Overview
The Keyless Locks Store has a rating of 3.9 stars from 381 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Keyless Locks Store most frequently mention customer service, fast delivery and great product. The Keyless Locks Store ranks 1st among Home Security sites.
Instant Feedback
I purchased this lock as a replacement. The directions were very easy to follow and the outside keypad is very nice. I would purchase this lock again.
The hands on service was excellent. I had questions and they called the manufacturer to help me. I bought the product and installed it. It works perfectly!
Glad to hear it. Thats our goal! Thanks so much for letting us know!
Sandra was a pleasure to work with. She provided options and assisted in getting our product to us in a tight deadline. Look forward to working with Sandra in the future
This was exactly the part I was looking for, at half the price the manufacturer was trying to charge! And from what I can tell, it's the exact same part.
We are going to have to send it back because it doesn't fit our door. We have a standard door with a panic bar but unfortunately it doesn't line up. Sad to say we will have to send it back.
Had questions about use and compatibility with system, and a few questions about installing after purchasing. All questions answered and everything works great.
Extremely happy with my experience with the company and the product.
I called and had a great discussion with a company representative and received good advise on the right product to suit my needs. I have a car and man gate across my driveway and could not find anything other than the typical Home Depot-style digital lockset with an entry code for the outside and a flipper lock/unlock on the inside- not suitable for securing an outside gate where someone can reach through the gate/fence and flip the opener on the inside.
I have installed this product now and it works perfectly. Very well built and heavy duty. Changing the setting for left and right door opening is easy as is setting my own user code. I would highly recommend this product and this company to everyone.
One suggestion... Someone could easily unscrew the lock from the inside of the gate by removing only 2 screws with a Phillips screwdriver. I would suggest a proprietary bolt head on the 3 sets of different length bolts you provide and matching bit so that would be much harder for someone to do this. Two dollars in parts and much better protection, in my opinion.
Note to Canadians, shipment arrived with a $90 COD fee for duty, taxes, and brokerage. Not a concern for me as the product still well worth the final cost, just a note to others so there's no surprise.
Gord
Worst customer service, dishonest company. Dont waste your time, the return of their items are a joke. And to begin with they sell swap meet quality materials.
The fobs arrived on time and someone called me to let me know that the color I had ordered was not in stock, very nice. However they don't seem to work for a Lockstate 720c.
The email asked "had I received my item yet"? There was no option to answer no so I just click on this link, wasn't clear if I should have replied to the email
Excellent experience. Spokes person was, knowledgable, helpful and a careful listener. I ended the experience and will be happy to be a return customer
John I.
That is great to hear! It's what we are trying for on each call.
Thanks so much for doing the review. Enjoy your new keyless lock!
The keyless lock is a great adddition to my garage. It is weatherproof and the installation was easy. The changing of the codes was well defined in the brochure and went well. Great Product.
The door closers are of excellent quality. A special thanks for the video on your website on how to install the door closers. They work like swississ clocks. We would recommend them to anyone!
I received great help to decide on a lock. It shipped the day I oedered. The lock looks great. We have not installed yet due to an adjustment we need to make with the deadbolt.
When I couldn't find the info for my last order, I left a message & the very nice woman looked it up for me so I could have the model number to easily order more locks.
I spoke with Sandra to order a walk gate lock. She was very helpful and informative on their products. I will definitely use this company again.
I spoke with Sandra at keyless lock store, she was very helpful in helping me out, I order 3 door locks for our beach house
Sandra from sales called me within an hour to confirm my order and to make sure that I was satisfied with the expected delivery date.
Thanks for the review!
We try very hard to check each order to be sure it is correct and that it meets your expectations. It's a lot of work, but it is worth it if it helps get your order to you right the first time!
Your customer service is hands down the best I have ever experienced! Your staff was efficient, knowledgeable, and a pleasure to converse with.
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- Countryside, IL, United States
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Business History
Since we only carry high-quality products and everything is usually in stock, we can almost always ship the same day. And our 30-day Customer Satisfaction Guarantee takes the risk out of purchasing online because you can return anything for any reason, as long as you have not damaged it.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Great! Thanks for your input! Glad to hear it.
Oh, and Made in America, too!:-)