The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Quick and informative hope the end result is positive thanks
Stop offering hope to people with poor credit. It wasn't a waste of time because the process was fast. No options are provided to get more information on eligibility for programs.
You are wellness tried the needed, s peoples I am happy to you
Great app and easy to navigate from beginning to end
Was just looking for information, not to be referred to lenders and contacted
Easy to use but I don't see the rates, only the lenders.
Called # and the person couldn't get the doughnuts out of their mouth long enough to be understood
We shall see if anyone is available to lower my interest rates
You made it sound like this was a government deal and it's not. He said that the rate is 1.75 if you meet the requirements with good credit and then you don't give us an actual rate with an actual company and want us to go through this whole process which won't end up at 1.75 I'm pretty sure
So far it has been good. Just hope you can help me. Thanks
Fine, until the end of application, then left me hanging.
Thought I would be seeing rates from the lenders instantly.
Im just hoping it helps me out and not just a scam kike the rest
Courtesy wonderful service! I am going to try to be able to find a home and I am happy
Fine, but I need to know more. Just refinanced with rocket Mort. I want it as low as possible while rates r so low
I'm suppose to be taking a survey. I don't want to commit to anything.
You advertise that you will provide a rate, but you are just a shill to refer me to other companies. A waste of time.
I'm sure tired of false claims that I will hit enter and I will see my quotes... not really how it goes does it?!
It does not provide me any specific information other than the general things I could find with a few mouse clicks on line.
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Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!