The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Hello how are you my dear friend i need to help me
Doubt you can help us. Our payments are near $1700 a month@ 6.8%. We have not missed payments but do have to pad our savings account to make our monthly payments.
3 mortgage lenders. I doubt will work for me as I owe less then $10,000.
Not very well especially with rocket mortgage I think it's entrapment when they can't upfront tell you something that's very simple when I ask what the best APR interest rate without fees and etc. In general, they want me to continue with an application and that's just an entrapment. Companies need to be upfront when you know in general, especially if there's something that is basic and should be public information in their company
Simplicity the easiest platforms I've seen yet as far as lending goes it was so simple just click here click here you're all done and next thing I know you got money great product very impressed.
So far, questions have been clear and understandable.
I wanted rates to look on my own. Not have someone blowing my phone up.
Good morning n not ur fault there's no lenders in my area
Giving too much info before getting what was offered now i will have emails and unwanted phone calls
Too much info requested yet still no info provided( like DD i
I feel like your advertisement is a scam and just a way to lure people into giving their info. Shane on me dor trusting that I could actually educate myself on the market options and get a little more info without the fluff. Do not have anyone contact me from this lead. I am not interested. Waste of time.
So far boys fine hoping this will be available for me to get this grant it mean the world to me And my famile thank you
Well I really don't have any experience yet with any lone officer.
No hassle answer a few questions let the lenders call you
ClaimedI would see my rates but instead just listed a handful of companies that will call (and harass) me
Do far so good! I'm just starting so I got a ways to go
Fine for now. Just don't want pushy people calling me several times a day
Good web site. Easy to use and simplistic. Great flow to make sure that my time is saved by filling out the forms apart way!
No one ever wants to help I pay my rent every month never late but no one ever wants to help
You said I'd find rates in 2 minutes. That is not true.
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!