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Lensabl

Overview

Lensabl has a rating of 3.8 stars from 5,786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lensabl most frequently mention customer service, new lenses and great job. Lensabl ranks 2nd among Eyeglasses sites.

service
1,051
value
581
shipping
569
returns
242
quality
560
This company responds to reviews on average within 0 days

Instant Feedback

5,696 reviews
+344
How would you rate Lensabl?
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California
2 reviews
0 helpful votes
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No more scratched lenses!
September 3, 2020

Nicely done... think it's a little too expensive, but decided to splurge because I like my frames.

Date of experience: September 3, 2020
Arizona
1 review
0 helpful votes
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Thanks lensabl
December 3, 2020

Good work i really like the lenses that were sent to me.

Date of experience: December 2, 2020
California
1 review
0 helpful votes
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Great lenses added to my old frame
July 3, 2021

The lenses took a little longer than I'd like to arrive but they're great and work perfectly!

Date of experience: July 3, 2021
Louisiana
1 review
0 helpful votes
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Curved Lenses
February 3, 2023

Very professional, easy to deal with and affordable

Date of experience: February 3, 2023
California
1 review
0 helpful votes
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Perfect!
September 22, 2021

My glasses came back very well exactly the way I'd hoped they be. Thanks a lot!

Date of experience: September 22, 2021
California
1 review
0 helpful votes
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Good service
June 11, 2021

Their responded quickly to all questions and turned around my job timely

Date of experience: June 11, 2021
California
1 review
0 helpful votes
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I had some nomad frames from an earlier prescription and now they are my new favorite sunglasses!

Date of experience: February 5, 2023
Connecticut
1 review
0 helpful votes
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Wonderful
April 22, 2021

Everything went smoothly and the glasses turned out great!

Date of experience: April 22, 2021
California
1 review
0 helpful votes
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Love my new glasses
September 30, 2020

Turn around time was great they look better than originals

Date of experience: September 30, 2020
Oregon
1 review
0 helpful votes
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Great experience. Will use again!
October 4, 2023

Overall good experience. Would liked to have had more updates in process. Thanks! Will use again!

Date of experience: October 4, 2023
Sheridan C. Lensabl Rep
over a year old

Hi, Jeffrey!

Thank you for sharing your positive experience with Lensabl, and I'm glad to hear that you plan to use our services again.

If you have any further eyewear needs or feedback in the future, don't hesitate to reach out to our customer service.

Florida
2 reviews
0 helpful votes
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DB readers
August 24, 2021

Received my glasses on Monday. Just beautiful. Happy

Date of experience: August 23, 2021
Georgia
1 review
0 helpful votes
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Good job
September 29, 2020

It was a seamless experience. I am impressed with the service

Date of experience: September 29, 2020
California
1 review
0 helpful votes
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Excellent work
April 6, 2021

Excellent workmanship
Prescription is on point
Great to use for work

Date of experience: April 5, 2021
New York
1 review
0 helpful votes
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Extreme long wait for my lenses
June 23, 2023

Waited 2 months to get my order done, but i'm happy with it,
Extreme lack of communication

Date of experience: May 24, 2023
Megan H. Lensabl Rep
over a year old

We'd like to express our sincere apologies for the delay and lack of communication you experienced. We understand that timely delivery and good communication are vital aspects of the service we aim to provide and on this occasion, we did not meet your expectations. We're pleased to know that you are happy with your order, however, your overall experience is equally important to us. We are taking your feedback seriously and will be addressing this with our team to ensure improvements are made in our communication process.

We appreciate your patience and understanding during this time, and we assure you that your next experience with us will reflect the high standard of service that we strive to deliver.

California
1 review
1 helpful vote
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Bose alto lenses
March 5, 2021

I loved your work. It greatly improved my Bose frames to everyday wear.

Date of experience: March 5, 2021
Florida
1 review
0 helpful votes
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Effortless experience
September 25, 2021

Lensabl makes the entire experience effortless start to finish. It could not have been easier.

Date of experience: September 25, 2021
Nevada
1 review
0 helpful votes
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Lenses came out perfect.
November 13, 2020

Glasses came out perfect. No problems at all. Total time roughly 12 days.

Date of experience: November 13, 2020
New York
1 review
0 helpful votes
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5 STARS
September 23, 2021

Satisfied completely! Amazing job they did, I'm glad I found them

Date of experience: September 23, 2021
New York
1 review
0 helpful votes
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Excellent
June 12, 2021

Great to deal with! Kept me posted on my order throughout the entire process.

Date of experience: June 12, 2021
New York
1 review
0 helpful votes
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Basically life changing
September 3, 2020

Easy, affordable, super fast. I'll never go anywhere else to refill my eyeglass prescription.

Date of experience: September 3, 2020