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LaLa Mira

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New Jersey
12 reviews
6 helpful votes
Follow Judy S.
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So, so disappointed. The dress looked perfect for my daughters wedding. I ordered the dress in a different color. The long sleeves were 3/4 & the soft lace overlay was more like a straight jacket. Been trying for over a month to get a refund. Their customer service is worse than the dress. Their suggestion is for ME to resell it

Date of experience: November 5, 2018
California
1 review
2 helpful votes
Follow monalynn g.
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I bought a dress for my daughter to wear for a wedding. It was supposed to be custom made so you would expect that it would fit. Of course it did not. The product is not the same as the picture. The quality was very poor. The color is not the same. I order a red dress but it is more of an orange red. I asked for returns but they said they will not take it back. They said i could have it altered to my expense, give it to one of my friends or sell it. This piece of sh*t is the worst customer care ever. I should have considered the reviews i read from this site.

Date of experience: May 21, 2019
Canada
1 review
18 helpful votes
Follow debbie d.
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You're really taking a risk with this company. BUYER BEWARE! I ordered a dress and it came in 2 weeks looked NOTHING like the photo. It was supposed to be fitted sleeves and they are oversized looks like a clown dress.the beading was hot glued onto the dress and it was covered in hot glue threads. The zipper is very sticky and it takes a while to get it zipped. The fabric is cheap. Don't believe the website! The reviews on the website are fake. The images are fake. The customer service is very rude. Hopefully PayPal can help me.

Date of experience: November 6, 2020
GB
3 reviews
8 helpful votes
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Avoid
October 29, 2019

Update... still fighting refund 05/03/20, and have a legal case. Been told all those unhappy keep fighting for refund. This company are thieves. Ordered dress, arrived after delay, lovely dress and as described. Size correct however still too big. Asked to return and told need pics of proof it doesnt fit. Put on dress, photo taken and sent, then told no refund as dress has been tried on! Entrapment. Scam. Fighting for refund details, head office and legal team details. Awful.

Date of experience: October 29, 2019
Ohio
1 review
1 helpful vote
Follow Renee R.
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I ordered 2 dresses online from this company. Immediately after receiving the dresses, I contacted customer service (as written in policy to reach out within 7 days of receiving items if not satisfied). The dresses are made of cheap material, color was not what I ordered and the size was not accurate. I ordered 2 dresses and both dresses were cheap and junk! Customer Service was terrible! They said they will not return the dresses and I could go to a local tailor to have sizing fixed. If they knew anything about clothes, they would know that you can't add material to a dress that can't zip up. Where am I to get this cheap material matched in color? I am not usually one to bash a company. I usually do better research prior to ordering. Shame on me for trusting this company! Never again!

Date of experience: September 7, 2018
Ohio
1 review
0 helpful votes
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Don't buy!
July 27, 2021

Don't buy from this site Weddig dresses. I order one and it is nothing like the pic. The dress is flat looking and cheap! One of my bust are way bigger than the other one because they have it sowed very odd. I have been emailing them to get my refund and they keep telling me there is nothing wrong with the dress. To keep it and just sell it! Wow! I've asked to speak to the owner and they will not give me the contact information! Beware if you want to do returns. I am very displeased with this company. What you pay for is what you get, cheap for cheaply made.

Date of experience: July 27, 2021
France
1 review
0 helpful votes
Follow Krca S.
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The dress is expertly made! It is more beautiful in person! The lace broquade is stunning! It easily is one of the most beautiful dresses I've ever seen.
If I had anything to do different, I would pay the 19.99 without question for the tailoring because at 4'9... it is very long on me... now I have to find a tailor that can cut the excess off from the middle of the dress! So worth it! My husband was overwhelmed at how beautiful the dress is!

Date of experience: November 13, 2018
Illinois
1 review
3 helpful votes
Follow Deanna G.
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The flower girl dress I ordered was nothing like pictured material very thin and flowers droopy hanging off dress even though they're return policy says they accept returns within seven days they kept responding back with messages saying that it's normal to expect the product to be slightly different Than pictured, I am out $80 for a dress that my daughter will never wear.

Date of experience: June 20, 2018
Georgia
1 review
6 helpful votes
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Horrible
May 18, 2021

Ordered a rose gold dress for my daughter wedding 152.00 dress the dress came it was gold the little gold things were falling off it. Totally wrong didn't look anything like the picture. Emailed them to return the dress they emailed me back and said to sell the dress to a friend. I am stuck with a dress I can't wear to the wedding and now I have to spend more money to buy a dress for the wedding. Please don't every buy anything from this bull$#*! company.

Date of experience: May 17, 2021
New York
1 review
0 helpful votes
Follow arickert m.
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I absolutely loved this dress. I wore it for my senior prom, and I got so many compliments on it. When I had worries that it would come in on time, they made my order a priority to get it to me on time. The dress fit me perfectly and there was not a si gle thing wrong with it. Definately would order a dress from here again.

Date of experience: April 24, 2019
Virginia
1 review
0 helpful votes
Follow Rachael R.
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I received my dress and it is so gorgeous. I just love it and can't wait to wear it. I will be passing this dress down to granddaughters one day for sure. They worked with me wonderfully. Gosh, I can't say enough good about them. My wedding date had to be moved up a month and I contacted them and they came though for me. Bless Them all.

Date of experience: May 8, 2019
Alabama
3 reviews
5 helpful votes
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Scam artist at it's best
November 13, 2019

I purchased a dress in October. I tried to cancel it 1hour after ordering. I could not submit to cancel because the website wouldn't let me. Contact info was only by email. I still have not receive my dress and it's November. And I paid for express shipping. Don't order from this site period. They take your money. I have learned my lesson. Read the reviews before ordering. Still to this day my order details say my order has not been shipped. But they took my money.

Date of experience: November 12, 2019
Illinois
1 review
18 helpful votes
Follow P N.
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Poor customer service
March 28, 2020

Wish they would have been up front and completely honest about their return policy before I made a purchase. Did an online chat w a representative prior to placing and an order and they assured me that I could work with their customer group for any return. When the dress arrived and was the wrong fit and cut they said that it was my problem and they made the dress perfectly. They told me to keep it and try to sell it myself.)150 dress! Their customer service is poor and not a company I would ever purchase from again.

Date of experience: March 28, 2020
Arizona
1 review
0 helpful votes
Follow Chantil H.
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Return
September 18, 2020

Spent over 300 on dress with shipping. The dress is not what was pictured. Do NOT buy from this company. I contacted them via email and have heard nothing. Incredibly disappointed and embarrassed that I ordered from them.

Date of experience: September 17, 2020
Namibia
3 reviews
2 helpful votes
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Happy customer
June 3, 2019

Arrival dress.it fits me perfectly and looked very beautiful. I've ordered it in red color. Really can recommend it. Looks beautiful! I thank you for this wonderful dress! And i will introduce you to all friends i know.

Date of experience: June 3, 2019
GB
2 reviews
1 helpful vote
Follow Sacha C.
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This company is horrendous and should be shut down. Their customer service is awful. I cancelled my delivery 3 times and they still shipped it however, I have not received it and they are now ignoring my emails. They delete all complaints from their social media and I believe the positive comments are false as many people have responded to my comments on social media saying they have also received a terrible service.

Date of experience: August 22, 2019
Texas
1 review
1 helpful vote
Follow Annett S.
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Purchased a flower girl dress for my upcoming wedding in IVORY. They sent me a WHITE dress. They keep telling me that there is nothing wrong with the color. That I could send the dress back but I would not get my money back. Or give it away or sell it. But said that it was unfair that they take the responsibility. Well, yes it is fair they take the responsibility. THEY made the dress.
I didn't. RUDE and unwilling to fix the problem to make it right.

What I ordered vs. what I got. That is as white as a piece of paper. And their last email to me

Date of experience: October 31, 2018
Utah
2 reviews
0 helpful votes
Follow Stephanie D.
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I ordered a flower girls dress for a wedding from this place. I was so excited to get it but when I did it wasn't anything like the dress in the picture. They sent me a cheap knock off that looked like trash! I sent at least ten emails back and forth in response to returning the dress and they don't accept returns! Most places will let you send things back if you don't like it but these people are thief's! They use pictures from other websites as false advertising and then have junk made in sweat shops that they send to you and then they won't return it! I was told to give the dress away if I didn't like it! Seriously, who does that! This website should be taken down!

Date of experience: March 29, 2021
Belgium
1 review
1 helpful vote
Follow Lataushia J.
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This dress was so beautiful! It came in within 2 weeks and the fabric was soft. I ordered the picture color with a custom size, the color was vibrant and the size fit perfectly. No tears, rips. A beautiful dress.

Date of experience: April 8, 2019
New York
1 review
11 helpful votes
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BEAUTIFUL!
April 29, 2019

I was VERY skeptical when ordering this dress but it is BEAUTIFUL. It arrived within two weeks from order date and I can honestly say, I have tried on so many wedding dresses and this one is the dress of my dreams. I ordered a size 8, and it fits me wonderfully except for a couple of areas that need to be taken in but that's not a big deal. The reason why I am giving it 4 stars is because the picture this site has of the dress, the lacey top of the dress is lined but it did not come lined. I also ordered ivory and it came pure white and those are the only cons I can think of. Other than that, I recommend this dress.

Date of experience: April 27, 2019

Overview

LaLa Mira has a rating of 3.3 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaLa Mira most frequently mention many compliments, beautiful dress and good quality. LaLa Mira ranks 14th among Dresses sites.

service
145
value
146
shipping
145
returns
143
quality
143
+368