JustBlinds has a rating of 4.4 stars from 571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustBlinds most frequently mention customer service, free samples and great product. JustBlinds ranks 6th among Blinds sites.
When I bought blinds from this site it arrived within a week. I really love everything about this site. The products that I received where just perfect I really just love everything about it. I recommend this site to anyone looking for beautiful affordable nlinds.
Great price, helpful info, easy to use website and quick delivery
I bought a venetian blind when I moved into my new home and I had nothing but trouble with it. The fittings were inferior and each time we tried to drop the blind the cord twisted at the top. We had to get the steps out and try to untwist it and even had to assist it by hand little by little. They sent someone out once and still it wouldnt work properly. I had complained several times and eventually they stopped replying to emails. Keep away from this company. Their customer service is non existent.
Let the buyer beware! I placed an order online for a small kitchen window Plantation Shutter (35x22) in faux wood ($85). When I tried to checkout I was shocked to see a Freight charge of $55. There was NOTHING on the website explaining why this charge was so excessive or even why it was added. I emailed customer NO service to ask why the charge was almost as high as the price of the shutter, only to be told that it was "standard" on ALL shutters. They LOST my business from that point on. Smart people don't pay $55 shipping/freight on a faux shutter that weighs less than 6 lbs. That's just CRAZY!
I experience an easy process to select, order, and install.
. Blinds were awesome and I am extremely satisfied. I plan on being a returning customer real soon! Excellent customer service... as if they were standing right in the room helping me measure and decide!
Sandra LaMotta, Hasbrouck Hgts. New Jersey *******@aol.com
The website was easy to use and clear on how to measure your window, delivery of the blinds was a lot faster than expected, the quality of what I received was great, and there was a sale going on when I ordered so I think the price was great too.
I had excellant results. I oredered 8 large double insulated blinds and received them 3 days prior to promised shipping date in the middle of the Holiday Season. Quaility is excellant and instulation was simple. Highly recommend this company for I checked with others for price and product service..
Easy to use website. It explained in clear and easy to understand measuring instructions.
Charged my card immediately for overnight shipping for samples. 5 days later, no samples. Offered. A credit, no credit. Asked for email confirmation of credit. No email but they said they sent it. Lie! Asked for tracking. No tracking available. I would never order blinds from this compnay. They are clearly diahonest and shady. Look elsewhere.
We placed an order June 15th 2020. They have changed the ship date three different times. Now we check the new shipping date all it says is check back soon. I have emailed them no answer. I call, they say they will check and call back. Never got a call back. Today I call and canceled my order.
Very easy process. I liked how easy it was to build my new blinds. Thank you.
I do not order much on line, but I took the chance on these blinds. And I love em!
I have 2 huge commercial doors I wanted covered so I ordered the black outside shades with chains, I installed myself, my installations usually come out crocked or off. These were big and I thought No way am I going to get these right. BUT i did! And they look GREAT! So I ordered 11 more cellular shades for my windows, there 45 wide by 35 long. Not typical size and they came perfectly measured, all hardware came and pulls. I also installed them by myself! I highly recommend JUSTBLINDS EASY EASY EASY!
Ordering was easy. Installation was easy. Happy customer.
Easy to use site, quality products, quick delivery highly recommend
Everything was perfect! As Always!
I have been buying from Justblinds for years through three houses!
Always dependable, affordable and high quality!
A pleasure to do business with
Thanks so much
I have ordered two cellilar blinds from them and neither one held up. The one with a pull string has broken twice, they replaced the first one at no charge and now are offering me another replacement for the second time but refuse to refund my money because I a now past the limit of time allowed for a refind so I will have to look forward to going through this hassle every year to replace my blind when the strings dont hold up. The second blind was a cordless and it wouldnt stay up, I requested my money back and I was told I would have to donate my blind to a local charity and submit a receipt before I would be given a refund, by the time I went through through all that process and waited for my refund we went without a blind on our window for a month! Save yourself the pain and dont order from this company. I got a replacement blind for the cordless from Lowes at the same cost and much much better quality!
We ordered blinds from this company online and quickly after the order was placed (within 24 hours) we realized we had ordered the incorrect sizes. We called the day after we placed the order (just within 24 hours) but the line was busy and we were not able to speak with a representative. After contacting them again, the automated message said due to large call volumes they were no longer taking calls for the day. By the time we reached them (just outside of their 24 hour window) we were told we could not make changes to the order or receive a refund. We now have complete window coverings for our home that do not fit any of our windows and we are out hundreds of dollars. You would think they would have found a way to work with us since the items had not yet shipped. The agent we spoke with was rude and had zero compassion for our situation. Shame on us for not measuring correctly - shame on JustBlinds.com for not having adequate customer service teams in place to handle their business.
Got my blind a couple weeks early. I did get the extra warrentee in case there were measurement issues but came cut perfectly. There were a couple of parts that are plastic that I wish were metal such as the tensioner pully.
Answer: Thank you for reaching out. Just so you know, we are an online retailer only. You can contact a member of our Design Team at 1-800-959-9939 option 2. We are happy to help. -- Ava N
Answer: Hi James! We have a variety of lift options available (depending on the type of blind or shade you choose)! Please reach out to me at SocialCare@justblinds.com with the product you're interested in and I can look into this further for you!
Answer: I ordered blinds for my entire house from Just Blinds 17 yrs ago. Your help with problems thru the years have been great... the questions answered and problems solved. Now another problem with my continuous cord loop blind... only one sdie goes up.
Answer: Ours is about 1/2 inch, the same as the blinds we replaced these with. Ours are light blocking and work very well.
Answer: It comes wit mounting Hardware.
Answer: Mine came about 1/2" NARROWER than the measurements I gave. Thus - not a custom look!
Answer: 47 Long Days!