LiveCareer has a rating of 3.3 stars from 8,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter and great experience. LiveCareer ranks 4th among Career Advice sites.
It was easy process for me to have the resume done
Hector, was great today he assisted me very quickly and straight forward no messing around.
Hi Trudy:
Thank you for you super review! We are glad to hear that Hector was able to resolved your issue and offer you an excellent customer service. Please feel free to contact us in the future if you have questions or concerns.
Best Regards,
LiveCareer
Live Career provided me with the tools need to make an outstanding resume.
Thank you for sharing your feedback and for giving us a five-star rating, Arnie.
Very helpful, lots of examples! Definitely will go back to use it again!
Hi Eva C.,
We are glad that you found the site helpful. We wish you the best in your job search.
Best regards,
Anna
LiveCareer
After searching all morning I found something that caught my eye and still looks professional.
Thank you for your review, and gladly you found the right template for you.
Learned some extra things that allowed me to present in a professional way.
It’s good to know you that you were able to utilize our tools to help you create a professional looking resume. Thanks Larry!
Cool templates but text was all screwed up when I downloaded my resume and cover letter.
Hi DeEntre,
I’m very sorry that you encountered formatting issues. I sent copies of your resume and cover letter in PDF and Word document format to your email address.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. Please contact me directly if you have any further issues.
Best regards,
Anna
LiveCareer
Mari was very helpful and am happy with my service... Mary Christmas in advance
Hi Ousman,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
Excellent site, made building a resume very helpful and stress free
Thanks Mario for that wonderful feedback. We are glad that you find our site hassle-free and real helpful! We wish you the best of everything!
Easy to use application with terrific supplementation suggestions
Thank you, Alisa, for letting us know how easy it was!
Would like to change layout a little more than allowed in system
Thank you, Heidi, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
Reasonably good tool to build resume and cover letter.
Thank you! We're pleased that you're happy with our builder.
We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
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Your payments are a rip-off. Especially deleting feature to retain customers... really crummy team.
We’re very alarmed to know that you feel this way, and are certainly prepared to change the experience you had with us, Sean.
We'd like to hear from you directly to make sure that this gets resolved. At your earliest convenience, please contact us directly at social@livecareer.com please make sure to include your account information. We are certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves.
Everything was so easy. A terrific resume builder.
Thank you for sharing your feedback and rating us five stars!
It took the scary out of writing a beautiful resume
It's great to hear that you love how your new resume turned out, Susan!
Very quick and easy with a lot of various templates.
Thank you for sharing your feedback and rating us with 5-stars!
It's been great. Hoping to get more out of the services
Thank you for sharing your feedback and rating us five stars!
Super simple & helps first time resume applicants..
Thank you, Robert, for feedback is always welcome!
Love the interface and ease of adding pre-scripted details.
Thanks for sharing the love, Clay! We deeply appreciate it.
Very easy and accessible to anyone of any work background.
Thank you for sharing your satisfaction with us, Wyatt!
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at customerservice@livecareer.com or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
Thank you for sharing your feedback and rating us five stars!