The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Bc When I answered this I was to calculate a new house note. But all u did was send me lenders
The speed of service just blew me away!
You are my shinning#five star Aha!
I am concerned that I am going to be slammed with solicitation calls.
I was not wanting to provide my name.
This is only an inquiry!
100% #1 I've heard great things about you I'm happy to know I can fix up my home
Very good things go very fast dont know much more because it's new to me
Everything things ok so far very informative and a couple of sounds interesting.
It was fast. Now I will go to bed and hear from someone tomorrow.
Too long, the website doesn't work well, repetition was required to click on the correct answer.
Easy application. Not long and drawn out or adding for too much information... blood tyoe, urine sample, how long can you hold your breath under water, LOL
Kind words and mild-mannered and very helpful information
Good great super fantastic supreme awesome fabulous cute intelligence
Not enough information yet came up as an advertisement
I wanted to see rates not get a thousand phone calls.
Your system just gave me a list of lenders. Not even a list of valid rates, terms or costs. I could have done that with a simple google search. Now, I will most undoubtedly be inundated with spam calls and emails!
I would prefer to have an option to only be co tagged by email
I just wanted info about a loan! Not a bunch of lenders calling me as soon as i put my number in..
I think I do not like submitting my phone number and before you can close the site down, lenders are calling you, same day, same time.
This is not useful at all. This collects your information and you then get bombarded with phone calls and email from different lenders. Ridiculous!
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!