Bought LED grill light kit. Came with only 2 feet of electrical harness; won't reach the fuse box.
Great prices, excellent service! Quality products!
This company has the best quality and prices for your needs
Dear James G,
Thank you for taking the time to deliver positive feedback on your experience.
With your encouragement, we will continue to improve the high quality and commodity innovation route, and set a reasonable price. We hope you will accompany us on the way in the future.
Wiring didn't work wrong connector then they don't flash
Dear Rick J,
We appreciate your feedback, and we are delighted to have been able to assist you in resolving your issue. Your satisfaction is our top priority, and we are committed to providing you with the best possible service.
We understand that communication via email is essential for addressing any further questions or concerns you may have. We have reached out to you via email to continue our support and ensure that all your needs are met.
If you have any inquiries or require assistance, please do not hesitate to contact us at support@ledfactorymart.com. Rest assured that we are dedicated to responding to your emails promptly, typically within 24-48 hours.
Once again, thank you for choosing. We look forward to assisting you further and providing you with a seamless experience.
Warm regards
Customer Service Team
Led Factory Mart
Shopping was easy and only took a few days to receive them
Dear Jimmy S,
We wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your kind words about our products are truly appreciated, and they inspire us to continue delivering great quality products to all our valued customers.
Easy install, doesn't fit well in the fuse box for my vehicle but not that big a deal.
Never got my discount applied to this order………very disappointing
Remote spot light shipped fast and so far works great.
Dear Scott Johnson,
Thank you so much for taking the time to share your feedback with us!
If you ever need additional guidance or have any questions in the future, please don't hesitate to reach out. We're here to support you every step of the way, and we're grateful for the trust you've placed in us.
I'm waiting for many time, because seriously I need this item
Dear Virgilio A,
Thank you for your feedback.
Your parcel was shipped out already, the tracking number is 784033978955.
The package was delivered on September 25.
For more shipping details, please check the link here→ https://www.fedex.com/fedextrack/?trknbr=784033978955&trkqual=2460209000~784033978955~FX
Please feel free to contact us if you have any more questions.
Fits perfectly and has a draw string to keep the cover blowing off
I received my order in a timely manner, but the lights are not working
There were no instructions for installing the fog lights
Dear Curtiss W,
Thank you for reaching out to us with your feedback. We genuinely appreciate your input, and we're committed to ensuring a smooth and successful installation process for you.
We're sorry to hear that you didn't receive the installation instructions with your fog lights. To address this promptly, we've already sent the installation instructions to your email. Please kindly check your inbox, including your spam folder, in case the email was filtered there.
If you have any further questions or need additional assistance with the installation, please don't hesitate to reach out. Our team is here to support you and provide any guidance you may require.
Took about 10 days since my order to actually ship
Dear Joey L,
Thank you for your feedback.
Firstly, we would like to extend our sincere apologies for the delay you experienced in the processing and shipping of your order. Your time is important to us, and we deeply regret any inconvenience this may have caused you.
We understand that prompt delivery is crucial, and we offer multiple transportation options to accommodate our customers' preferences. In your case, your order was shipped using FedEx, with an estimated delivery time of approximately 7-10 working days.
For more detailed information regarding our shipping policies and delivery times, please refer to the following link: Link to Shipping Policy
We genuinely appreciate your understanding and patience during this time. If you have any further questions or require additional assistance, please do not hesitate to reach out to our customer service team. We are here to support you in any way we can.
Warm regards,
Customer Service Team
Led Factory Mart
Quick and easy transaction, will buy from again if product is very good
Great experience, fast shipping, items are better than expected.
The shipping times are awful, nearly three weeks is way too long to wait.
Real nice fog lights, I really like them specially the turn signal feature
Was very impressed. Despite coming from overseas, shipping and delivery were pretty quick.
Overview
LED Factory Mart has a rating of 3.7 stars from 740 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights and good quality. LED Factory Mart ranks 17th among Auto Parts sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Alan D,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Look forward to serving you again!