Overview
Laser Co has a rating of 4.5 stars from 574 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and good communication. Laser Co ranks 11th among Electronics sites.
Instant Feedback
Prompt delivery, arrived without damage,
Works as expected
My initial order was 2 connect smart wifi plugs + 4 security sensors. My order was modified and the cost of 2 connect smart wifi plugs was refunded (with no email or intimation). The 4 sensors were delivered with one of it being a proximity sensor instead of a security sensor (one that I've never ordered). I'm yet to check how the stuff delivered will work. So far, not impressed.
Thank you for your feedback, Murali. We understand your concerns and are reviewing what happened with your order. We’re committed to resolving this for you and ensuring everything is as expected. Please reach out to us at support@laserco.com.au so we can assist you further.
Arrived in loose packing. Did not work. Not worth the money. Very disappointed
That’s not the experience we want for our customers, Vicki. Please reach out to support@laserco.com.au, and we’ll be happy to assist in resolving this for you.
Very impressed with the quality and features of this speaker. Enjoying the customizable messaging panel. The power on and Bluetooth connection voice has an Australian accent. How cool is that! Nice work Lazer Corp. Thanks also for the unexpected bonus earbuds and lightning cable.
Thanks, Kevin! We’re thrilled you’re enjoying the RGB Party Speaker and its features, especially the Aussie accent! Glad you liked the bonus earbuds and cable too. Enjoy the tunes! 🎶
Easy to order online and received them in a timely manner
Thank you, Annie! We're glad the ordering process was smooth and that your iPad keyboard covers arrived on time. Appreciate your support!
Great product, works really well. Very pleased!
Excellent communication from placement of order through to shipping.
Thank you, Cameron! We’re thrilled to hear you’re pleased with the projector and that the communication met your expectations. Enjoy your new product!
Item arrived on first eta day. Very happy first time customer
Thanks, Vicki! Great to hear your order arrived right on time. Welcome aboard—we appreciate your support!
Clock radio arrived in a timely manner. Easy to operate. It would be preferable to be able to delete radio stations that are not required.
Early days but this is the best clock radio I have bought. Time will tell.
Thank you, Michael! We're glad to hear you're enjoying the clock radio so far and appreciate your thoughtful feedback on station management. Wishing you many great experiences with it!
Your staff were nice and helpful, but it was a disappointment to receive a faulty item, to then find there was no replacements available. A refund was given which is appreciated, but ultimately my daughter was let down to hear there was no way to get her a cute purple CD player.
Thanks for sharing your experience, Nick. We're truly sorry for the inconvenience and that we couldn't get your daughter the purple CD player she wanted. It's disappointing when things don't go as planned, and we understand how important it was to find that specific item. We appreciate your patience and understanding, and we're glad our team could assist you, even though the outcome wasn’t what you hoped for. We value your feedback and will use it to improve our service. If there's anything else we can do for you in the future, please don't hesitate to reach out.
Great service. Good Price. Camera and Monitor were exactly as described, easy to fit, although really made for the wider number plates, not the slim ones. Just had to tweak things a little and hey presto.
Rear view image is great and working fine. Thank you all.
Thanks for the glowing review, Peter! We're delighted that you're happy with the service and the products. It’s great to hear the rear view image is working perfectly. Thanks for the heads-up about the number plates; we'll keep that in mind for future improvements. If you need any more tweaks or have any questions, feel free to reach out!
Delivery was timely but making the unit operational is still a bit of a challenge for me. I have three units installed and working already but the printing of the instructions pamphlet is a bit small and made the installation/ operation unnecessarily tiresome.
Thank you, Jim! It’s great to hear you’ve got three units up and running. We’ll take your feedback on the instruction pamphlet into consideration to improve future user experiences. If you need further assistance, don’t hesitate to reach out!
Website was easy to use and got my delivery promptly.
Thank you, John! We’re pleased to hear you had a smooth experience with the website and prompt delivery. Great to have you with us!
I bought the camera as an add on for the screen unit I purchased previously from a retail auto supplier, and it all works well. The price for the two items was quite reasonable. Thanks.
Thanks, Santino! Great to hear the camera works well with your screen unit and that you're happy with the price. Appreciate your feedback!
Cheap price. But sound not too good si will need a speaker. Overall my kids love it can watch movie before sleep.
Thanks, Yoni! We're glad your kids are enjoying watching movies before bed. If you ever need a speaker for better sound, we're happy to help. Appreciate your support and feedback!
Disappointed to have an account automatically tested for me. It is a sure way for hackers to obtain my data if your database is hacked. This practice should be illegal
Thank you for your feedback, Roland. We understand your concerns and take data security very seriously. Our system is designed for convenience, but we appreciate your input and will review this internally. If you’d like assistance managing your account settings, please reach out to support@laserco.com.au.
Good camera floodlights. Not as bright as eufy but still bright. Motion sensor very sensitive so lights turn on very frequently, trying to understand how to make it less sensitive. Error when trying to upgrade firmware, trying to fix
Thank you, Chris! It’s great to hear you’re finding value in the camera floodlights. We appreciate your feedback on brightness and sensitivity, and if you need help troubleshooting the firmware update, feel free to reach out—we’re here to assist!
I purchased 4 chargers for my phone and none of them work. I have been given the runaround from the company with no assistance. Why should I have to keep filling out online forms to get a bloomin ra number for the company to accept my return.
Thank you for sharing your experience, Helen. We sincerely apologize for the inconvenience you've faced. Your concerns about the returns process and product performance have been noted, and we’ve taken immediate action to address them. We’ve already processed a full refund for your order. Please feel free to reach out if you have any further questions or concerns. Your feedback helps us improve.
This has to be one of the very best companies in the world. I ordered my item late on a Sunday evening, everything went smoothly and the delivery came early Tuesday morning. There are not many companies that can match that level of efficiency or promptness. Well done. I hope Laser prospers as it should.
Thanks for the awesome shoutout, Cathryn! We're thrilled to have impressed you with our service. Early delivery is just one of the ways we like to keep things exciting. Here's to more smooth and speedy experiences with Laser!
Ordered two controllers for a device.
Enquiry sent was resolved in a very professional and timely manner.
Product arrived safely and as advertised.
Very happy w/ purchase and service received.
Thanks! :)
Thank you, Ashley! We're delighted to hear you had a great experience with our service and that your controllers arrived safely. Enjoy your purchase! 😊
Easy to search and use plus great value with the special on the website.
Thanks, Brendon! We're glad you found the site easy to use and enjoyed the special offer. It's great to hear that our devices have been a good fit for your setup. Appreciate your support!
The LASER difference
Our customer support team is on hand to streamline the process and offer expert advice around the clock. Always at the forefront of digital innovation, we respond quickly to changing consumer demands and retail trends. With global partnerships and manufacturing facilities in Hong Kong and China, we’re your eyes and ears on tomorrow’s technology.
Our values
We embrace change.
With our finger on the technology pulse, we’re always several steps ahead of emerging technology trends and consumer trends. We’re always searching for new ways to innovate.
We are decisive and agile.
We provide timely responses to your needs and deliver the latest technologies to market sooner. We never lose sight of tomorrow.
We are curious, flexible, and innovative.
We take pride in our flexible, tailored approach. You can count on outstanding customer service – whether we’re working with you locally, in New Zealand, Hong Kong or China.
We listen, understand, and deliver.
Driven by our customers’ needs, we go beyond to exceed expectations.
We boldly find new ways to succeed.
To us there are no problems. Only solutions.
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- Macquarie Park, NSW, Australia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks, Arvin! Glad to hear everything arrived safely and is working as expected. Appreciate your support!