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KEH

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Florida
1 review
0 helpful votes
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Fedex delivery
December 13, 2023

I appreciate my business with you guys my only complaint whats with the fedex delivery service, requesting signature I understand why but fedex stop by house at 11:00 am when everyone is at work it becomes a hassle trying to receive the lens/ body

Date of experience: December 13, 2023
Illinois
1 review
0 helpful votes
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Purchased Pre-owned Lens
February 3, 2024

Found multiple lenses of the kind I wanted in several condition ratings on KEH.com which gave me options. The conditions were clearly explained by clicking a link right on the page. The checkout process was easy and the lens came promptly and I was able to track its progress.

Date of experience: February 3, 2024
Tennessee
1 review
0 helpful votes
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KEH is a great way to buy cameras
July 2, 2023

I discovered KEH after my two nikons and for lenses were stolen. There I was able to replace them at reasonable (not cheap) cost. Description of their condition has proven to be reliable. As a result, for myself and some relatives I have now purchased six nikons and am satisfied with all of them.

Date of experience: July 2, 2023
Texas
1 review
0 helpful votes
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Tamron 20mm
May 16, 2024

Booked a random flight out of town for the weekend with a newly purchased Sony zv e10 camera and needed a quick turn around for a better lens. After brief research, decided to take a chance and purchase a Tamron 20mm lens and overnight the shipping. Shipping was much quicker than originally expected, arrived next morning and was securely packaged. I am a newbie to the camera scene however, so far I am enjoying the new lens for my basic needs(social media, traveling pictures).

I am looking forward to purchasing another lens from KEH as I gain more experience. Lol Definitely impressed with the quality & service so far with KEH. 👍🏾

Date of experience: May 16, 2024
New York
2 reviews
0 helpful votes
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Excellent service!
July 31, 2023

The whole process went very smoothly - from searching for the camera body that I was interested in, to reviewing the various available purchase items, to ordering and then shipping - everything went smoothly and without a glitch. The item arrived quickly, was carefully packed, and was exactly as described in the online listing. I've used KEH over many years and have always been pleased with the quality and service. I can recommend them without hesitation.

Date of experience: July 31, 2023
Tennessee
1 review
0 helpful votes
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Recommend KEH
April 14, 2023

First time customer. Website search, photos, descriptions and pricing all simple and easy. Purchasing, shipping fast and.efficient. Item, a lens in this case, super clean and a flawless performer at a great price. I will be a repeat customer for sure. Highly recommend KEH.

Date of experience: April 14, 2023
Massachusetts
1 review
0 helpful votes
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No issues whatsoever
October 20, 2023

This has been such a smooth and easy experience. Once the camera lens shipped, it got here in like 2 days which timed out perfectly for me as I had to photograph a couple of games that weekend. I ordered the lens on Tuesday and had it on Friday. The lens was also in amazing conditions. I have nothing bad to say about my experience and I will definitely be ordering from KEH in the future.

Date of experience: October 20, 2023
California
1 review
0 helpful votes
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Received Lens as described
January 29, 2024

Wanted to upgrade my lens choice and the KEH site gives a straightforward grading system on their lenses. The lens I received is in great condition. Packaging is really good. Have already tried it out and lens works fantastic. Looking forward to my next purchase. This is a great way of upgrading lenses if you're on a budget and wanting to get better with your personal photography.

Date of experience: January 29, 2024
California
1 review
0 helpful votes
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My new Sony 18-135mm lens
November 25, 2023

Once you decide to buy a used lens, you end up searching the Internet for the best price and nearby availability. I spent hours searching through eBay, Craigslist, and Facebook marketplace. Nothing was available nearby. If I found the lens, it would take days to get a response from the seller. I have bought and sold from KEH several times with great success. This time was no exception. I found the lens in "like new" condition. Submitted my payment and had my lens in about five days. Thanks KEH!

Date of experience: November 25, 2023
South Carolina
1 review
0 helpful votes
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I love my new camera!
May 9, 2023

I have been looking for a new camera and lens. I reviewed several different sites and even ordered one from another site. After ordering it the other company said there was a mistake and it was no longer available. Very disappointed, I was hesitant to order online. I found KEH to be fantastic! The items I received were like new. The prices were incredible and the shipping was fast. I am so happy with my purchase and will highly recommend this site to anyone!

Date of experience: May 9, 2023
Nebraska
1 review
0 helpful votes
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Pleasant, affordable, and expedient.
January 27, 2023

I placed an order for a Sony A-5100 Camera which has been very difficult to find at a reasonable price on the 17th. There was a minor complication with my purchase due to my bank and when I made a inquiry with customer service they were very responsive and helped me sort out the issue and renew my purchase. I will definitely be buying from them again to buy some lens. The customer service, 5 day delivery, good packaging, and price warrant a 5/5 from me to KEH.

Date of experience: January 27, 2023
Texas
1 review
0 helpful votes
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Nikon D850 Purchase
September 2, 2024

Received the D850 promptly and condition was as-advertised. D7200 and D90 sent to KEH for sale separately, but no acknowledgement or payment received.

Date of experience: September 2, 2024
Pennsylvania
1 review
0 helpful votes
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Excellent first KEH experience
February 2, 2023

My lens arrived in about 2 days from a completely different part of the country. It was well-packed without a single speck of dust on the vintage lens, at a very fair price. If I need vintage or used gear ever again, I will absolutely be returning.

Date of experience: February 2, 2023
Canada
1 review
0 helpful votes
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Nikon Z 24–200 lens
April 14, 2023

This was my first order from KEH. The lens I ordered was delivered very quickly (to Canada) and was in "like new minus" shape, as advertised. It was carefully packaged.
I didn't save a ton of money by not buying new (in total, including shipping and duty ca. $1320 CAD as opposed to ca. $1400 CAD new) but I'm generally happy with my purchase.

Date of experience: April 14, 2023
New Jersey
1 review
0 helpful votes
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Exceptional Quality
August 10, 2024

I was very pleasantly surprised. The lenses were exactly as described from website. In addition, the level of detail when packing was incredible. I will definitely be a repeat customer!

Date of experience: August 10, 2024
California
1 review
0 helpful votes
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Nikon 50mm f1.8 lens
July 10, 2024

It was a good opportunity to take advantage of the KEH anniversary sale to purchase this lens. As always, the lens arrived in excellent condition.

Date of experience: July 10, 2024
Virginia
1 review
0 helpful votes
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Another perfect Excellent+ lens
February 19, 2023

Recently purchased my 4th L series Canon lens from KEH. They have all been rated Excellent +, but have all looked and performed flawlessly. They will continue to be my first stop when looking for lenses. The savings from purchasing their lenses versus new ones would buy the next lens.

Date of experience: February 19, 2023
New Mexico
1 review
0 helpful votes
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Fujifilm xe-3
September 2, 2024

Camera arrived promptly with everything wrapped super safe, exactly in the condition that it was stated to be in

Date of experience: September 2, 2024
North Carolina
1 review
0 helpful votes
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KEH: The Best Pre-owned Photo Gear Shop
August 16, 2023

KEH's team of well-experienced experts and an inventory of photo gear in-stock, after thorough cleaning and testing, rate these gear, for purchase by new and experienced photographers. The customer experience to browse, select and purchase, online is a very smooth experience. When i am in the market to add another lens, or want to sell, trade or upgrade my gear, KEH is always my only choice.

Date of experience: August 16, 2023
New York
1 review
0 helpful votes
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Perfect
August 21, 2024

I ordered a flash and initially they sent the incorrect one. I called customer service and they told me to keep the one I had and sent me the new one free of charge. Perfect customer service!

Date of experience: August 21, 2024

Overview

KEH has a rating of 4.7 stars from 21,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 185th among Camera sites.

service
247
value
267
shipping
260
returns
67
quality
258
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44,909 reviews
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