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JustFlowersReviews 5,772

3.8

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States
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JustFlowers Reviews Summary

JustFlowers has a rating of 3.8 stars from 5,772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 3rd among Flower Delivery sites.

service
239
value
224
shipping
214
returns
170
quality
202
This company responds to reviews on average within 1 day

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112,104 reviews
North Carolina
1 review
0 helpful votes
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Excellent Sery
April 11, 2024

Flowers were delivered on time and were absolutely gorgeous

Date of experience: April 11, 2024
Wyoming
1 review
0 helpful votes
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Birthday Flowers
April 9, 2024

Ordered flowers for my sister-in-law's birthday. She was very pleased. She sent me a picture, and they looked beautiful. I've ordered from Just Flowers several times and have never been disappointed.

Date of experience: April 9, 2024
Arizona
1 review
0 helpful votes
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Ordering was fairly easy but expensive "handling" and "shipping" of $23. Selected the "Cotton Candy" arrangement for a birthday gift--as pictured (no additional flowers added in for additional cost). Vase of flowers was delivered 5 days later as requested, but picture sent to me by the recipient showed that the arrangement looked almost nothing like the one I selected just for her. Very disappointed for the price of the flowers and the handling and shipping. Will not order from just flowers.com again.

Date of experience: April 8, 2024
CustomerService -. — JustFlowers Rep
over a year old

Donna, this is the first such report we have received from you. Please e-mail photos of what was received to service@justflower.com

Florida
1 review
0 helpful votes
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Fast delivery. Beautiful Flowers
April 5, 2024

I was really impressed seeing how we haven't used this company before. We were trying to find a local florist in the area without knowing the area and they did not dissappoint!

Date of experience: April 5, 2024
Oklahoma
1 review
0 helpful votes
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Beautiful flowers!
April 5, 2024

Just Flowers has never failed to deliver beautiful flowers in a timely fashion at a reasonable price!

Date of experience: April 4, 2024
Idaho
1 review
0 helpful votes
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Birthday order not delivered
March 31, 2024

My order didn't arrive until two days after the order. I was told that I would get a ten dollar refund and I haven't received it either.

Date of experience: March 31, 2024
CustomerService -. — JustFlowers Rep
over a year old

Donette, there was a delay of one day (not two), due to an issue with the local vendor and the partial refund was already issued. Please allow 1-4 business days for that to process.

New York
1 review
0 helpful votes
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Beautiful arrangement. Excellent service and follow-up.

Date of experience: March 22, 2024
Florida
1 review
0 helpful votes
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Spent $77 for an arrangement. I picked a specific arrangement because it had butterflies attached to the basket. A family member had just got a new job and this member loves butterflies so I thought the arrangement was perfect with the butterflies as a congrats gift. I had even put in the notes... please don't forget to attach the butterflies. If this company is not going to provide what you paid for then I will not do business with them again.

Date of experience: March 22, 2024
CustomerService -. — JustFlowers Rep
over a year old

Michelle,

At JUSTFLOWERS.COM we are committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional availability of flowers and plants, it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations.

Montana
2 reviews
0 helpful votes
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Beautiful Flowers
March 22, 2024

Excellent and prompt service. I sent birthday flowers to my friend. She sent a picture of them and they were everything I had hoped for.

Date of experience: March 22, 2024
California
1 review
0 helpful votes
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One concern
March 19, 2024

You might want to know that shortly after I placed my order, I received a phone message from someone who said they were from JustFlowers. I googled the phone number and it appeared to be a scammer so I didn't call back. My flowers were delivered fine. I always have a good experience with JustFlowers. Thank you!

Date of experience: March 19, 2024
Florida
1 review
0 helpful votes
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Experience was ok... With the flower arrangement i ordered. They arrived before the deadline...

Date of experience: March 14, 2024
CustomerService -. — JustFlowers Rep
over a year old

Garry, thank you for expressing your concern. We will have someone reach out to you about this asap.

Georgia
1 review
0 helpful votes
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Birthday
March 13, 2024

Good experience with my order. Order was delivered on time. Recipient was pleased with the flowers

Date of experience: March 13, 2024
North Carolina
1 review
0 helpful votes
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They held my flowers hostage to try and shake me down for more money the day I'd delivery. I ordered flowers for my grandmother that lives far away from me for her birthday. I ordered them days ahead of time. The day is scheduled delivery they held the flowers trying to get me to pay an extra $ on top of the flower price, handling fee and shipping fee. I will never use this business again. This is a shady way to conduct business. Very unprofessional. Buyer beware! Do not use the company. Spread the word far and wide.

Date of experience: March 13, 2024
CustomerService -. — JustFlowers Rep
over a year old

Shanna, some local florists have minimum dollar amounts for orders. We are committed to matching you with a local florist that can fill your order for your selected item(s)'s paid dollar-amount. However, there are rare occasions when the most cost-effective local florist's minimum exceeds the amount you paid for your selected item(s).

Texas
1 review
0 helpful votes
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Disappointed
March 12, 2024

Ordered 3/2 for delivery 3/5. Paid for Express delivery(in a.m.). Arrangement delivered at 4:30pm. -Friday a.m., half of flowers were wilted, in spite of having been watered upon arrival.

Date of experience: March 11, 2024
CustomerService -. — JustFlowers Rep
over a year old

DeeLynne, we spoke with you on the 6th and informed you that it was delivered at 3PM, not 4:30 PM. Also, we offered compensation for the delayed delivery which was accepted and issued that same day. Not to mention, this is the first report we are getting from you about the quality of what was delivered. We will contact you about this ASAP.

Illinois
1 review
0 helpful votes
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Good delivery
March 10, 2024

On time delivery fresh flowers and beautiful balloons. My mom was so excited when she opened the door 💖

Date of experience: March 10, 2024
Maryland
1 review
0 helpful votes
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Carol
February 25, 2024

Was easy and the support staff were terrific! Also the bouquet was gorgeous!

Date of experience: February 25, 2024
Illinois
1 review
0 helpful votes
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Just Great
February 24, 2024

Easy to order online and arrived on time and were a big hit.

Date of experience: February 24, 2024
North Carolina
1 review
0 helpful votes
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Not what I ordered
February 22, 2024

First, the delivered flowers were pretty but not what I ordered. I have purchased a lot of flowers in my lifetime but these flowers did not meet my expectations for the amount paid. I was expecting the fullness that was in the picture but only got half. This was my first time using this service and I was not satisfied.

Date of experience: February 22, 2024
CustomerService -. — JustFlowers Rep
over a year old

Janet, we are here to help. Please e-mail a photo of what was received to service@justflowers.com

Massachusetts
1 review
0 helpful votes
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Valentines Day
February 22, 2024

Easy clear fast day prior on line ordering.
Selected "premium - a feminine touch" and a little disappointed with the delivered result. Arrangement was beautiful but closer to the "standard" selection photo. I expected more flowers. Hand written note was nice.

Date of experience: February 22, 2024
CustomerService -. — JustFlowers Rep
over a year old

Adam, we are here to help. Please e-mail a photo of what was received to service@justflowers.com

Zimbabwe
1 review
0 helpful votes
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VALENTINES DELIVERY
February 22, 2024

Thank you for the perfect delivery. Loved the Flowers and the font on the Card. Despite the delayed delivery, everything was on point.

Date of experience: February 22, 2024