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JustFlowersReviews 5,772

3.8

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States
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JustFlowers Reviews Summary

JustFlowers has a rating of 3.8 stars from 5,772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 3rd among Flower Delivery sites.

service
239
value
224
shipping
214
returns
170
quality
202
This company responds to reviews on average within 1 day

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112,104 reviews
Alabama
1 review
0 helpful votes
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Peace lilly
June 1, 2025

I sent a peace lilly to a friend in California when her husband passed away. She said the lilly was very pretty.

Date of experience: June 1, 2025
CustomerService -. — JustFlowers Rep
3 months ago

Mary, thank you for taking the time to share your experience. We greatly appreciate your business.

New York
1 review
0 helpful votes
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I placed totaly different order
May 31, 2025

What is purchased was not delivered, instead my friend received 6 roses and 5 carnations. I also purchased 1 baloon for a happy birthday and the box of chocolates for a total of $106.97. My friend did not get the balloon or chocolates. I would never recommend this florist or do business with. Ill go now on your web and do my raiting. If you are using third party for your orders you should use trusted source. Very bad experience.

Date of experience: May 31, 2025
CustomerService -. — JustFlowers Rep
3 months ago

Jelica Potter we apologize for the problem you are experiencing with your order 10252324 to Cindy Poon. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

Virginia
1 review
0 helpful votes
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Very disappointed at best!
May 31, 2025

The flowers were supposed to be delivered Sat. May 24. They. Did not get delivered until Tues. Following Memorial Day and were fair.

Date of experience: May 31, 2025
CustomerService -. — JustFlowers Rep
3 months ago

Janet A Ferrell we apologize for the problem you are experiencing with your order 10252176 to Suzy Swanson. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

Georgia
1 review
0 helpful votes
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Supper late delivery.
May 17, 2025

I have used this company before and was very pleased. The problem this time was i ordered the flowers on friday may 9th reasurring that my daughter would recieve them by sun mothers day. That didnt happen. I got notifications daily saying sorry its undeliverable will try tomorrow. I tried calling only to get a busy signal for hours. I understand the high volume and things may be alittle late but 4 days past the delivery date? I even texted to find out why? Although the flowers were beautiful I feel it took way to long and by time she got it I felt like it was an after thought. Im not asking for a refund but some sort of compensation.Thankyou for your time. Ms Lambert

Date of experience: May 9, 2025
CustomerService -. — JustFlowers Rep
3 months ago

Kim, we don't seem to have an order on file for you. Can you please reach out to us with more information. Including your order number. Thank you

Michigan
1 review
0 helpful votes
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No flowers for Mother's Day
May 16, 2025

You guys used to be extremely reliable. Used to be. I ordered flowers for mother the Thursday night before Mother's Day, 5/9. You say you got the order much later than that. This makes no sense to me but in any event she still has not gotten the flowers. One week later. I'm extremely frustrated with you

Date of experience: May 16, 2025
CustomerService -. — JustFlowers Rep
3 months ago

Amy Lesemann we apologize for the problem you are experiencing with your order 10220566 to Joan Lesemann. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

Alabama
1 review
0 helpful votes
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Bad all round
May 16, 2025

Terrible communication & disappointing delivery schedule - and when my friend got the gift - there was no balloon per the order charged - but the plants were nice It's so hard to talk to someone - I haven't even tried to get the refund for the balloon

Date of experience: May 16, 2025
CustomerService -. — JustFlowers Rep
3 months ago

Sue, we are here to help. Please reach out to us directly with both your full name and order number.

Florida
1 review
0 helpful votes
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Mothers day
May 16, 2025

Flowers were fresh and beautiful and wonderfully arranged in a cute little basket...

Date of experience: May 16, 2025
Illinois
1 review
0 helpful votes
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Disappointed
May 16, 2025

I placed the order on May 8th and it was due to be delivered on May 8th. I expected confirmation that day that it was delivered, not a question a week later as to whether or not it was delivered. The recipient sent me a photo of the flowers, which she found beautiful, and which I found contained fewer flowers that what was shown in the photo I chose.

Date of experience: May 15, 2025
CustomerService -. — JustFlowers Rep
3 months ago

Linda, we are here to help. Can you please e-mail photos of what was received to service@justflowers.com

New York
1 review
0 helpful votes
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Very late delivery
May 15, 2025

My order was late by 4 days. Very unhappy with that. It was for a friend's birthday, was supposed to arrive on her birthday. She did not receive it until 4 days later.

Date of experience: May 15, 2025
CustomerService -. — JustFlowers Rep
3 months ago

Peg, we don't have an order on file for you. Would you please kindly remove this review. Thank you

California
1 review
0 helpful votes
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Delivered Wrong Arrangement
May 15, 2025

Yes, sympathy flowers were delivered to a loved one, but I had to put a fight when initially was told my order would be delivered the next day instead. Unacceptable. Then, after a stressful phone call demanding delivery, the flowers were delivered late that day afterall. However, it was a completely different arrangement than what I ordered. This turned into another stressful conversation with customer service resulting in an unsatisfactory end. "Sorry, ma'am, we cannot make the correction. We will credit you $15." Overpriced, wrong flowers, and stress. Not again.

Date of experience: May 9, 2025
CustomerService -. — JustFlowers Rep
3 months ago

Patricia Ray we apologize for the problem you are experiencing with your order 10219253 to Linda Arroo. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

Oklahoma
1 review
0 helpful votes
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Will not order again
May 15, 2025

The flowers were not only 2 days late but the wrong arrangement of lesser price! Absolutely ridiculous and not again. I wish there were negative stars I could give.

Date of experience: May 15, 2025
CustomerService -. — JustFlowers Rep
3 months ago

Tracy, we are here to help. Can you please e-mail photos of what was received to service@justflowers.com

Pennsylvania
1 review
0 helpful votes
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Not worth it!
May 15, 2025

I bought $100 worth of flowers, and the basket that was sent to a person who lost a loved one was not what was expected. It had cheap flowers in it with very few plants.

Date of experience: May 15, 2025
CustomerService -. — JustFlowers Rep
3 months ago

Beth, we are here to help. Can you please e-mail photos of what was received to service@justflowers.com

Florida
1 review
0 helpful votes
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Mothers Day
May 15, 2025

Fine by phone but ordering online failed. Their website needs improvement. Otherwise a reasonable experience but with expensive delivery charges.

Date of experience: May 15, 2025
CustomerService -. — JustFlowers Rep
3 months ago

Brian, thank you for the feedback. We greatly appreciate your business.

Missouri
1 review
0 helpful votes
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Mother's Day for a friend
May 15, 2025

Easy and the recipient loved them - said they were beautiful and smelled good. All I could ask for! I don't know what else to say.

Date of experience: May 15, 2025
Pennsylvania
1 review
0 helpful votes
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Not overly impressed
May 15, 2025

Wanted flowers delivered Friday, May 9 th but had to deliver May 10 th. Offered 5$ credit but have not seen that yet. Ordered the upgraded bouquet but they were just so so. Haven't had issues until now.

Date of experience: May 15, 2025
CustomerService -. — JustFlowers Rep
3 months ago

Gloria Bowman we apologize for the problem you are experiencing with your order 10218926 to Rebecca Cox. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

Alabama
1 review
0 helpful votes
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Delivery 3 days late
May 14, 2025

Ordered Mothers Day flowers 3 days in advance. They were not delivered before Mothers Day
As requested. They were not delivered ON Mothers Day. They were not delivered the day after
Mothers Day. The flowers were ordered to be from my children to my wife. The arrangements that were sent to my wife, as well as an arrangement sent to my mother were
Very disappointing in size and appearance. Thanks Just Flowers. But it's time for us to part ways,

Date of experience: May 14, 2025
CustomerService -. — JustFlowers Rep
3 months ago

10217482 - delivered on May 9th
10221529 - delivered on May 13th

North Carolina
1 review
0 helpful votes
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Did not Deliver Flowers
May 13, 2025

I ordered 2 bouquet of flowers on May 9th for Mothers Day May 11,2025 2 days in advance of the event and the flowers never were delivered. It is now May 13, and I still have not receievd the expected flowers. When I called the customer service number it just has a busy signal with no answer. I called the main number and the agent refused to help me stating that I should call the customer service number, he was not sympathetic. I emailed the company and only got this email to rate my experience regarding the service I recieved. As you can see I am very disappointed and really just need a full refund as you did not deliver the service as promised and you are now avoiding me and my request for a refund. This has been the worst service EVER! I need my money back and SOON!

Date of experience: May 13, 2025
CustomerService -. — JustFlowers Rep
3 months ago

10215491 - cancelled
10215492 - cancelled

California
1 review
0 helpful votes
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Birthday Flowers
May 13, 2025

Flowers were lovely but delivery was a problem. Apt. Number clearly marked on order but not available to delivery driver. Incorrect name on birthday salutation. Confusing experience.

Date of experience: May 13, 2025
CustomerService -. — JustFlowers Rep
3 months ago

Julia, we are sorry to hear about this. Can you please reach out to us directly with your full name so that we can get this resolved for you.

Georgia
1 review
0 helpful votes
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Mother's Day Bouquet
May 13, 2025

It was easy to send a beautiful bouquet to my sister-in-law on the west coast. She was so blessed by it.

Date of experience: May 13, 2025
Idaho
1 review
0 helpful votes
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Amazing flower bouquet.
May 12, 2025

Delivered on time... satisfied with my selection and process of ordering online.
Delivery fee lower than other online flower sites.

Date of experience: May 12, 2025