We love these knives. What we do not use at home, we give as a special gift to friends.
The steak knives are the most useful, not just for meat, but for everyday use on the chopping block.
Ordering was easy and price was great. We have bought several knives as gifts over the last 3-4 years and have always been pleased with the quality of the knives. They are 5*. Delivery was seamless and quick.
I ordered the Kanpeki Knife Set - Buy 1 get one free. One set will be gifted to my son. The other is for my husband. I am so imressed with the quality of the knives. The knives are really sharp. They are packaged beautifully and were shipped with the utmost care. I am beyond satified with the purchase. I would highly recommend Kamikoto!
Very satisfied. I've had them for a couple of months now and they still don't need sharpening.
Contacted Kamikoto customer support and explained defective with photo. No questions asked, an apology and replacement sent very quickly. Very much appreciated and that your warranty was honoured. Thank you.
Customer service is a priority for Kamikoto and they stood behind their product. The weight and sharpness of these knives I have been very satisfied with.
We purchased the Kage Knife Set (solid black). Not only do these knives cut beautifully, but they are gorgeous to look at and display. They have a well-balanced feel. I cannot recommend this knife set highly enough. We love them. Pure art meets function and precision. PLEASE PLEASE PLEASE make more styles of knives in this beautiful solid black.
I have been using a Suntoku knife for more than five years. It has been helping achieve best culinary results. Hence my recent purchase. Keep up the excellent craftsmanship! Vassilis
Love the knives! Their quality is superb! Am also very impressed with the customer service. I had an issue with shipping and Kamikoto solved it faster than I could turn around.
Beautifully crafted knives and cases with fast shipping! Not only do I enjoy them but they make the best gifts to my family and friends! Thanks again!
I've always wanted a set of Japanese steel knives and these don't disappoint. The thing that strikes me most is how well-balanced they are. Really amazing. It will take some practice sharpening them with the preferred method but well worth the effort. Highly recommend them to everyone.
While I was drying off one of my knives, it snapped in half. I took a picture of the knife emailed the company on a holiday weekend. They replied later that night, and shipped me a new set which I received within three business days! Talk about standing by your product.
An incredibly nice company with which to work. Knives come in beautifully crafted wooden boxes and they're heavy like little swords! As I find is typical of dealing with Japanese companies, they are very gracious and humble and eager to please.
The quality of these knives is apparent as soon as you pick one up. The shipping was unexpectedly quick and customer service response was almost instant. I have no reservations about a repeat purchase
The knives are beautiful, but a piece of the smallest knife chipped off when I first took it out if the box. Disappointing since it was meant to be a present. The knives are affordable but not cheap either, I expected a stronger knife and hope that my two other pieces won't break easily.
My order arrived yesterday, just as forecasted. I had just enough time to unpack and use them to prepare supper. They are most amazing. Perfect weight and balance, and they are sharper out of the box than many knives that I've carefully honed. I could not be more pleased.
I spent a lot of time to ship a Chris gift to my brother. After all the info was entered. You are shipping to me instead. Now he won't get his Christmas gift on time. Your website sucks, I will probably cancel/return this order!
Dear Mr. Long,
We are terribly sorry to hear the shipping address provided was not recorded on our website accordingly.
We have been able to locate your recent order and I will personally make sure and rectify your situation by editing the shipping address.
We have sent a private message with further information and hope to hear from you soon.
Do not hesitate to contact us again should there be anything else we could assist you with.
Our team remains on standby at your service.
Sincerely,
Kamikoto
I placed two (2) orders with your company, which have not been shipped. Kamikoto has been contacted three (3) times and I was informed that they were checking into the situation. I am still waiting for an answer. Both orders were supposed to be delivered by Christmas. Don't trust this company. Customer service sucks and is very unprofessional. They talk a good game but don't deliver!
Dear James D,
Thank you for leaving us feedback. We are terribly sorry that it took longer than expected for the tracking information of your order to become available. I can see from our records that your order did ship out on the 17th of December and that further information has been provided to you privately.
We hope you are enjoying your knives and strive to serve you better the next time.
Thank you for your patience with the unexpected delay.
Sincerely,
Kamikoto
I received my Senshi knife set recently. The packaging, wooden box and display stand were a pleasure to behold. The knives are works of art - precision made, well balanced, sharp as a razor, sleek hygienic design, and branded with quality text and graphics. I would have paid twice the price if I knew how well received they were going to be. It is a joy to use these knives for food preparation. Do not be fooled by cheaper products which certainly will not carry the Japanese standard of perfection or instill such a feeling of respect for the makers. They are my katana and wakizashi of the kitchen! Very happy.
I'm disappointed in these knives as they do not hold an edge for more than a few cuts. They look good, feel substantial in the hand but I have to resharpen them after chopping a few broccoli or carrots
Dear Mary G.,
Thank you for your review.
We apologize that you have not enjoyed using your 7 inch Santoku Knife, we pride ourselves on the quality of our blades and it seems that your knife has been underwhelming.
We have now issued a replacement knife to be delivered to you, and we hope that this knife will not disappoint. We have sent an email detailing this replacement, please reply to this email if you have any other questions, queries or feedback as we would be honored to assist you.
Kind Regards,
Kamikoto
Overview
Kamikoto has a rating of 4.7 stars from 212 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kamikoto most frequently mention customer service, best knives and wooden boxes. Kamikoto ranks 2nd among Knives sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mr. Felix G,
Thank you for your review. We are terribly sorry that you had experienced this. We quality check all of our knives and offer a lifetime guarantee for all of our knives bought directly through us.
Having reviewed your order, we are pleased that you have received a replacement for your Kuro Series and we have honored this guarantee. We emailed you privately to provide you with more details regarding this replacement and are glad that this order was received in October 2021.
We hope that the person receiving the present is still enjoying the knives.
Kind regards,
Kamikoto