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JustBlinds

Overview

JustBlinds has a rating of 4.4 stars from 571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustBlinds most frequently mention customer service, free samples and great product. JustBlinds ranks 6th among Blinds sites.

service
91
value
35
shipping
38
returns
27
quality
359
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10,572 reviews
How would you rate JustBlinds?
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Nevada
1 review
0 helpful votes
Follow Kirubel T.
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When I bought blinds from this site it arrived within a week. I really love everything about this site. The products that I received where just perfect I really just love everything about it. I recommend this site to anyone looking for beautiful affordable nlinds.

Date of experience: July 10, 2013
Pennsylvania
1 review
0 helpful votes
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Just blinds were easy to work with and ord
September 10, 2024

Great price, helpful info, easy to use website and quick delivery

Date of experience: August 31, 2024
GB
1 review
2 helpful votes
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I bought a venetian blind when I moved into my new home and I had nothing but trouble with it. The fittings were inferior and each time we tried to drop the blind the cord twisted at the top. We had to get the steps out and try to untwist it and even had to assist it by hand little by little. They sent someone out once and still it wouldnt work properly. I had complained several times and eventually they stopped replying to emails. Keep away from this company. Their customer service is non existent.

Date of experience: March 16, 2014
Georgia
1 review
6 helpful votes
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What a Scam!
February 19, 2015

Let the buyer beware! I placed an order online for a small kitchen window Plantation Shutter (35x22) in faux wood ($85). When I tried to checkout I was shocked to see a Freight charge of $55. There was NOTHING on the website explaining why this charge was so excessive or even why it was added. I emailed customer NO service to ask why the charge was almost as high as the price of the shutter, only to be told that it was "standard" on ALL shutters. They LOST my business from that point on. Smart people don't pay $55 shipping/freight on a faux shutter that weighs less than 6 lbs. That's just CRAZY!

Date of experience: February 19, 2015
Oklahoma
1 review
0 helpful votes
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Perfect fit
August 8, 2024

I experience an easy process to select, order, and install.

Date of experience: July 29, 2024
New York
6 reviews
12 helpful votes
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. Blinds were awesome and I am extremely satisfied. I plan on being a returning customer real soon! Excellent customer service... as if they were standing right in the room helping me measure and decide!
Sandra LaMotta, Hasbrouck Hgts. New Jersey *******@aol.com

Date of experience: December 29, 2011
Wisconsin
1 review
0 helpful votes
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Cabin blinds
June 17, 2023

The website was easy to use and clear on how to measure your window, delivery of the blinds was a lot faster than expected, the quality of what I received was great, and there was a sale going on when I ordered so I think the price was great too.

Date of experience: June 17, 2023
Iowa
1 review
0 helpful votes
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I had excellant results. I oredered 8 large double insulated blinds and received them 3 days prior to promised shipping date in the middle of the Holiday Season. Quaility is excellant and instulation was simple. Highly recommend this company for I checked with others for price and product service..

Date of experience: January 5, 2012
Puerto Rico
1 review
0 helpful votes
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Great blinds and service
August 6, 2024

Easy to use website. It explained in clear and easy to understand measuring instructions.

Date of experience: July 27, 2024
Rhode Island
1 review
3 helpful votes
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Shady company
March 22, 2017

Charged my card immediately for overnight shipping for samples. 5 days later, no samples. Offered. A credit, no credit. Asked for email confirmation of credit. No email but they said they sent it. Lie! Asked for tracking. No tracking available. I would never order blinds from this compnay. They are clearly diahonest and shady. Look elsewhere.

Date of experience: March 21, 2017
Colorado
1 review
0 helpful votes
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We placed an order June 15th 2020. They have changed the ship date three different times. Now we check the new shipping date all it says is check back soon. I have emailed them no answer. I call, they say they will check and call back. Never got a call back. Today I call and canceled my order.

Date of experience: August 12, 2020
Montana
1 review
0 helpful votes
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Penny's response
July 28, 2024

Very easy process. I liked how easy it was to build my new blinds. Thank you.

Date of experience: July 18, 2024
Iowa
1 review
0 helpful votes
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I do not order much on line, but I took the chance on these blinds. And I love em!
I have 2 huge commercial doors I wanted covered so I ordered the black outside shades with chains, I installed myself, my installations usually come out crocked or off. These were big and I thought No way am I going to get these right. BUT i did! And they look GREAT! So I ordered 11 more cellular shades for my windows, there 45 wide by 35 long. Not typical size and they came perfectly measured, all hardware came and pulls. I also installed them by myself! I highly recommend JUSTBLINDS EASY EASY EASY!

Date of experience: October 31, 2019
Kansas
1 review
0 helpful votes
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Easy to order, easy to install.
September 5, 2024

Ordering was easy. Installation was easy. Happy customer.

Date of experience: August 26, 2024
North Carolina
1 review
0 helpful votes
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Quality product
August 4, 2024

Easy to use site, quality products, quick delivery highly recommend

Date of experience: July 25, 2024
California
1 review
0 helpful votes
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Love all my blinds I have gotten from you and my new purchase is perfect as well I will order some more from you shortly

Date of experience: June 24, 2024
Indiana
4 reviews
0 helpful votes
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Everything was perfect! As Always!
I have been buying from Justblinds for years through three houses!
Always dependable, affordable and high quality!
A pleasure to do business with
Thanks so much

Date of experience: March 12, 2012
Texas
1 review
2 helpful votes
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I have ordered two cellilar blinds from them and neither one held up. The one with a pull string has broken twice, they replaced the first one at no charge and now are offering me another replacement for the second time but refuse to refund my money because I a now past the limit of time allowed for a refind so I will have to look forward to going through this hassle every year to replace my blind when the strings dont hold up. The second blind was a cordless and it wouldnt stay up, I requested my money back and I was told I would have to donate my blind to a local charity and submit a receipt before I would be given a refund, by the time I went through through all that process and waited for my refund we went without a blind on our window for a month! Save yourself the pain and dont order from this company. I got a replacement blind for the cordless from Lowes at the same cost and much much better quality!

Date of experience: July 19, 2016
Arizona
1 review
0 helpful votes
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Terrible customer service!
July 14, 2021

We ordered blinds from this company online and quickly after the order was placed (within 24 hours) we realized we had ordered the incorrect sizes. We called the day after we placed the order (just within 24 hours) but the line was busy and we were not able to speak with a representative. After contacting them again, the automated message said due to large call volumes they were no longer taking calls for the day. By the time we reached them (just outside of their 24 hour window) we were told we could not make changes to the order or receive a refund. We now have complete window coverings for our home that do not fit any of our windows and we are out hundreds of dollars. You would think they would have found a way to work with us since the items had not yet shipped. The agent we spoke with was rude and had zero compassion for our situation. Shame on us for not measuring correctly - shame on JustBlinds.com for not having adequate customer service teams in place to handle their business.

Date of experience: July 14, 2021
Virginia
2 reviews
0 helpful votes
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Got my blind a couple weeks early. I did get the extra warrentee in case there were measurement issues but came cut perfectly. There were a couple of parts that are plastic that I wish were metal such as the tensioner pully.

Date of experience: April 9, 2022