Knetbooks

Excellent customer service! Fast shipping. Product accurately described.

Did not receive book. Customer services nonexistent. Disputing with my credit card company.

Great experience, shipping with very quick! Exactly what I ordered!

Came quickly and was in great condition. I would definitely recommend this site to other people!

Fast delivery and very helpful information for current class I am taking

When I reached out to check on the order status and provided the information they asked for in the chat I never heard back from them. If I can get the product I would like a refund as my credit card has already been charged.

I never received an email alerting me that the book was delivered. On top of that, I received emails every other day regarding "hey, did you forget to order this book, use this coupon". So I was very concerned that my order did not go through or what was going on. I was tracking it online but the movement was sketchy and this was the first time I was sending a rented book to my daughters college. I've use Knetbooks in the past for my son and transactions were flawless. This time was not.

When I bought my textbook, they said that I would receive an email for each step of the shipping process. I hadn't even received any emails that it was even processed or shipped by the time it was due to arrive. I emailed customer service about it, and funnily enough, my book arrived five minutes later. I was a little stressed, but it turned out well in the end.

Entering Freshman year of college, I was hoping I could find a pdf of this textbook. I couldn't, and maybe waited too long to order a real copy. I ordered a little too close to move in day, and was worried it wasn't going to be shipped in time for my first economics class. However, the speed of shipping blew that date out of the water, arriving only a few days after my order. Saved me a headache, that's for sure, if only the textbooks I found out I missed would ship as fast.

It's been 19 days and my order is still processing

It is always so easy to find and order my textbooks. They are always in great shape for the lowest prices.

Intact book that has exactly what I need and arrived in time.

I paid extra for expedited shipping so my book would arrive before classes started. However, the book didn't arrive until the standard shipment time so I emailed Knetbooks twice to get a refund on the shipping cost and they never responded

The "in stock" and "usually ships" timeframes were EXTREMELY inaccurate. I will not be using Knetbooks again. Do yourself a favor and stick with Amazon or publishers websites.

Quick easy and satisfying! I am not great with technology, but I found this easy to use. I was able to search for exactly what I wanted and find it at a great price. I am satisfied and would recommend to others.

I ordered a boom for school. 2 weeks went by and did not hear anything from the company and my order was still pending. Cancelled the order and had to order from another company.

Book was in great condition. I would recommend this book to anyone

Placing my order and receiving it in a timely manner was perfect for the class my daughter signed up for and the book being needed the following week. Thanks Knetbooks!

Book didn't arrive after two weeks. I contacted customer service and was told the book was on backorder and could come in any time. Another two weeks, still no book. Eventually I cancelled. I haven't gotten my money back, that appears to be a slow process too.

Ordered book days before accelerated class was to begin to assure I had it in time. Never received a tracking number as was told when ordered and had to contact the company when the book had not arrived 10 days after I ordered it. Was told it went out before a tracking number could be given. When book arrived 2 days later ( now 13 days from when ordered), there was clearly a tracking number on the package. So glad this is my last class and will never have to rent or order textbooks again because this was a bit stressful.