JustFlowersReviews 5,772

Thank you for your quick response to my request. You guys came through and saved the day in such a short notice because of my lack of planning. The floral arrangement was beautiful, and made my lady one very happy girl! I cannot thank you enough.

Ordered flowers for Valentine's Day and actually received flowers at a decent time, Problem was they were not my flowers. The arrangement contained a large card with someone else's name and address but not a phone number. Tried to contact JustFlowers via phone, e-mail and text but they were too busy to answer any of them. Later that night a man showed up on my door step with my wife's flowers. I thought it was the delivery person making things right but it was a man that had received my flowers and unbelievably I had received his flowers. We exchanged and I thanked him. Called JustFlowers a week later and they are sorry! Good bye JustFlowers, took my money for the last time.

Ordered Valentine flowers to be delivered on 2/14/24--then late in the 2/14 afternoon received notice the delivery would not happen as promised. No time to regroup and get something else in line and had to wait until the next day for delivery. NOT GOOD!

The $10 refund was worthless! Like we need to do something so lets do a small amount so that we can say we tried. Not acceptable and will not use your services again--I know this will not have any impact upon Just Flowers--but like your $10 refund--it makes me feel better!

Consider this a cautionary tale for anyone considering Just Flowers for their floral needs. I'm utterly dismayed by the abysmal service I received when ordering a funeral arrangement from them. Despite assurances, the flowers arrived late and looked nothing like the $250 arrangement I ordered. Adding insult to injury, the accompanying note was replaced with a cheap envelope stating a "greeting card shortage," containing a folded piece of printer paper. When I attempted to address my concerns with customer service, they argued that the flowers delivered looked like a cross, despite photographic evidence I provided. I requested to speak to a manager to address this, but instead of assistance, I was put on hold, only for the representative to hang up on me. Upon calling back, I once again had to leave a voicemail. This matter remains unresolved. Contacting the company is nearly impossible; after enduring 5-minute hold times, calls are consistently redirected to voicemail. Save yourself the trouble and avoid Just Flowers at all costs. Their lack of competence and empathy is shocking and unacceptable.