LiveCareer has a rating of 3.3 stars from 8,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter and great experience. LiveCareer ranks 4th among Career Advice sites.
I had immediate live chat help and they fixed my issue fast with out any problems
Experience is good apart from the technical glitch which I have faced this time
Thank you for rating us! Please call our customer service team at: https://www.livecareer.com/contact-us. We'll be happy to assist you!
REALLY nice rep. Handled everything quickly and easily. Very polite as well.
Thank you for sharing your feedback and rating us 5-stars, Marc.
Excellent customer service. Very helpful. Thank you.
Hi Christi:
Glad to hear you have an excellent experience with our customer service! Thank you for sharing you review and please feel free to contact us if you have doubts or concerns.
Best Regards,
LiveCareer
A pleasant experience from beginning to end. Highly recommended.
Hi Janet:
We are happy to hear you had a pleasant experience with our product and would love to thank you for sharing it with all your friends and family. Please feel free to contact us in the future if you have any questions or concerns.
Best Regards,
LiveCareer
Love this website! Resume and cover letter builders are great!
Thank you for sharing your feedback and rating us five stars!
Efficient and dedicated to fixing my issue. He was very pleasant.
Unusable and un-rewritable resume if needed for specific jobs. Also hard to download.
Hi Andre:
We are sorry to hear about this bad experience with our product. If you Could please contact us thru a direct message we will be more than happy to resolved this issue and help you download your resume.
Best Regards,
LiveCareer
Beautiful templates, great suggestions for wording. Thanks!
Thank you for sharing your feedback and rating us five stars!
It was easy to import and update an existing resume!
Thank you for sharing your experience, LaShiondra!
Service was easy to use even for some one with little computer skills
Hi Lorraine:
We are happy to hear you had a positive experience with our product and found it to be easy to use! Thank you for this fantastic review and please feel free to contact us if you have an questions or concerns.
Best Regards,
LiveCareer
Great tool for resume building. Wish cost and subscription was upfront instead of at the end.
Thank you, Akshada, that is just what we love to hear, please let us know if you need any help in the future.
Very helpful service for an unpleasant little chore.
Thank you for sharing your feedback and for giving us a great rating.
Love finding out they continued to bill my account!
Hi Erica:
This is not acceptable, Please contact us thru a direct message as soon as possible to fix this issue for you.
Best Regards,
LiveCareer
Very easy to use and it takes the pressure out of doing a great cover letter
Thank you for sharing your experience and rating us five stars!
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Lovely first time making a resume and it helped me every step of the way :)
Thank you, Destiny, for sharing the love, it’s awesome to know how pleased you are with how your resume turned out.
Easy to use, great automatic selections, excellent wording suggestions.
Thank you for sharing your feedback and rating us five stars!
The website was easy to navigate and offered good examples chooses.
Hi Victoria,
We appreciate you taking a moment to share your satisfaction with us!
Easy to use, good suggestions and hopefully positive results.
Thank you, Jody, we’re happy to hear that it was as easy as 1, 2, 3!
Simple and precise. Well played LiveCareer. I am pleased, to say the least.
Thank you, Sam, we love your review!
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at customerservice@livecareer.com or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
HI Jean:
We are happy to help! Thank you for this positive review. We are committed to offer all our customer and excellent customer service. If you have any further doubts or concerns please feel free to contact us.
Best Regards,
LiveCareer