execution. There were times when they did miss a deadline, but with the quality of work we received, it could be neglected. Over-all, Logo Design Pros was quite friendly and delivered me a good running website.
Having worked with two other design companies, I can say this without any doubt that Logo Design Pros exceeded my expectations by all means. Although I asked for a few revisions in the initial samples they sent but all those changes were implemented without any hassle. I sincerely appreciate the effort their creative team put in to make their client satisfied.
Hello, I am very happy with the quality of the products. One small comment though, it would've been great if you could deliver the project on our agreed deadline. I am sure that is possible if the design team pay attention to minor details in my order brief and revision comments. Anyway I'm delighted with the final results and will be looking forward to work with you guys again.
Cheers!
I contacted logo design pros again for the glitch that appeared on my website last week. Although i have already closed my project with them but they listen to it and resolve it as soon as they can. Now, what else a client needs!
5 stars from my side!
I have done business with many design companies as i myself belong to the same industry but these people are real professionals. I had a chance to meet the owner of this company last month in a corporate gathering and his vision tells how professionally they are ruling the industry.
I went to them as a customer an year back for a logo design and stationery sets, the ordered turned up within 2-3 days and that with the unbelievable quality. Now after almost a year, the offer the same quality designs with more affordability and offers.
I would really suggest, if any of you want to get some real high quality branding of your business, get to know them. Take a 10/10 recommendation from me!:)
Love,
Katherine.
Received my initial sample within a day. That was super fast. I asked for few revisions and they listened to it very professionally and did the changes with very fast pace. Really liked the overall process. No hassle at all.
Firstly I am quite surprised after reading some of the latest reviews as I have had nothing but exceptional service from Logo Design Pros. I am going to write my personal experience here which has been fantastic. My web project was stuck in mid because I had a bad experience with a previous company. I wanted a feature rich website and that was not everyone's cup of tea. So, I initially went through design phase and had asked for several amendments and the design team fully complied to my requirements
The next phase was development, in which again I was very impressed. The way they dealt with my particular needs and never ending requests was brilliant. My website has to be integrated with Youtube so i wanted support to put all elements together. My account manager briefed me everything.
Keeping long story short, my website looks amazing, it runs great and in a month's time the website attracted ample traffic from search engines. My sincerest thanks to Logo Design Pros for that!
My experience with Logo Design Pros was fabulous. At the beginning it was a bit complicated to work without meeting in person. However, my account manager did a good job communicating my ideas to the design team. The customer support, turnaround time and complete project execution was simply fantastic. I would recommend their service to any company or individual looking for professional online design service. Extremely happy with the overall results, thank you guys!
I have used this company twice and recently got in touch with them again for a web design. They did pretty good work on that too, the web design has almost all things i asked particularly. Good job done!
Answer: Unfrtunately these savages are based overseas despite trying to convice people saying they are located in the US this is not true. They are based in india and therefore not governed by professional codes of conduct and refund policies. I reported them to the trading standards for not correctly displaying an actual geographical office address on their site so maybe thats why they have disappeared. They have several sister companies also operating try them. But generally they are very unprofessional and do not care about its customers. Try Due to the number of complaints raised by its customers they have probably gone off the radar for abit but will reappear when it suits them.
Answer: No! This people must not be allowed, to ever do business in the USA
Answer: Call your bank to get your money back. As for the dns you would just have to start over with another company.
Answer: I agree with Herold P regarding a class action. Better Business Bureau complaints? Something has to be done for reimbursement, ownership, copyright, etc. We all paid for services and features that are not being fulfilled. If anyone willing/able/networked to start the process, I will definitely join in on the endeavor!
Answer: They have been shut down due to illegal activities.
Logo Design Pros has a rating of 3.1 stars from 131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Logo Design Pros most frequently mention account manager, customer support and initial samples. Logo Design Pros ranks 10th among Graphic Design sites.