business logo of LightInTheBox

LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,633 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,949
value
1,868
shipping
1,926
returns
1,508
quality
1,805
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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Washington
1 review
0 helpful votes
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The well dressed man
June 27, 2024

Today I wore my white double breasted white blazer with the matching white shorts. All day long I was receiving compliments from different individuals both old and young. The material is comfortable and I felt good wearing my outfit. I want to thank you for the items ypu advertise and the prices are very reasonable.

Date of experience: June 26, 2024
France
1 review
0 helpful votes
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Good quality and good price
December 19, 2024
Updated review

The items correspond to descriptions. Good quality and safe delivery system. Very satisfied.

Date of experience: December 19, 2024

Good quality and good price
December 10, 2024
Previous review

Very good quality items that correspond to descriptions in website. Very fast delivery system and professional team.
Very satisfied

Date of experience: December 10, 2024

Good quality and good price
December 5, 2024
Previous review

Very professional online shop. The products correspond to reality and good discounts.

Date of experience: December 5, 2024

Good quality and good price
November 19, 2024
Previous review

Very precise style of working. The shipping also was safe and all items arrived properly. Very satisfied.

Date of experience: November 19, 2024

Good quality and good price
September 11, 2024
Previous review

Good quality and good price. Shipping was very safe and fast. I recommend

Date of experience: September 11, 2024
Italy
1 review
0 helpful votes
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DELUSIONE
December 26, 2024

Non ho ancora ricevuto i pacchi del mio'ordine del 12/12/24. Non ho potuto fare i regali di Natale!

Date of experience: December 26, 2024
LightInTheBox F. LightInTheBox Rep
5 months ago

Gentile Cliente,

Sono Megha, supervisore del servizio clienti, Lightinthebox.

Mi dispiace tanto per l'inconveniente causato. Ora riceverai assistenza personalizzata in tempi rapidi.

Ho creato il ticket n. 103302550 per il tuo problema. Il messaggio del ticket verrà inviato alla tua email relativa all'account LITB. Si prega di esaminarlo, aspetteremo la tua risposta.

È un piacere aiutarti!

Sinceramente,
Megha
Servizio clienti Lightinthebox

Germany
1 review
0 helpful votes
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Weihnachten
December 27, 2024

Wie immer ein Superprodukt in erschreckend schneller Lieferzeit vom Top-Verkäufer, herzlichen Dank und jederzeit gerne wieder!

Date of experience: December 26, 2024
Portugal
1 review
0 helpful votes
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I am extremely satisfied
November 19, 2024

They delivered a very nice and high-quality product with a fairly short delivery time. I am extremely satisfied

Date of experience: November 19, 2024
Italy
1 review
0 helpful votes
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Un marchio una sicurezza
October 18, 2024

Ho acquistato vari capi di abbigliamento e mi sono trovato sempre bene. L'organizzazione di consegna è sempre stata rispettata. I modelli sono veramente attuali. Agli inizi ho commesso qualche errore nel scegliere la taglia ma poi è diventato facile e non ho commesso più errori. Le stoffe sono veramente belle nei colori. Quindi continuerò ad ordinare tanti altri articoli sia per la casa che per la nostra famiglia.

Date of experience: October 18, 2024
Austria
1 review
0 helpful votes
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Im großen und ganzen super.
December 28, 2024

Ein toller Shop, hab schon viel gekauft aber diesmal hat meine Lieferung sehr lange gedauert. Ich dachte schon meine Bestellung kommt nie an aber kurz vor Weihnachten war es da. Es war alles perfekt, gut verpackt und die Größe passt.
Lieben Dank!

Date of experience: December 27, 2024
Bulgaria
1 review
0 helpful votes
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Impressive offers
August 16, 2024

I love shopping on this site. There are always interesting offers and models in flash sales.
Deliveries are on time.

Date of experience: August 16, 2024
Belgium
1 review
0 helpful votes
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Mon dernier colis reçus et autre.
February 9, 2025

Mes commandes, trois montres et plus tard matérielles pour le travaille des montres. Les colis super la livraison impeccable et dans les temps.

Date of experience: February 9, 2025
Italy
1 review
0 helpful votes
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Acquisti
October 17, 2024

In LightlnTheBox ho trovato articoli introvabili da altri siti specie riguardanti accessori per serate e/o occasioni particolari ( serate musicali, cerimonie eccetera) e sono rimasta soddisfatta.Anche per i tempi di attesa.Consigliato.

Date of experience: October 16, 2024
Uganda
1 review
0 helpful votes
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Awesome experience
October 24, 2024
Updated review

The whole process, from sorting, quality check, packaging and all steps through,till the last step when am texted informing me that my package arrived and ready for delivery. Brings me smiles.

Date of experience: October 24, 2024

Good customer care and good delivery of products
July 2, 2024
Previous review

I have had some customer issues from time to time but they have always been on time in servicing my complaints. Also my products are always in stipulated time.

Date of experience: July 2, 2024
Switzerland
1 review
0 helpful votes
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Neue Bewertung
December 24, 2024

Meine Bewertung habe ich bereits zu einem früheren Zeitpunkt abgegeben.

Date of experience: December 24, 2024
France
1 review
0 helpful votes
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Perfect
October 9, 2024

I received exactly what I needed and used it as easy as hoped

Date of experience: October 8, 2024
Norway
1 review
0 helpful votes
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Dørmatte
January 21, 2025

Dørmatta var fin, men jeg syntes den var litt for tynn. Tror ikke den varer så lenge, før det er hull i den og prisen var litt for høy, når jeg ser på kvaliteten på dørmatten.

Date of experience: January 21, 2025
Italy
1 review
0 helpful votes
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A good quality at a nice price!
September 5, 2024

I've bought some light trousers and a polo T-Shirt always on line and at a nice price: I'm usually wearing those items even in such hot Italian weather during Summer

Date of experience: September 5, 2024
Israel
1 review
0 helpful votes
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Measurements are not good
November 26, 2024

I paid for the option for a custom dress and the measurements are not good. I had to pay extra for alterations.

Date of experience: November 26, 2024
LightInTheBox F. LightInTheBox Rep
6 months ago

Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket # 103244769 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Megha
Customer Service Lightinthebox

Poland
1 review
0 helpful votes
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Out of quality, not working
November 26, 2024

The product i bought does not work. And although i bought two the same products they were different - in size and in colour. Not recommend

Date of experience: November 26, 2024
LightInTheBox F. LightInTheBox Rep
6 months ago

Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket # 103244770 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Megha
Customer Service Lightinthebox

Belgium
1 review
0 helpful votes
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LIVRAISON ET TEMPS D'ATTENTE
January 21, 2025

DELAIS RESPECTES ET LIVRAISON PARFAITE RIEN A REPROCHER JUSQU A PRESENT

Date of experience: January 21, 2025
Italy
1 review
0 helpful votes
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Beautyfull
March 1, 2025

Veramente bellissimo ottimo prodotto e sopratutto spedizione velocissima

Date of experience: March 1, 2025
Italy
1 review
0 helpful votes
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Volevo farmi il regalo della Befana...e l'ho fatto...e sono rimasto senza parole sulla morbidezza dei capi acquistati,caldi, ben rifiniti un bel 10 ve lo siete tutti meritati...Fabrizio...

Date of experience: January 20, 2025