Joss & MainReviews 1,338

I have always been very pleased with this company.

Great experience, great prices and is something that I recommend to everybody to check this website.

JOSS & MAIN IS WAYFAIR.

http://thenextweb.com/insider/2012/12/10/online-retail-giant-wayfair-lands-36-3m-to-grow-its-flash-sales-site-for-the-home-joss-main/

I enjoy Joss & Main so much! The items are unique and I can always find great bargains for high quality pieces. My kitchen island light fixture shipped quickly, came in perfect condition and was exactly as I hoped it would be. It was priced much lower than any fixtures I had seen anywhere I had shopped in store. I had looked for months at local shops and couldn't find anything to fit my decor and taste. First time I was on the site, there it was and I couldn't be happier! I've just ordered what I hope to be the perfect area rug for the kitchen! I can't wait for it to arrive :)

See my review under One Kings Lane re this review. Joss & Main is the other site that I get emails from clients about. They mark the items up to high retail and then mark down to average retail as their great price. Just because they ask for an email address to be a member doesn't make all their items a good deal!

Designer and Retailer

Love joss & main. Great site, inspiring ideas at affordale prices. Recommend this site to everyone.

GREAT store I found on HGTV! Shopping experience was wonderful! I wish they had a search bar, though. They lose a star because of that. BEAUTIFUL furniture! At least from what I saw on HGTV and on the website!

Awesome site to scout out. Found some wonderful items I will come back and get next week if they still have them. Only problem was the site kept crashing on me and I could not control shopping very well. Love the items I purchased, though!

I love Joss and Main! They have the best value and customer service! If it weren't for them, I couldn't afford to buy such high end, designer quality furnishings for my home. Because of Joss and Main, windows of opportunity are open to me that never were before…. Thanks!

While I have not yet received my items therefor I cannot speak about value for money, packaging and delivery issues, whether colors are true to pictures or durability of the item. However, the range of styles the items, variety of themes and the unique designs of items is VERY attractive and inclusive of all tastes.

I can also speak about a huge issue with this site based on my one experience at purchasing a desired rug. When I had narrowed my selection down to two choices it was apparent that he description of both rugs did NOT match the pictures. So in my attempt to get clarity on these discrepancies my purchase was delayed by 5 days as I tried to glean the accurate information about the items. Both rugs had written descriptions that conflicted greatly with the pictured item: 1) the Harper rug quoted colors not in the rug at all; 2) the other the Adela rug was described as having a trellis design but the pictured item was a plain tufted or shag rug. Between calling the Customer Services dept. & communicating via email, it took 5 days to learn that item (2) was incorrectly named and tagged i. E. it a totally different item name & color; and item (1) required 3 calls to the warehouse and the manufacturers to have the site more accurately report and label the colors. This delay made me miss the free shipping perk that was available on my first day of inquiry & attempted, which was later addressed after my direct request in spite of highlighting this issue in ALL my conversations. But it should be noted that all the Service Reps with whom I spoke were courteous, but some were more effective and detailed that others.

Beautiful Pictures and unusual one-of-a-kind products, so many choices and inventory, easy payment directions. Loved the items recommended by the blogger decorator. Love the way you combine the same furniture in so many settings. Pot racks are hard to get in Canada so appreciate this. Excellent sale prices. My only suggestion is: Make instructions clearer for larger items and how they are shipped and what is required of the customer. Do you ship large items to Canada? Items such as sofas, do they have to be assembled? This is the first item I have ordered and hope that the delivery process is as satisfactory as the ordering process. Not sure about the initial deliver of $9.95 - is that free after the first item ordered. Not clear in your explanation.

Ordered two items in July. Still waiting and it's September! Numerous excuses offered and every time I have a scheduled delivery date it is altered at the last minute. One of the items was completely cancelled without explanation. Dreadful company bad I will never order again.

I have placed a few orders with Joss & Main recently. This past order was a big one--a 15 light chandelier that cost a pretty penny in shipping. We had some difficulties with the local courier they used: the courier didn't call me within the expected window, nor did they return my call after I called them twice that same day; four hours after the expected delivery window, my neighbor came driving up my 1/4 mile long driveway to tell me that some guys were dropping a box at my mailbox because they didn't want to come up the driveway. This was NOT how the Large Parcel Delivery details said it was supposed to happen! I called Joss & Main the following Monday and they promptly (and quite generously) offered to refund my entire shipping charge for the difficulties. They said they want their customers to be happy--I am! And I'll certainly be back after that wonderful display of customer service!

I have never ordered from Joss and Main, although I do enjoy their products. Everytime I have gone to purchase from them, I have found the item cheaper elsewhere. Well, this morning I clicked on their specials and first thing I see is the vase I just bought yesterday from zgallerie for $32, JossandMain has it on sale for $91! My advice is to shop around before buying form them.

I enjoy shopping on this site but have not made many recent purchases due to the change in how shipping is calculated. If I see something inexpensive but have not purchased anything in the last 30 days sometimes the shipping is as much as what I'm interested in and I have no way of knowing if there will be something I want in the next 30 days.

I attempted to place an order on a featured item. Went through the process and went to check out and was told my cart was empty! I went through all steps several times without any luck. Oh well, this is the last day to order. So much for the cute little rug! What a waste of time!

The only way do decorate your home yourself is to visit Joss and Main. They have something for everyone! They bring it all to you in one place.