LegalTemplatesReviews 2,815

Due to system issues, my free trial wasn't canceled and my card was charged. I called and worked with Charles where he was very understanding and beyond helpful in issuing a refund. It's always a pleasure when people go out of there way to help!

I found their process of questions to fill in the documents very easy. I was able to complete my contract in a lot less time and I felt comfortable because I was able to save money that I would normally pay an attorney.

Great customer service and was really helping on helping me get my money back. Customer services was excellent and very business professional

The representative was direct, polite, and efficient at processing my request. I am actually pretty impressed I was expecting a much bigger hassle.

I tried this site and found it easy and fast, something I did not expect! A gentleman named Charles was very helpful! Thank you Charles!

Benjamin was Very friendly and very helpful.
Need to hire more reps like him.
He solved my issue in a very short amount of time.

Great customer service. Cancelation was quick and easy. Refund will be processed quickly I hope. Please allow till the end of the business day to cancel not to u the minute of order. Thank you

Benjamin handeled my call very profesaionally and all of my issues are resolved. Processed my refund perfectly.

I sent an email to legal templates customer service department when my credit card statement included an unauthorized charge for $39.95. Benjamin's reply to my email promised a quick refund if I submitted a positive review of their customer service. This is it... hopefully Benjamin was sincere and my refund will show up very soon!
Tammie B.

Legal templates is a great website for what you need to generate for legal paperwork. I used it to help my roommate and landlord generate the lease agreements he needed for the renters. A good company. With a monthly fee of $34.95

Bejamin was very polite and helpful regarding my refund and he explained to me very well what was happening and how i got charged and how he will help to resolve the issue

Called to get a refund due to my card was used without my knowledge. Was asked questions and they issued a refund. Helpful and willing to work with us.

I received excellent customer service from Benjamin when I called in with some questions.

Thanks again
Chris

Dodged my calls and then promised a call back which I never received.

First time home owner, needed lease templates, created a free template (as advertised) and then charged.

Scam

I really felt that Benjamin did a great job explaining everything to me and addressed my concerns on getting reimbursed for the amount that was taken out of my account.

This website is a great website for lawyers and paralegals who are just starting off. I did happen to find a similar website that was free. Danny did a wonderful job in helping me with my cancellation and refund request.

This is a great service and Benjamin was very prompt to reply to my request. Will definitely use them again.

Luisa

Not sure why a review is required to speed up my refund. Seems a little strange to me. Without a review I was told it would take 15 days for a refund and with a positive review it would be much quicker. Not a good way to do business.

This is a useful service and I experienced helpful and quick customer service by Benjamin. I think I will use the site in the future to conduct business and join for a memebership at that time! Thanks Legal Templates!