Joybuy

My boyfriend ordered a $3800 engagement ring but what I got was about $100 opal ring in sterling silver instead of white gold and no diamonds! Now they are giving him a runaround! Never order from these people go to your local jeweler!

No wonder it has a 1.1 star rating. If I'd known they would post my order being shipped on 12/12 to be delivered by 12/21 would be cancelled by then on 12/21, I would not have ordered anything from them. My Christmas gifts to my kids has been ruined. They need to stop advertising if they cannot fulfill orders. Very disappointed in this company and their 3rd party advertisers..

I was trying to buy items for my daughter for Xmas from Joybuy. Tried to buy 3 items that they were selling at Walmart. This review is for one of the items. I dont want to take the time and do this 2 more times so here's the jest. Each said it was available and each was cancelled around 10 days with no communication taking another 10 days for funds to be returned. Merry Christmas!

Ordered „bicycle saddle" on Walmart.com and received some kind of a cover in an envelope. Picture showed actually saddle and the instructions also described how to install an actual saddle, not a cover

I am very frustrated with this seller. I place my order a Month ago. I finally get my order, when I opened it there are missing products. I order a set of 4 kitchen brushes only one came in the package. I contacted customer service and no one has been able to resolve my order. Very bad customer service. Never shopping from here again.

The shipment tracker has my correct deliver to address in Texas, however the shipment tracker shows my order was delivered to a PO box in New Jersey. My order was about $13. A very cheap plastic spoon, which I did NOT order, was delivered to my address. Waiting for a response. I can't return a product I did not receive.

I am 74 years old and ordered the Bow Maker and it said it comes with instructions, well it came and what a joke even at24 I don't think I could have seen the pictures and by the way there is instructions for 2 bows is all. If you want your Bow Maker back your welcome to it because no one could figure this out. Never recommend this product

In October of this year I ordered what looked like a beautiful evening gown. It never showed up. They blamed the shipper. Upon calling the shipper the shipper says that they never got the order from Joyby. When I called Walmart all they want to do is cancel, cancel, cancel. We canceled it. We reordered it early November. It's December it never came. Once again Joyby tried to claim that they sent it to the shipper. Shipper says they never got it. Don't buy anything from Joyby, you won't get it. They now have left me high and dry without an evening gown for an event in 2 weeks. Walmart should not be selling and listing this company's products on their site. Walmart should be ashamed of themselves and I told them so.

I would rate -5 if possible. I ordered a 4 pack of aquarium filter socks for my fish tank sump filter. After waiting 2 weeks and no tracking info, I dug a little deeper. I found the tracking number had switched, due to the package supposedly coming from China. I then checked the new tracking number and the package was never received by the USPS. Joybuy generated a shipping ticket, but never shipped the package. Luckily Walmart refunded my money, and gave me a store credit for $15. Thanks for the credit, but I really needed the filter socks for my fish tank. When ordering from Walmart.com make sure that the item is being shipped by Walmart themselves. If it's sold by a 3rd party seller, do not buy it.

Sony WH-1000XM5 headphones, pictures are perfect (and say Sony) but text description does not say Sony, but just the Sony model number... Not $300+ but only $40... I was tempted to take the risk that I might get a decent knock-off... but who wants to do business with Joybuy? (I don't)

Horrible products and really horrible customer service. I will never buy from this company if I can help it. Purchased a product through walmart.com that wound up being a third-party seller from this company, and all I got was the runaround when it arrived damaged and not all the pieces with it. Walmart had to finally issue the refund because after numerous attempts to get the company to refund my money, they still just continue to send emails instead of taking care of business.

Only customer service is a computer generated response no tracking information on orders for more than 20 days had to connect walmart to get a refund because seller always stated my order is in transit this company should be closed due to lack of communication with the buyer

I would give zero stars if I could. Total scam. Orders take forever to ship, if they actually ship. You can't cancel because they try and say the order has shipped and give you tracking info which will say a label was created but carrier hasn't received package. Then good luck with a return.
Total scam

Don't buy this product! The so called company does not stand behind it. They have an odd 37 day return policy and guess when my product stopped working... 40 days. They will reply to you and give you a bunch of reasons why they won't refund your money or replace the item. BUYER BEWARE!

They are selling merchandise on Walmart.com with fake pictures. They listed a super mario costume that I thought I was buying from Walmart. Not a third party seller. What they sent was a fake knock off costume and have been messaging me back and forth asking for pictures (which I provided) and now for tags and receipts etc. which they did not provide, so I obviously cannot include. They threw a cheap fake costume into an envelope and sent it and are now refusing to do anything about it. If I could rate less than one star I would. Make sure to pay close attention to who you are purchasing from. Alot of scam artists since allowing third party sellers everywhere.

The business is run by fake scam artists who are lying and cheating people out of their hard earned money. My son was so excited to get this costume only to be ripped off by these people. It's sad that this world is steadily filling up with untrustworthy thieves and liars.

Got a Christmas present ordered through Walmart and it turned out to be a counterfeit piece of garbage from these guys, thought Walmart was more reputable than this. Not looking forward to the return process.

I would give them a negative rating but you have to choose at least one star.
I Ordered Batman pj's on Nov 23, which one would think is ample time for Christmas delivery? But I was strung alone with messages that it was delayed but would be receiving soon. I WILL NEVER EVER ORDER FROM THIS COMPANY AGAIN!

I gave a single start because you have to in order to make a review. I ordered in November with an expected delivery date of 12/5. Today is 12/27 and not only have I not received my items, but they REFUSE to make it right and refund me. They keep repeating that I will get my order just be patient. Are you serious?! I've explained every way I know how that the items are now irrelevant and that they failed to their obligation and need to give me my money back. A dozen emails and nothing done to make this right. Never Again. Be warned.