The Keyless Locks Store
business logo of The Keyless Locks Store

The Keyless Locks Store

Overview

The Keyless Locks Store has a rating of 3.9 stars from 381 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Keyless Locks Store most frequently mention customer service, fast delivery and great product. The Keyless Locks Store ranks 1st among Home Security sites.

service
32
value
63
shipping
62
returns
2
quality
65

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849 reviews
+13
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How would you rate The Keyless Locks Store?
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California
1 review
0 helpful votes
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Mechanical simplicity
January 1, 2023

The Keyless Lock Store has a wide selection of mechanical locks that can fit nearly all needs. I was able to find a lock that exactly fits my needs.

Date of experience: January 1, 2023
Canada
1 review
0 helpful votes
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Customer service Excelence
July 25, 2017

Fantastic customer service.
When I called about a look that I thought I wanted, they advised me of a different one that much better suited my needs and application.

Date of experience: July 25, 2017
California
1 review
1 helpful vote
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Guesthouse Security
December 10, 2018

Very strong lock. High quality product! Highly recommend this product for sliding doors! Perfect solution for keyless security on our Guest Suite Rental sliding door!

Date of experience: December 9, 2018
Maryland
1 review
0 helpful votes
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Great service
March 30, 2015

The staff is very helpful and knowledgeable about their products and applications.We have used two of their systems and both have worked well in a busy school environment.

Date of experience: March 30, 2015
Oregon
1 review
0 helpful votes
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Review
February 9, 2016

I contacted them about a Wifi lock I was going to buy. I had a lot of questions that needed to be answered. The lady got back to me with all the answers by the next day.

Date of experience: February 9, 2016
Sandra W. The Keyless Locks Store Rep
over a year old

Hi Pioneer P.,

Glad to hear it! Let us know how you like your new WiFi Lock. So far, everyone has really liked this product, so we hope you will, too! And don't forget about the free tech support! See insert in your box for phone # and hours.

Michigan
1 review
0 helpful votes
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Sadie was very helpful, answered all of our questions and found us the perfect locks. Even let us know about the service plans and how to save money. She was very nice and efficient.

Date of experience: April 18, 2017
California
1 review
0 helpful votes
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Great Service!
May 4, 2018

Sandra was fantastic! I needed to return an item and she was super pleasant and knowledgeable. I am now looking at another product of theirs, just because she was so great...

Date of experience: May 2, 2018
Romania
2 reviews
0 helpful votes
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Cool and fast service
February 13, 2020

I was buying the keyless door fixtures online from this and other service and yours is much better! I appreciate the term of delivery and affordable prices.

Date of experience: February 13, 2020
Oregon
1 review
0 helpful votes
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N/A
June 5, 2020
Updated review

Fairly easy to navigate. I had a problem at checkout when I was ask to confirm the privacy policy. After reading it, returning had wiped out everything I had entered.

Date of experience: June 5, 2020

N/A
May 30, 2020
Previous review

Fairly easy to navigate. I had a problem at checkout when I was ask to confirm the privacy policy. After reading it, returning had wiped out everything I had entered.

Date of experience: May 30, 2020
Texas
1 review
0 helpful votes
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Attractive keyless lock for exterior gate
October 26, 2021

The keyless lock took awhile to get here. Do not expect Amazon two-day delivery. The locksmith who installed the lock, said the locks came from
The United Kingdom, and that is why delivery is slow.

Date of experience: October 26, 2021
Canada
1 review
0 helpful votes
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I absolutely love the product, It's never have to worry about batteries the product is literally indestructible.

Date of experience: May 5, 2024

I didn't deal with any person on customer service but I'm sure that's 5 stars.
April 28, 2024
Previous review

The website seems diorganized. It jumps around a lot and it's not a smooth shopping experience..

Date of experience: April 18, 2024
New York
1 review
0 helpful votes
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Excellent quality easy to install great directions
December 30, 2018

Lock works great installed it on my Anderson sliding door with a few modifications love it have keyless entry on front door so glad I have in rear sliding door as well

Date of experience: December 28, 2018
Maine
1 review
0 helpful votes
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DIGITAL LOCK FOR POCKET DOOR
September 13, 2017

Nice locking mechanism. Instructions show an included Strike Plate as does the inventory list but there is no strike plate included in the box. I had to order a strike plate separately.

Date of experience: September 13, 2017
Utah
1 review
0 helpful votes
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The website was ok and I did spend some time on it, but it is easier to talk to a person and order what I want.

Date of experience: October 21, 2022
Oklahoma
1 review
0 helpful votes
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Customer service with a smile and an extra mile.
September 11, 2015

Sandra is always helpful and knowledgeable about the products she has and how they can benefit the purchaser, me, in my security needs. She is always pleasant and has a great sense of humor!

Date of experience: September 10, 2015
Sandra W. The Keyless Locks Store Rep
over a year old

Thank you for the review Harold. Glad to hear you are happy. I'll pass this on to Samuel Green, too? Have a day.

Florida
1 review
0 helpful votes
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CUSTOMER SERVICE
June 8, 2017

I WAS HAVING TECHNICAL PROBLEM TO PLACE AN ORDER AND I CALLED THE COMPANY, SANDRA GUIDED ME TO PLACE MY ORDER, SHE WAS VERY POLITE, FRIENDLY AND KNOWLEDGEABLE PERSON. I AM VERY HAPPY WITH HER SERVICE.

Date of experience: June 8, 2017
California
1 review
0 helpful votes
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Awesome
April 5, 2018

Quick and smooth process. Ordered online, but called and talked to someone first. They were quick to answer my questions, very knowledgeable and prompt shipping.

Date of experience: April 4, 2018
California
1 review
0 helpful votes
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The representative really knew the company's products and was able to find exactly the right lock to meet my unusual needs. Thanks Keyless Lock Store!

Date of experience: June 26, 2017
South Carolina
2 reviews
0 helpful votes
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Woman was very helpful
August 4, 2019

Solved my gate problem with a great lock that would solve the problem. Thanks! The lock came quickly, installed easily, and I have the security I was looking for, at a great price.

Date of experience: August 4, 2019
South Carolina
1 review
0 helpful votes
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Easy
June 19, 2018

Easy to order online. Arrived on time with no hassles.
I called to make sure that the number of RFD cards I needed, and placed the order thru their web site

Date of experience: June 19, 2018