JustAnswer has a rating of 4.3 stars from 9,630 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
The vets are great waiting time is notn the website could be more informative. Wasn't sure the message got thru. Need more updates while waiting you are in an emergency situation not easy to was more than 40 minutes
I am trying to pay temu for my order i I do not want to use pal pal.I only want these charges on one of two cards one debit card with truist bank and one credit card with wells fargo.this wil help me track payments.
I got the information I needed quickly on a weekend! This service is amazing! I am currently in a very difficult financial situation and this service gives a wide range of professionals at a very affordable cost. Thank you so much!
Not a very tech savey person, got fast, friendly, knowledgeable, patient and understanding help which allowed me to again scan from my copier and was set up with WIFI instead of manual way I was using it previously.
Totally surprised I didn't need a youngster to solve the issue for me. The JustAnswer tech talked me thru it!
Very pleased
I had just started the conversation however it got dark and I couldn't finish our conversation. Also Dr appointment on the next 2 days has delayed our conversation on fixing my stern drive problem. I will continue the conversation asap.
I was concerned about side effects of giving our diabetic dog melatonin to help him, and us, sleep better thru the night. Responder asked insightful questions about our dogs health history and provided quick and helpful advice for a plan forward to remedy the issue. Very pleased with the timeliness of the response
This was my first experience with Just Answer. I am a senior who is very wary of internet scams, so when Pearl mentioned the $2 fee but not the $53 membership fee that was automatically deducted from my account, I immediately thought "fraud" (my apologies to Pearl). However, Just Answer retuned the $53 and kept my $2 fee and, to my surprise, answered my question (I have yet to implement it, so will see if it works). I did not stay by my computer so, unfortunately, did not answer the follow-up question from the technician. I did an internet search on the site and found a good review of how it works and how to use it more effectively. I would use it again.
I accidentally dropped a vitamin pill on the floor. I was so afraid that my cat had grabbed it. I couldn't find the pill anywhere. The only thing I could think of to do was reach out to one of them that I just ask. She helped me call my nerves and make sure that I knew she was available until I either found the pill or noticed symptoms in my cat. Good news I found the pill. Better news the vet shared in my relief and excitement. I would definitely use them again.
I am living in a very toxic household that I moved into last October and I never knew that my then friend was a chronic alcoholic and to my surprise is her youngest son and he has a child. Well then 2 weeks later her other son who is 35 is sleeping on the couch and I asked who the man was and she said her son who just got out of prison for meth. Well he moves in and is a chronic pot head. So next the youngest son has moved his girlfriend in who also drinks liquor every single day with the rest of them and she brings in 2 more kids into the home. Anyway I lost my job the middle of Feb. And I finally got employment and have only worked 3 weeks and they banged on my door and all verbally attacked me and said I had to be out by Sunday then the locks were gonna be changed and my stuff at the road
So I needed to find out my rights as to how long I have to get out and this lady has t even put in a eviction!
I regretfully consented to a one time $5.00 charge to speak with a "lawyer" and you immediately charged an additional $60 for a monthly membership which I did not sign up for nor was I given a prompt to OPT OUT. I have reported you to American Express and you are being investigated. In addition, your lawyer Juris GURU (Ha! Good name) gave me totally incorrect information as I have reported to the necessary agencies.
I was connected to a tech who said she would text me a message on how to find a UBS button on my router. I haven't received it. I asked raginiB how to cancel my automatic renewal fee and did not receive any answer
Hello Jim,
I hope we've been able to resolve your concerns. If we can assist you further, please reach out through my contact information.
Regards,
Vanessa
JustAnswer Customer Care
VanessaVC@justanswer. Com or 1-800-808-0645
What started off as a R15 enquiry turned out to a R761 joining fee to an organization in another country to assist me with my motor and car which was unintentional.
My joining fee was refunded and everything turned out satisfactorily.
Very professional. The conversation with Don will save me a lot of money. He answered all of my questions and more. A good experience with our conversation and has put me at ease. I would recommend JustAnswer to anyone going through a divorce and have questions.
I live in a small town with only one veterinarian and he's been out of town and has a VERY long waiting list to be seen. My heifer who is new to the family had some concerning health stuff and we needed help ASAP. Dr. Mike responded and gave me some suggestions while waiting on our local vet to return. I was so grateful that he was patient with all my questions and made me feel much better.
I had a problem with my LG refrigerator. I called the website and and spent a lot of time "chatting" with a bot that kept telling me to do things that I already did. Then I was offered a flat rate repair for $349. I never was able to talk to anyone. I didn't think my problem was that expensive so I started searching for a local appliance repair place and found JustAnswer. Their process was smooth and efficient. I was on the phone with an expert in about 5 minutes and he walked me through the solution to my problem.
My 2 1/2 year old female Blue Bully Sasha was bleeding after her second AI… wasn't too sure what was happening because her mother who had a successful 10 piece litter never encounter this issue. I found this site online and within 40 min I had my concerns answered. We went on and pooled off some blood and did a 3rd AI with No problem. Thanks a bunch!
I love this site, I will be using it again here real soon. I asked for help with my Thunderbird and got results back from Just Answer every time within the hour. And the advice they give, it the greatest and to be honestly true. Hats off to Just Answer.
My problem, I assume couldn't be fixed. My printer was broken. Unfortunately, I had extreme difficulty in understanding what the technician was saying. His Indian accent was so strong I honestly think I missed half of what he said.
Hello Nancy,
I hope we’ve been able to assist you. Should you have any additional questions or require clarification, feel free to reach out and we’ll be happy to assist.
Regards,
Vanessa
JustAnswer Customer Care
VanessaVC@justanswer. Com or 1-800-808-0645
Paul was extremely helpful and patient. He walked me through all the steps to resolve my issue and answered all of my questions. I am very impressed with his kindness and knowledge. I rate him the highest number!
Jeremy Malcolm was very patient and considerate in answering my questions regarding how to get my husband's military discharge information. He provided me with the link to search the Military Archives.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at support@justanswer.com or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Thank you for reaching out to us, and for your interest in becoming an Expert on the site! If you'd like to apply, please visit the following link to begin the application process: https://era.justanswer.com/ Once your application is submitted, you will receive a follow up E-mail with the next steps in the process. If you need assistance with the process please send an email to expertrecruiting@justanswer.com or expertsupport@justanswer.com. Best regards, Meg at JustAnswer Customer Care MegMK@justanswer.com or call 1-800-808-0645 ext. 55
Answer: Hello Franklin, I would be happy to answer your question for you, but I need to be able to look up your JustAnswer account so that I can see what is going on. Please reach out to me privately by sending an email to MegMK@justanswer.com or by calling 1-800-808-0645 ext. 55. Best regards, Meg at JustAnswer Customer Care
Answer: Hello and thank you for your question. All of the Experts in our legal categories are real attorneys and have had their credentials verified. All Experts must pass a rigorous entrance process. This ensures that you get the most knowledgeable, trustworthy help anywhere on the Internet. Additionally, we have an ongoing Quality Assurance program that oversees the Experts. I hope that I have addressed all of your concerns. Feel free to contact me directly if you need further assistance. Best regards, Meg at JustAnswer Customer Care, MegMK@justanswer.com or call 1-800-808-0645 ext. 55
Answer: Hello Bill, thank you for your interest in JustAnswer. Please visit the Home Page of our website and scroll to the bottom, then look for the Careers link under the first column called JustAnswer. Best regards, Meg
Answer: Hello Carolina, We are based in the United States, but the website is available worldwide. Let us know if you need any further assistance. Regards, JustAnswer Customer Care
Answer: Hi Mary, You can cancel form the My Account page if you are logged into your account. If you are having trouble finding the option or navigating the site. Just give our Customer Care team a call at 1-800-509-5721 or send us a note at support@justanswer.com Regards, JustAnswer Customer Care
Answer: Hello Bob, Thanks for reaching out with this question. Yes, that is correct:) From the comfort of your home you can communicate with verified Experts in about a dozen different fields, 24 hours a day. If you're on the go, you can also use the mobile application to post a question and you'll typically receive a response within minutes. All for one low monthly fee. Please feel free to visit the site at www.justanswer.com and check out our $5.00 free trial. We look forward to hearing from you. Regards, JustAnswer Customer Care
Answer: Hello George, Thank you for contacting JustAnswer and for your interest in becoming a member. Membership pricing varies and each customer is presented with a customized option based on their needs. The membership is available to you once you post your first question and typically varies between $30 and $60 per month. Please let me know if there is anything else I may assist you with and I would be happy to help. Regards, JustAnswer Customer Care
Hello,
We understand how frustrating this experience must have been, and we truly hope our team has been able to assist you in resolving the matter. If you haven’t yet received support, please don’t hesitate to get in touch with us—we’re here to help.
Best,
Julie, JustAnswer Customer Care