LDProductsReviews 197

Be VERY CAREFUL - Black Ink Cartridges LEAK - HP564XL...

Be VERY CAREFUL - Black Ink Cartridges LEAK - HP564XL - Had TWO go immediately & back to back upon opening and removing seal.
INK EVERYWHERE! Customer Service willing to replace - but only in the USUAL postal manner - no urgency! They PROMISED overnight UPS shipping - then received an E-Mail 2 hrs. Later confirming regular delivery via US Postal Service with delivery in 5 days! A call to their management fell on VERY DEAF ears - no interest in stopping earlier order and replacing with overnight shipment! DO NOT TRUST the ink cartridges and DO NOT TRUST their Sales Office personnel or promises. Find yourself another source before you also lose a printer!

Ordered an HP 02 Black Cartridge placed on 06/22/2016, for my Mother. Today, 27 July 2016, she attempted to replace and insert Black Cartridge into Printer. Printer indicated Cartridge was damaged due to being Expired. Fumbled around with printer and eventually inserted another new Cartridge, which worked as specified. Wrote InkCartridges Company and they indicated THAT IT IS AFTER 30 DAY WARRANT, THEREFOR YOU ARE OUT OF LUCK... IT IS Out of POLICY AND YOU NEED TO MOVE ONWARD. NO LONGER OUR PROBLEM.

Color is poor, lines in text and pictures and now nothing at all. Had to replace with Epson cartridges and all is good again. Got on their chat today with "Jeffrey" and he couldn't help me because his computer was down so he wanted me to call the customer support line. I said that I would not wait in que, but if they wanted to call me, that would be fine. I gave them my cell number and was assured that customer support would call me within 15-30 minutes. Never happened! Extremely poor quality product and customer support. $50 bucks down the drain! July 25: I WAS contacted via message a week ago but email must have either been deleted or went to my trash file. So, they did respond and we are currently in communications.

Sooo frustrating! You think you are saving some money by buying their replacement cartridges, but beware! It costs you more in the long run because they don't even work! Never again!
Once you discover that the product is useless, they want YOU to pay to send them back for CREDIT! Who wants to re-order a product that doesn't work? Not me!
Save yourself a lot of grief and just buy from Staples or Costco or any other establishment. A few extra dollars for a lot less grief is worth every penny.

Do not buy from this company regardless of the price. I had several defective toner cartridges for my HP CP3525 "blow" magenta toner inside the printer. It is a mess to clean the printer. I had 2 bad black toner cartridges not be able print "gray" shading on an Excel worksheet. I had another cartridge have a bent gear shaft. Their website search engine does not work correctly. It matched the wrong color cartridges with the correct black cartridge on my last 2 orders - Aug 2015 & Jan 2016. They would only authorize the return of 3 of the 4 cartages. The opened (unused) cartridge does not fit in my printer. They lost a 4 year customer that spends about $1,000 per year with them for their remanufactured cartridges. There are several other companies that sell remanufactured cartridges in the same price range.

Bought a replacement drum from this company on 11/3/15 for my Brother HL-2280DW all in one printer. I received it in just a couple of days and installed immediately. I noted that as soon as I began to use it that my printed copies came out too light. I changed the preferences to max quality but still printing too light. Kept getting lighter with use and time so I called customer service at this company last night. The rep I spoke with tried to tell me that my problem sounded to her like a toner cart problem and I told her that I had just bought a new Brother OEM cart and installed and that would not be the problem. She wanted to argue the point and then wanted me to go through a series of tests beginning with unplugging my printer which I explained would be near impossible the way my office was set up. At no time did she offer to send a replacement drum so I finally gave up, thanked her for her time and terminated the call. Lesson learned, never buy anything from this company again!

Terrible. I ordered toner based on my printer model number. They sent me the wrong toner and the cartridge would not fit. I called them up and wanted to send back the toner and swap it for the right cartridge. They refused to do so and would not issue a credit. I has ordered several things in the past from them. Do not do business with these people as they are crooks. I should have looked at all the other bad reviews on how they operate. Tell your friends not to order from them it is the only way companies will learn.

I bought four in cartridges from this company. HP 62 in color and black. The black worked fine and were 100% filled but the color inks were not filled completely. One was 25% filled and other was 50% filled. I did not understand why my colored ink levels were so low and I just put in this new ink. RIP OFF. Went and bought the expensive colored in in Walmart after trying the two colored ink they sent and the ink level for that ink was 100%.

I have used LD products in my two Canon printers for years. They perform well and are a bargain at the price. However, my last order (last May I believe) included a three G&G cartridges instead of the LD cartridges. Two failed to operate in my Pro 9000 II and one was leaking as I was taking it out of its package. I order some more the other night and they were delivered tonight (fast service). There were three G&G cartridges among the 20 that I purchased. After a call to customer service on Monday, I will be returning those three for either replacement or refund.

I have used this company for my printer needs for many years. Excellent products and fast shipping. What more can you ask for?

When I made a purchase on this site the shipping was noted as 1-3 days, I ordered on a Sunday night. The order confirmation came on Monday the 20th with a tracking number. On Tuesday it finally showed activity. It had left LA. It also showed a delivery date of Friday 5 business days after I ordered. I thought ok not that big of a deal but then Friday came and went and still no delivery when I called there rep was not concerned and said once its shipped there is nothing they can do. I held for a manager on the phone 15 minutes, she says she's putting me through and I get Voice mail. These people are right up there with the Cable Co.

Just an update, the product doesn't work either, what a scam!

The beware is not whether they fit or produce good quality prints, but clearly after two years of buying cartridges from them they put the wrong labels on certain cartridges. I order T127 series Extra High Yield cartridges. What they delivered was High Yield cartridges in Extra High Yield boxes. Six delivered this way in my last purchase. Have spent four days talking with three different people who don't know what their talking about. Their answer - it was a label problem only. I am supposed to believe that these are the only cartridges they have shipped out with a label problem. I am not getting the Extra High Yield out of these cartridges, which defines something is not right and they refuse to compensate their customer for deceiving them and selling replacement products with replacement products. Beware! Check your cartridges not only for form and fit, but cartridge box and cartridge labels. Your not getting what you paid for.

This company sent me ink cartridges that they swore would work in my printer; they did not, so we sent them back using their return label (which does not have a bar code, so the Post Office cannot give you a receipt). I waited and waited to get a refund, and finally contacted them. They sent me an email stating they recieved my items and were issuing a refund of $48.55. I waited and waited again, and finally filed a dispute with my credit card company, who gave me an adjustment for the charge. Meanwhile, this company has never issued a refund and now are telling me they did not receive my return. They are a scam and just want your money. If you cannot show you returned something (i. E., with a receipt), they can say you never sent it. Good reason for not having a bar code on their return shipping label. I will NEVER do business with them again; try Swift Ink - they are great.