Overview
Keycafe has a rating of 4.6 stars from 238 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Keycafe most frequently mention and customer service. Keycafe ranks 12th among Software sites.
Natalie helped me with a billing question. She was efficient, effective and friendly.
Keycafe's customer support is the best. Always competent, courteous, quick.
Chat service is wonderful, always quick and find us a suitable solution!
Great experience using KeyCafe. Customer service is responsive and professional.
Highly recommend.
Worked with me for over 3 days and were very helpful!
Just starting out with an air BnB business and this system will help me a lot.
Great customer service. Very kind, patient and good communication overall
The representative was very helpful, friendly, and quick to help. Great first experience. Thanks!
Thank you. 5-star
Thank you. 5-star
Thank you. 5-star
The problem was sorted out fairly quickly with good service.
She explain it clearly and patiently. Good experience!
J'avais par inadvertance placé un message keycafe dans les spams ce qui a bloqué mon accès à mon compte. L'assistance a œuvré efficacement pour détecter le problème et ainsi me redonner accès à mon compte. Merci
Je suis gérant d'un petit hôtel de 7 chambres, prise en main rapide et intuitive, facile d'utilisation, qui va me décharger du travail, beaucoup moins de présence d'accueil, et maintenant nous pouvons recevoir nos clients 24h/24, parfait, merci, keycafe, cdt Mr DELAGE
Très bonne expérience avec Keycafé, système pratique et fonctionnel, site internet et organisation facile à prendre en mains, de plus le service client est très réactif et attentionné
Efficace, rapide et à l'écoute
L'appel de ce jour et celui de la semaine dernière avec Dimitri ont permis une résolution efficace de la demande
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Super support du service client qui fait l'extra mile pour que l'utilisation se passe bien. Merci
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- Vancouver, British Columbia, Canada
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Business History
Keycafe was started in 2013 in Vancouver, BC, Canada. Co-founder Clayton Brown, an active Airbnb host at the time, came up with the idea after having several issues getting keys to his guests. After realizing there was no companies offering solutions he decided it was time to create one for himself. We started out with a manual solution, having location staff handle keys and put them in a lockbox under the counter. We evolved to create a fully automated smartbox solution to simplify the process and have a better solution. Keycafe now operates in over 50 cities worldwide with over 1000 public key exchange locations. Keycafe has handled over 3 million key exchanges making lives easier one access at a time. Keycafe now also offers enterprise solutions to handle large volumes of keys for property managers, buildings, facilities and logistics.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members