The overall reputation of the company is marred by significant customer dissatisfaction, particularly regarding customer service and order fulfillment. While some long-term customers have praised the quality of products and a previously reliable return policy, recent experiences indicate a troubling decline in service efficiency, with numerous reports of delayed shipments, unresponsive customer support, and challenges in processing returns. The sentiment reflects a growing frustration among customers, suggesting that the company risks losing loyal clientele if these issues are not addressed promptly and effectively.
This summary is generated by AI, based on text from customer reviews
Ordered 2 color cartridges for my HP printer. The copy comes out mostly blue, put in 2nd cartridge and got the same results. I will not order LD products again.
The warranty is for only one year threrefore never order more than a one year supply. They will not take back unused cartridges. I did not replace my cartridges upon receipt. I did not have any problem until the ink level was less than half, now I can't print in black and my colors are streaky.! I can not recommend these cartridges to anyone! BEWARE!
Avoid. When buying replacement toner, I decided to give LD a try. Huge mistake. While the cartridges were about half the price of OEM, one would not physically fit in my machine, one failed after a week, and a third (magenta) failed after printing only 100 pages of black text. All of their cartridges also leak toner, and rapidly filled my waste toner cartridge.
I have been buying LD ink cartridges online for two years from 4inkjets.com. My HP printers can sometimes be cranky and won't accept LD remanufactured cartridges for whatever reason. I've always gotten postage paid on returns and free replacements. 4inkjet representatives have always treated me courteously and have been very helpful
I guess some people haven't been as lucky as I have... I've used LD ink cartridges for years and haven't had a problem. I've saved lots of $$$, so I'm happy. And I don't work for this company, I'm a teacher who doesn't make a lot of money ;)
Ordered 3 Cartridges for my Stylus Epson NX100
Found Out They Sent Me the Wrong Ones!
Now... They Will Not Take them Back Because I Opened Them!
How Else Do You Find Out if they Fit! Duhhhh!
I, will Never Do Business with a Company that is Not willing to Help Their,
Customers! So Much for LD PRODUCTS BEING CUSTOMER FRIENDLY! DO NOT BUY FROM THEM!
Spider
False advertisements on $25 gift card promotions to recommend a friend. LD products generic inks use to work really well and save you money. Now some of their packaging has changed and cutting corners resulting in leaking or clog printers. It's not worth the mess.
I have been ordering replacement ink cartridges for almost 4 years for two different printers. One is an HP and the other is an Epson. I have never had a problem with the remanufactured cartridges and in fact do not really notice that they have less capacity. In other words I seem to get the same number of pages as when I used the OEM cartridges. The prices that LD products offers are extremely reasonable especially when buying in bulk. For my HP printer which I use more often I buy a bulk box as the savings are quite substantial. I do not notice any problems with the shelf life even if the expiration date is passed. I just keep the cartridge in and my printer runs just fine. I do notice that my Epsom printer seems to be an ink hog but frankly it was the same way when I was using OEM cartridges so I think it is just a function of the inefficiency of the Epson printer. I had similar problems with another Epson printer so I think it is a function of using a printer that has a higher efficiency rating for ink usage and my HP printers typically do not give me problems.
I will continue to use LD products for all my printing needs and always refer my friends to their site for the great deals and great customer service.
I have used website over the years for inkjet and monochrome laser printers. As I have both for color or black & white (laser printers) to do certain tasks in my home. One item of note is, I have an Epson Stylus C82 inkjet printer. I purchased it back in 2004. And is still compatible with Windows 7, never a problem. Other than a few cleanings, no issues with it. Point of mention: Epson is usually the first brand to have "generic" brand inkjet cartridges available. Not only does LD Products still have them available. It now only costs me about 1/2 than brand name catridges. They regularly have bulk inkjet cartridge savings deals. If my memory serves me correctly, any order over $99 has free shipping as well. Not hard to attain when it comes to printer accessories. Oh, and the shipping time is pretty speedy as well.
Very disappointed. For the 3rd time in a row I was sold a defective remanufactured laser printer cartridge. The company refused to replace it. Do not recommend.
LD Products is an online source for printer products. They solicit by e-mail. I ordered from LD Products for years for my small businesses. After all that patronage, they REFUSED to replace or even discuss a cartridge that arrived defective and unusable. DO NOT DO BUSINESS WITH LD PRODUCTS.
Great prices for inks. I bought generic version inks for by Brother MFC 210 printer, and the inks worked as well as expected for generic inks. I had to clean my printer heads more often that I probably would need to with original inks, but the site does sell original inks, and I did choose to use the cheaper option. Definitely saved me a lot of money in the long run.
LDPRODUCTS.com is a SCAM, they are using a website of their own www.ink-printer-cartridge.com to give you raving reviews on their own ink cartridge companies/websites which are www.4inkjets.com, www.123inkjets.com, www.clickinks.com, www.inksmile.com, and www.inkgrabber.com If you look at each of these websites like I did, you will see they are the same company. How can any legitimate company try to fool you in reviewing their own websites? LDPRODUCTS.com and their other websites are a SCAM!
There are a million sites on the internet to buy inks and toners. I found this site awhile ago and they have been very good at supplying me with HP ink well below what I used to pay from HPdirect. Same product and very useful site to any business owner.
Answer: Hello Calvin, thank you for contacting us regarding your printer cartridges inquiry. We appreciate your interest in our products and your effort to find a solution for your printing needs. If you want to place an order, you can do it online at our website (https://www.ldproducts.com/) by adding the items you need to your shopping cart or you can do it over the phone at 888-321-2552. Thank you again for considering our products!
Answer: Hello Anita, we can certainly accept cartridges for recycling! Rather than shipping those cartridges back to us though, there may be some better options available for you. Typically, we recommend taking the empty cartridges to your local office supplies store such as Target or Staples. You may also check out earth911.com for more recycling information. If the these options do not work for you, that is no problem! Please feel free to ship them to us and we will pass them onto a recycling facility for you. If returned to us make sure to mark clearly "For recycle only" on and inside the package. Please send us a private message so we can provide you instructions. We are not able to offer shipping labels or monetary compensation, but you can still feel good knowing that you are helping to keep our environment stay green. We hope this information has been helpful.
Answer: Hello Anita, we can certainly accept cartridges for recycling! Rather than shipping those cartridges back to us though, there may be some better options available for you. Typically, we recommend taking the empty cartridges to your local office supplies store such as Target or Staples. You may also check out earth911.com for more recycling information. If the these options do not work for you, that is no problem! Please feel free to ship them to us and we will pass them onto a recycling facility for you. If returned to us make sure to mark clearly "For recycle only" on and inside the package. Please send us a private message so we can provide you instructions. We are not able to offer shipping labels or monetary compensation, but you can still feel good knowing that you are helping to keep our environment stay green. We hope this information has been helpful.
Answer: Hi Martin! We are so sorry for the faulty ink cartridges you received from us. Not to worry, we can definitely send you a brand new replacement, as you are covered by our lifetime satisfaction guarantee. Please contact us through email, livechat or call us at 888-321-2552 for immediate assistance, and one of our representative will be more than happy to further assist you. Have a great day!
Answer: Yes, as long as your printer is compatible with 952XL ink cartridges. We can definitely check and assist you in order placement. Please contact us through email, livechat or call us at 888-321-2552 for immediate assistance, we will certainly be here to assist you!
Answer: We're very sorry if you haven't received your order yet! We work very hard to ship orders on the day that they are placed and delivery takes 3-5 business days. Sometimes delivery couriers does experience delays that are out of our control. Feel free to contact us through email, livechat or give us a call at 888-321-2552, so we can track your order and better assist you with this issue. We're happy to help!
Answer: We're very sorry if our products are not working with your printer! We definitely want to check this out and take care of you. Our products are covered by our 100% lifetime satisfaction guarantee. Please contact us through email, livechat or call us at 888-321-2552 for immediate assistance, we will certainly be here to help and hope we can make it right with you!
Answer: Good question, you can use any model of printer as all printer should take remanufactured or compatible ink/toner cartridges, and using after market products will not void your printer warranty just because you choose to use compatible, third-party products. Should you have any other questions or concerns, please contact us through email, livechat or call us at 888-321-2552 for immediate assistance, we will certainly be here to assist you!
Answer: We appreciate your interest in doing business with us, Ricky! We're happy to inform you that have a compatible and original toner cartridges for your printer model. Here's the link for the list of toner cartridges compatible with that model https://www.ldproducts.com/Canon/Laser-Toner/ImageClass/MF416dw/10361-Printer.html Should you have any other questions or concerns, please contact us through email, livechat or call us at 888-321-2552 for immediate assistance, we will certainly be here to assist you!
Answer: The clear piece of plastic covering the nozzles at the bottom of the cartridge. Do NOT remove these clear pieces of plastic, the printer will puncture these during the charging cycle. Just make sure the nozzle has been punctured properly, to ensure that the ink will flow correctly. Should you have any other questions or concerns, please contact us through email, livechat or call us at 888-321-2552 for immediate assistance, we will certainly be here to assist you!
Low Everyday Prices on Printer Cartridges! Shop LD Products for superior printer ink cartridges and toner cartridges at Big Discounts. SAVE up to 75% on top printer brands like HP, Canon, Epson, Brother and more.