business logo of Karmaloop

Karmaloop

karmaloop.com
streetwear, active, casual men, womenAge 13-18, 19-25, 26-45
Write a Review

About the Business

A Collaboration of Lifestyle and Culture!


karmaloop.com
USA
Karmaloop is part of Shiekh Shoes
Founded in 2000
Clothing item from KarmaloopFashion apparel by KarmaloopMerchandise from Karmaloop clothing lineKarmaloop fashion product

Business Highlights

General

Parent Company: Shiekh Shoes
Year Founded: 2000
Target Gender: men, women

Shipping

Shipping Cost: $7.25 - $18.25
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: return merchandise must be unworn and in its original packaging with all tags attached
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: streetwear, active, casual
Body Fit: regular
Available Sizes: Men's (XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email
Support Email: questions@karmaloop.com

Payment Options

Payment Methods: card payments, PayPal, Apple Pay, Android Pay, financing
Buy Now Pay Later: Affirm

Membership Programs

Rewards Program: TopCashback, Active Junky, Mr. Rebates, Swagbucks

How would you rate Karmaloop?
grey star
grey star
grey star
grey star
grey star

Reviews Summary

Karmaloop has a rating of 1.6 stars from 166 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Karmaloop most frequently mention customer service, tracking number and store credit. Karmaloop ranks 1887th among Women's Clothing sites.

service
38
value
33
shipping
37
returns
30
quality
29
New Zealand
1 review
1 helpful vote
Follow tai T.
Unfollow tai T.
Send Message
Share Review
Report Review

Im honestly speaking of experience here.
Just got my shirts that i ordered, new and not ripped or smelly (like some other reviews have claimed lol)
The touch seems to be of quality, again not like some china made proclaims.
Although in honesty i was worried about shipping time the most, it felt like it was taking forever, but i checked the site, the shipping method i chose was estimated 3-4 weeks and it came on the third week exactly.
Btw if it helps i ordered from New Zealand.

Date of experience: January 6, 2014
Pennsylvania
1 review
3 helpful votes
Follow Anne A.
Unfollow Anne A.
Send Message
Share Review
Report Review

If there was a "negative" star, that is what this company would have. They don't even deserve one star. Horrendous customer service. I ordered a wallet on 12/19/14 and still have not received this item. I called and emailed this company. No help whatsoever. They email that I received said that it was sent "UPS." That is total B. S. I spent over $7 on a wallet that was under $10 thinking foolishly that I would receive this by Christmas. I will NEVER order from them again. I don't know how they are still in business. Stay away, trust me. You don't want to have to call their customer service and listen to their horrible song that repeats the same verse over and over. Truly disgraceful.

Date of experience: January 9, 2015
Nevada
2 reviews
12 helpful votes
Follow oliver d.
Unfollow oliver d.
Send Message
Share Review
Report Review

Where to start, This company has the worst customer service I have ever experienced, There is no call centre to call when you have a problem, the live chat is not operative, if you email them as they advise you to you will be waiting over a week for a response and when you get one its a copy and pasted email with no information concerning your personal order. So I have been waiting for orders that date back to november *******, they dragged it out and kept telling me it will be sent within a week, Nothing ever showed so I asked for a refund, it has been weeks and I have not got any refunds, and the amounts they keep telling me are all wrong? This has got to be illegal? How can they get away with taking your money and not refunding you? Is there any legal action that can be taken because they have basically stollen from me, and by the looks of it many others too.

Date of experience: March 8, 2015
California
2 reviews
6 helpful votes
Follow bernard c.
Unfollow bernard c.
Send Message
Share Review
Report Review

Karmaloop own Plndr
March 11, 2015

Yes I'm giving Karmaloop 1 star because they own Plndr and hundreds of people is going through the same dilemma as I am.
From missing items, waiting games and stealing yes they cancel my order after a month wait and of course I try to contact them line is down and emails.
Never got a response and they kept my money never been reimburse.

Date of experience: March 11, 2015
Virginia
2 reviews
0 helpful votes
Follow Tanisha T.
Unfollow Tanisha T.
Send Message
Share Review
Report Review

If you can get a great promo code you save tremendously. I saved $106 total on my order. Shipping was a great experience as well. As for quality and sizing a whole different story. They advertise their tights as OS but when you receive them the sizing clearly states M/L. I ordered about 6 pairs so I was a little pissed about sizing. The Nameless, and Rehab brands are a product of China and run very very small I ordered 3 dresses size large and what I received could easily fit an American small standard even the models in the pictures wearing a small could easily fit those large labeled dresses. Overall I had a half satisfied half pissed experience. I would only recommend the site to persons who wear a size XS or M if you are bigger please I urge you to beware

Date of experience: March 11, 2014
Jaymeson C. Karmaloop Rep
over a year old

Hello Tanisha,

Glad to hear of all the savings you were able ot keep when purchasing through our site. As far as the sizing, unfortunately this is the main risk customers take when ordering online is the lack of luxury when it comes to being able to try on garments before purchasing. In the future if you have any questions at all about sizing of brands and how they run, please contact us and we can acquire any and all measurements to asst the best of our abilities prior to you placing your order to avoid any inconveniences.

Thank you

Maryland
1 review
1 helpful vote
Follow Caitlyn M.
Unfollow Caitlyn M.
Send Message
Share Review
Report Review

I ordered a present for my boyfriend's birthday on this site. My credit card was charged, but I never received notice that the item was shipped (which has never happened to me with another retailer). A week and a half after I placed the order - I got a form email stating that the item I ordered was out of stock and I would receive a refund. I now have less than 4 days to find another gift for my boyfriend. It is unacceptable in this day and age for them to allow me to check out with a product they do not even have, charge my credit card and wait almost two weeks to even let me know that I will not be receiving the product. I will NEVER order from them again and would highly recommend you avoid doing so as well.

Date of experience: November 29, 2012
Florida
1 review
1 helpful vote
Follow jason p.
Unfollow jason p.
Send Message
Share Review
Report Review

I've literally spent thousands of dollars on this site, and well over $1000 just in the last year. Every single order has something wrong with it. It's either late, a no-show through one if their sister sites, or the clothes look used and smell worn. They also raise the prices on their items before having their "sales" to make the sale price reflect the original price. Customer service is non-existent. I spend MUCH MONEY on clothing; it's my vice. Karmaloop has cost themselves at least $25,000 from me with their deceitful practices, bunk sales, and crappy customer service. I'm not even going to get into the generic replies you get from them when you make a complaint. "Hey There, we farted and shat on your complaint and wiped our tooshes with your items. You're welcome". No thank you.

Date of experience: January 17, 2014
Canada
1 review
1 helpful vote
Follow Jack S.
Unfollow Jack S.
Send Message
Share Review
Report Review

Got on it eventually
September 24, 2015

The site obviously has some organisational issues, but they got around to me in the end. I suggest using live chat to deal with any issues as you speak to the same people in a far quicker way. Great pricing and customer support, as well as a hell of a selection.

Date of experience: September 24, 2015
Canada
1 review
1 helpful vote
Follow Mark A.
Unfollow Mark A.
Send Message
Share Review
Report Review

I live in Toronto, Canada and ive been ordering from this site for 3 years. I dont really understand why theyre getting so many bad reviews here, ive put in about 15 orders from them and ive never had any problems with them. The shipping is pretty fast and obviously if youre out of the US you have to pay the duty and customs. The only thing is that the Kazbah site is from California, not Boston where karmaloop is so the shipping for Kazbah takes a week or 2 longer.

Date of experience: March 12, 2014
California
7 reviews
4 helpful votes
Follow Tom A.
Unfollow Tom A.
Send Message
Share Review
Report Review

Takes a long time to do return or exchange. The client will pay for shipping. All the problems were resolved in the end, but the experience was not great :(

Date of experience: November 5, 2013
Ohio
1 review
0 helpful votes
Follow A E.
Unfollow A E.
Send Message
Share Review
Report Review

I had excellent experiences ordering from karmaloop via amazon, but when I ordered from their actual website it became an inexcusable pain. I ordered a pair of shoes and after seeing that my order was "processing" for several days and that the money already left my account, I contacted them. Apparently there was a mix-up with my billing information which I would not have known had I not reached out to them first.

Several people responded to me which was nice and for a few more days I was pleased thinking I was making some headway and that the problem was being fixed and I would get my shoes soon. Several more days went by, order still processing and the money still absent from my bank account. Frankly I just didn't want to deal with the hassle anymore so I reached out yet again this time to cancel the order.

I heard back from someone a day later and they said that the item was still in the warehouse and that they sent a request to cancel the order. I felt pretty content. Then two more days went by. Its been eight days now of the shoes being "processed" in the warehouse and my money being gone. I'm a little irate. I have no idea if these shoes will be canceled or ever show up and I certainly don't want to shop from karmaloop again. I can say that they have decent costumer service, they are speedy and very nice, but I don't know how much actually got accomplished. I just want to cancel this order and to get my money back. I don't have a lot of money, I just wanted to treat myself with something for Christmas once, but I'm regretting it because it seems I may have wasted $100.:-(

If this gets fixed I'll update my review because I otherwise like karmaloop a lot, this is just a discouraging experience.

****update, order wasn't cancelled; received on 1/11/13

Date of experience: January 7, 2014
Delaware
1 review
0 helpful votes
Follow Bryanna W.
Unfollow Bryanna W.
Send Message
Share Review
Report Review

Not that bad y'all!
March 20, 2023

Ok. So I order 8 pairs of shoes for a total of $82. I WILL SAY, after reviewing a whole lot of bad reviews after already making a purchase, I was worried. I thought forssure I wasted my money. However, IT WASNT BAD. Did the shipping take long? Yes. It took about a month. But I wasn't in a rush to get things because most of what I got is for the summer. I called to check the status and it took second to get through but I did get ahold of a representative who communicated very clearly what the hold up was. So shipping takes time. All of items did arrive, they are all good quality for the price, there are only two pairs that I'm not a fan of. But overall, not a bad experience. Especially not for the price. They did right by me and I feel more confident in their product. I cannot post proof because most of my shoes are open toe and my feet look crazy but maybe lighten up a bit on the harsh reviews. Shipping does take time but it's not terrible

Loading...
Date of experience: March 18, 2023
Missouri
1 review
2 helpful votes
Follow Dylan D.
Unfollow Dylan D.
Send Message
Share Review
Report Review

Yo so I work for lids we send out our 5$ hats in boxes... I just depend 60$ for a BBC hat and it comes in a plastic bag., my hat only had 3 stops from its destination so it wasn't to messed up and that why I'm not raising complete hell. Btw this is the first review I have ever wrote about anything

Date of experience: July 12, 2017
New Jersey
1 review
1 helpful vote
Follow Jamie S.
Unfollow Jamie S.
Send Message
Share Review
Report Review

Great prices, love my all of my products. Shipping took 2 days longer than expected, otherwise I would have given it 5 stars. Very easy site to browse through, decent variety, and awesome prices compared to some of the stores by me

Date of experience: June 13, 2013
Pennsylvania
3 reviews
4 helpful votes
Follow Mark C.
Unfollow Mark C.
Send Message
Share Review
Report Review

I buy too many clothes from this website! I'm going to go broke! They always have a great selection and lots of sale items. The layout of the site is very easy to navigate and checkout is a breeze. Set up a rep code to receive an extra 1% off of your purchases. It doesn't sound like a lot but any bit helps!

Date of experience: February 11, 2012
Illinois
1 review
1 helpful vote
Follow Cameron F.
Unfollow Cameron F.
Send Message
Share Review
Report Review

This website is a fashionable urban teenager's best friend. It has all of the hottest styles from shirts and pants, to hats and shoes. They always have sales and even if they don't there are always discount codes that can be put in to bring down the price. I had an order that would originally have been $215 including shipping. When I put the discount codes in, the prices went down to $188. There is such a wide selection of clothing at reasonable prices that it is hard to find any place better.

Date of experience: September 6, 2010
Colorado
7 reviews
20 helpful votes
Follow Miss M.
Unfollow Miss M.
Send Message
Share Review
Report Review

I've only shopped here once and I had a great experience. Most of their stuff are always cheaper than other online merchants, plus there are tons of coupons that you can find online, and you get free shipping! I ordered a BB Dakota Jacket for about 70% after all the discounts. Got the jacket in about 3 days. Great deal and fast shipping! Would definitely shop here again.

Date of experience: February 11, 2011
Canada
4 reviews
15 helpful votes
Follow Jessie L.
Unfollow Jessie L.
Send Message
Share Review
Report Review

If you are looking for urban or street style clothing, karmaloop is best. I've heard a few horror stories about the customs charges people pay when they order out of the states, but if you live in the states it's great. Shipping is less than a week and there are lot of coupon codes and sales events pretty much every week to save you a lot of money on your order.

Date of experience: August 9, 2013
Nevada
1 review
3 helpful votes
Follow B C.
Unfollow B C.
Send Message
Share Review
Report Review

This is just an update from my previous review of this sinking ship of a company. If you ordered something and used paypal, and you haven't received it and it has been within the last 180 days, file a dispute with paypal. Karmaloop will be unable to provide tracking info because they don't intend to ship your order and paypal will refund your money. Do not wait for Karmaloop to fold, because then you will never get your money back!

Date of experience: April 16, 2015
Netherlands
1 review
3 helpful votes
Follow Jennifer T.
Unfollow Jennifer T.
Send Message
Share Review
Report Review

Stay away from this site if you are ordering from outside the US! The sizes are erroneous (deadly. Example: a 29 fits a 34) and then. The return policy: more than one month to have your return handled, no refund for most of the items, which leaves you with having to purchase items you do not want to use your balance. With every time, more than 30 euros of shipping. Bottom line: you will not be able to actually get stuff in exchange for your money, since you will be paying for the shipping back and forth until you just lose interest.

Date of experience: March 17, 2011